Dropbox

I like the ease of being able to store different types of files and share.

Dropbox does have a great UI and makes drag and drop and storage simple. File sharing is incredibly easy, particularly with outside parties. Given our work with outside agencies, this was key. Dropbox Sync is a great tool for backups and ease of editing documents directly on your device.

External access/file sharing, admin controls, and cross-platform compatibility.

At this time, I don't have any dislikes. The product does what it is intended to do.

One of our major needs was some sort of metadata or tagging. We have tens of thousands of photos and artfiles, so locating them, even with a great folder structure, is difficult. Sometimes we are looking for an image with really specific items in it, but Dropbox never arrived at the level of tagging we needed. I would regularly connect with Dropbox reps at conferences and I would hear the same story: they knew the need, but it wasn't immediately on the roadmap. This went on for years until we finally left for another tool. Eventually, the UI felt very dated, still stuck back few years back, even after a decade. The current iteration of a double sidebar just feels even more complex and hard to navigate.

Limited search functionality, expensive paid plans, limited free storage on basic plan, and weak file previews.