DOKU Payments Platform

byDOKU
in
3.0

Overview

Product Information on DOKU Payments Platform

Updated 13th October 2025

What is DOKU Payments Platform?

DOKU Payments Platform is a software that enables businesses to facilitate and manage electronic payment transactions. It supports a range of payment methods including credit cards, bank transfers, e-wallets, and virtual accounts, providing flexibility for both businesses and end-users. The software offers tools for transaction processing, reconciliation, and reporting to help businesses streamline their payment workflows. DOKU Payments Platform is designed to address common challenges in payment acceptance and automation by offering capabilities such as recurring billing, fraud detection, and integration with various sales channels. The software aims to improve operational efficiency by reducing manual intervention in payment collection and settlement processes.

Overall experience with DOKU Payments Platform

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FAVORABLE
SENIOR SRE
500M - 1B USD, IT Services
CRITICAL

DOKU Platform Offers Certifications and Integration but Faces Support Challenges

3.0
Sep 3, 2025
We use the DOKU payments platform to allow end-to-end payments for patients and providers. They have PCI and ISO certifications and api and gateway so we can easily their service to ours.

About Company

Company Description

DOKU, previously known as PT. Nusa Satu Inti Artha, provides electronic payment solutions and risk management services in Indonesia. Since 2007, DOKU has focused on facilitating digital transactions for merchants by offering a range of payment methods, including options for transactions in foreign currencies. The company addresses the business need for secure and efficient transaction processing by utilizing its risk management systems to analyze and manage transaction risks. DOKU supports the processing of electronic money and payments across national and international markets, contributing to the operational requirements of businesses that need integrated payment processing capabilities within Indonesia.

Company Details

Company type
Private
Year Founded
2007
Head office location
Jakarta Selatan, Indonesia
Number of employees
201 - 500

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DOKU Payments Platform Reviews and Ratings

Showing data for 1 ratings and reviews for B2B Payments Software market. View all 1 ratings and reviews across markets for a complete picture.

3.0

(1 Rating)

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Customer Experience

Evaluation & Contracting

3.0

Integration & Deployment

4.0

Service & Support

2.0

Product Capabilities

3.0

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  • SENIOR SRE
    50M-1B USD
    IT Services
    Review Source

    DOKU Platform Offers Certifications and Integration but Faces Support Challenges

    3.0
    Sep 3, 2025
    We use the DOKU payments platform to allow end-to-end payments for patients and providers. They have PCI and ISO certifications and api and gateway so we can easily their service to ours.
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