Jellyfish Platform

Jellyfish is a powerful tool for consuming data from Jira, Github, Bitbucket, etc. and translating it into metrics that my dev teams and I can use to measure and manage productivity. They recently added a feature to measure "AI Impact" that has been very useful for us. We also use it to capture and track software capitalization for our Finance team. The toolset is complex, but Jellyfish provides a lot of support, training materials, etc. and are very responsive. We have a very active relationship with our account manager. We have been using Jellyfish for several years.

When we first adopted Jellyfish, we unintentionally fell into an anti-patten of micromanagement driven by the metrics it surfaced. Instead of using the data to ask better questions and understand context, we started over-rotating on activity-level numbers and dashboards This shifted conversations away from performance management as "understanding the why and coaching people" and toward inspecting every fluctuation in a chart. As a result, trust eroded and we temporarily lost sight of what good engineering leadership looks like: judgement, context, and dialogue rather than surveillance. We've since course-corrected but it took deliberate effort to unwind those behaviours.

We've been using Jellyfish for more than three years now, and it has become a core part of how we run product and engineering operations. The platform gives us end-to-end visibility into deliverables, risks and resource allocation, which has significantly strengthened our planning discipline and operational reporting. Jellyfish has also meaningfully improved transparency across teams and functions, making conversations around prioritization and investment decisions far more data-driven. The platform's investment and tax reporting capabilities have been especially valuable, giving leadership a reliable, unified view of where our engineering efforts are going and how they map to strategic outcomes.

Jellyfish is a great platform to use in order to track work and progress toward completion. I link it to Jira so that I can see a birds-eye view of all my team's work. It eliminates the need for manual time tracking by pulling data from Jira and other places like GitHub. It provides us with an understanding toward delivery forecasting, sprint performance. All you have to do is simply plug-and-play data from systems and you're good to go.

Jellyfish is able to find timely and actionable signals from our multi-product multi-pod engineering organization. It serves several purposes: agile health-check, software cost capitalization, capacity planning, investment allocation, developer experience (DevEx), delivery forecasting and costs. When evaluating Jellyfish and similar, we discovered that the value offered by Jellyfish for the feature-sets is immense and no other competitor has a holistic solution like Jellyfish's. The account and support team are always available to promptly answer my questions. We love Jellyfish's meetups and interviews with engineering leaders. Their written documentation and chat assistant are thorough, effective and easy to follow.