Name: DX
Rating: 4.7 (75 reviews)

Overview

Product Information on DX

Updated 10th February 2024

What is DX?

DX is the engineering intelligence platform designed by researchers. By integrating data from SDLC tools like GitHub and Jira with self-reported developer insights, DX provides a comprehensive view of developer productivity and its underlying factors. With insights for every level of an engineering organization—from CXOs to platform teams to frontline managers—DX helps companies identify bottlenecks, optimize workflows, measure the impact of engineering investments, and make continuous improvements.

Overall experience with DX

Engineer

50M - 250M USD, Banking

FAVORABLE

“DX Survey Facilitates Stakeholder Feedback With Measurable Metrics and Custom Dashboards”

5.0

Jan 14, 2026

I like DX survey as it is an opportunity for people to remember and provide information about their pain points. It is also an excellent tool to provide feedback to stakeholders about engineering quality progress. I enjoy as a team member because we see what is the most important point to address. As a DevEx member, I enjoy being able to use statistics to argue what and why we need to improve for stakeholders. We also use DX Catalog, which I find especially easy to configure. With proper design solutions, it's easy for administrators to look after. While there are some areas that lack out of the box graphs/charts, the AI supported SQL allows to easily create custom dashboards. I enjoy as DevEx team member because it provides support for our initiatives (scorecard) and as an engineer because it provides easily accessible information about the teams.

There are no reviews in this category.

CRITICAL

About Company

Company Description

Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time

Company Details

Company type

Public

Year Founded

2002

Head office location

Sydney, Australia

Number of employees

10001+

Website

http://www.atlassian.com/

Do You Manage Peer Insights at Atlassian?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: DX

Deciding Factors: DX Vs. Market Average

Performance of DX Across Market Features

DX Likes & Dislikes

I love that the product (or better to say products, because we use DX survey, Catalog, Scorecards) is easy to configure and configure. It is flexible and provides support like AI driven SQL builder which makes custom statistic gathering way easier. I love that the product provides measurable metrics that can be used to compare us to our previous cycles and other companies. This allows us to track progress and compare where certain metrics could be improved and where there are common pitfalls in the industry. I like to have statistics that are easily translatable to business language. This allows time to communicate with stakeholders and to receive time for engineering initiatives. The support is awesome. We do use slack to communicate which allows us to get quick feedback and suggestions as well as provide our notes on what could be improved. It's great to have this quick and professional but also informal two way communication.

1) Data Studio is an exceptionally powerful tool for creating custom reports. The integrated DX AI is a game-changer: it allows us to build complex SQL queries using natural language, enabling us to tailor metrics to our specific needs with 99% accuracy and minimal effort. 2) The support team goes beyond standard troubleshooting; they act as strategic partners. They are incredibly responsive to feedback and willing to adapt their roadmap - foe example, unlocking specific permissions or features quickly when we demonstrate a business need. 3) By ingesting data from multiple tools (e.g., Jira, GitHub, PagerDuty), DX eliminates manual data collection and delivers value from day one. We gain immediate insights through the ready-to-use reports but, crucially, by leveraging the ingested data within Data Studio to create new, custom reports tailored to our specific context.

What really sets DX apart is the level of support and partnership we've experienced - we have a direct communication channel to the DX team for quick issue resolution and feature discussions. We've also achieved remarkable engagement with the quarterly Snapshot surveys. The platform comes with lots of integrations like GitHub and Linear out of the box, but also allows us to send custom data to further enrich the available data. The AI assistant for writing database queries works almost magically, making it easy to create custom reports without deep SQL expertise. Overall, DX has become an invaluable tool for understanding and improving our engineering organization.

I work on the DevEx team so it is difficult to fill out a survey - to separate what I see as a problem in my team VS what I see as a problem in engineering.

1) Currently, keeping team rosters up to date requires manual effort. We are still investigating how to solve this problem. 2) We appreciate the fast pace of product releases, but this velocity can sometimes act as a double-edged sword. We have occasionally encountered regressions or UI bugs introduced by new updates. While the support team i extremely fast at fixing them, slightly more stability in releases would be ideal. 3) Aligning the platform's service catalog with our internale data sources required more manual configuration and 'wiring' than expected.

The main limitation we've encountered is the subscription structure, which can feel a bit restrictive. For example, we'd like to use the Sentry connector, but that requires upgrading to the Full Service Cloud package. It would be helpful to have more flexibility in selecting individual integrations without needing to jump to a higher tier. The catalog of services tends to be crowded with tools that appear to have been generated automatically, many of which aren't relevant to our stack. This makes it harder to navigate and find the integrations that matter to us. Finally, while many fields in DX show industry comparison values, these benchmarks are frequently missing, which makes it harder to interpret whether our numbers are good, average, or need attention. Having more consistent industry data would make the platform even more valuable for decision-making.

Top DX Alternatives

Peer Discussions

DX Reviews and Ratings

Recommended Gartner Insights

This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

50M-1B USD

Banking

Review Source

DX Survey Facilitates Stakeholder Feedback With Measurable Metrics and Custom Dashboards

Director of Engineering

Software

Powerful Data Studio enabled by AI, backed by flexible AI queries and a responsive partner team.

4.0

Jan 13, 2026

DX delivers immediate value with its out-of-the-box metrics, but the real standout is Data Studio. It is an incredibly powerful tool for building custom queries and reports. In this context, DX AI acts as the perfect partner: I would estimate that 99% of my custom SQL queries were built directly by their AI, making deep customization accessible and efficient. The vendor relationship is equally impressive: the support team treats us as true partners, often fast-tracking features based on our feedback. We also appreciate the frequent product updates; while this velocity has occasionally introduced regressions, the team is exemplary in resolving them quickly once flagged.

Engineering Manager

Data-Driven Engineering Decisions, Backed by a Support Team that Delivers

It gives meaningful insights into how well our engineering organization works and it helps us drive our decisions.

Director of Research and Development

IT Services

Comprehensive developer insights that deliver real value after careful setup and proper education

Dec 16, 2025

DX is an amazing tool to get real and honest insights from your development community. It provides actionable insights that help you improve operational excellence.

Gov't/PS/Ed

Education

Perfect UX, great insights, actionable data.

Jan 17, 2026

I've been following DXI've been following DX for many years, always appreciating their in-depth researches, insights, knowledge of the market, and understanding of what engineers and companies needs, how to make both happy and why, what are the tradeoffs, and more. Then it I had a big surprise when one day, as part of engineering excellence investments, Our Slack had a new bot, DX, asking me to fill out a survey Then I got even more joy when I realized that not only the survey was interesting and I'm point, but also the UX of the web app was perfect! When I got the link to the dashboard to look at the company data, it was another moment of joy: I can look at tons of detailed data, analyze it easily, compare them team by team, compare it with the market, read the whole company engineers feedback, and way more. I want to highlight that nailing something like DX's for isn't granted. If you have ever worked with dashboards and the need to allow the users to gather meaningful information out of an ocean of datw isn't straightforward. DX nailed everything they do, and every moment of interaction with them and they product is a spark of joy. I can't recommend DX more, I really love them, what they do, their product, and the productivity outcome they unleash for their clients. ur

Overview

Product Information on DX

What is DX?

DX Pricing

DX Product Images

Overall experience with DX

“DX Survey Facilitates Stakeholder Feedback With Measurable Metrics and Custom Dashboards”