Overview
Product Information on Dynatrace
Updated 13th October 2025
What is Dynatrace?
Dynatrace Pricing
Overall experience with Dynatrace
Software Development Manager
10B - 30B USD, Insurance (except health)FAVORABLE
“Strong support resources with occasional confusion in generation transition”
Manager, Customer Service And Support
50M - 250M USD, BankingCRITICAL
“Synthetic Monitoring Offers Strong Troubleshooting Amid Concerns Over High Licensing Costs”
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Observability Platforms
Digital Experience Monitoring
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
Dynatrace is the AI-powered observability platform. We empower today’s AI-enabled digital enterprises to understand their systems and data so they can analyze, automate, and innovate faster. With Dynatrace, you can transform complexity into your greatest asset and drive your business forward.
Company Details
Company type
Public
Year Founded
2005
Head office location
Waltham, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
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Peer Discussions
What Your Peers Are Saying About Dynatrace
VP of IT
How are you approaching Observability in the Cloud across both non-prod and prod environments? Are you paying for a tool (e.g. Dynatrace) across all environments or only production? If only production, are your devops teams able to use the tool effectively in production after not having used it in development? If across all environments, how is the cost not prohibitive? Or, did you manage to accept it as a cost of doing business?Vice President of Enterprise Solutions
See Full DiscussionI’ve found that a 'tool-first' approach can sometimes lead to unnecessary costs. Instead, consider a 'problem-first' mindset: pinpoint specific observability needs in both non-prod and prod environments before selecting tools. If using tools like Dynatrace across all environments, ensure they’re utilized effectively by your DevOps teams. For those managing costs, evaluate if a tool’s expense is justified by its value and how it contributes to overall efficiency. Balancing cost with effectiveness is key to a sustainable observability strategy.
Director of Corporate Development
Curious to hear how organizations are leveraging observability tools in relation to their ITSM platforms. Where is the source of truth for SLAs/SLOs? How is application dependency mapping handled? Is there integration between the two technologies? We are using Dynatrace (observability) and ServiceNow (ITSM), for reference.Sr Software Principal engineer (Gen AI and ML Security)
See Full DiscussionServicenow + Dynatrace is a decent combination. Although, it would be better to maintain the product/app dependencies in a separate system, infra dependency in Servicenow, observability in dynatrace/splunk/grafana
Dynatrace Reviews and Ratings
- Software Development Manager10B+ USDInsurance (except health)Review Source
Strong support resources with occasional confusion in generation transition
Overall, ive had a positive experience when using Dynatrace. The support I have recieved has been fanastic and there is plenty of assistance available like the university. Having the ability to use Dynatrace Assist to query log data is incredible useful and it enables me to save time rather than writing to write my own DQL which can be time consuming.
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