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  3. Edwin AI
Logo of Edwin AI

Edwin AI

byLogicMonitor
in Event Intelligence Solutions
4.8

Overview

Product Information on Edwin AI

Updated 13th October 2025

What is Edwin AI?

Edwin AI is a software developed by LogicMonitor that integrates artificial intelligence and machine learning capabilities to enhance IT infrastructure monitoring and management. The software automates anomaly detection, predicts potential issues, and streamlines incident analysis across networks, servers, and cloud environments. It assists technology teams in identifying root causes of complex performance problems and optimizes data interpretation for more efficient troubleshooting. Through its advanced analytics and automated alerts, the software aims to reduce downtime and minimize manual intervention requirements, providing a systematic approach to maintaining operational stability in enterprise systems. Edwin AI is designed to solve challenges related to scaling monitoring processes, improving accuracy of problem identification, and managing increasingly dynamic IT ecosystems.

Edwin AI Pricing

Edwin AI software is offered through a subscription-based pricing model, where fees are typically determined by factors such as the number of monitored devices, level of support, and selected features. Pricing may vary depending on deployment size and customization options required by the organization. The software customizes plans to fit varying enterprise needs and scales based on usage.

Overall experience with Edwin AI

IT ASSOCIATE
50M - 250M USD, Miscellaneous
FAVORABLE

“Edwin AI - Find things before it becomes a problem”

4.0
Nov 10, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 11th December 2024

LogicMonitor offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering seamless employee and customer experiences.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2007
Head office location
Santa Barbara, United States
Number of employees
1001 - 5000
Website
https://www.logicmonitor.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Edwin AI Reviews and Ratings

4.8

(10 Ratings)

Rating Distribution

5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT ASSOCIATE
    50M-1B USD
    Miscellaneous
    Review Source

    Edwin AI - Find things before it becomes a problem

    4.0
    Nov 10, 2025
    It is ok. Still needs a bit of work. Support so far from the team has been good. have noticeably decreased the ticket volume.
  • IT ASSOCIATE
    50M-1B USD
    Miscellaneous
    Review Source

    Edwin AI - Find things before it becomes a problem

    4.0
    Nov 10, 2025
    It is ok. Still needs a bit of work. Support so far from the team has been good. have noticeably decreased the ticket volume.
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  • Market Guide for Event Intelligence Solutions
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Edwin AI Likes & Dislikes

Like

Support from the team has been good so far. Product does what it says but still needs a bit of work. have noticeably reduced ticket volume. AI generated recommendations have helped engineer to take the right path to solve problems and issues detected.

Like

Support from the team has been good so far. Product does what it says but still needs a bit of work. have noticeably reduced ticket volume. AI generated recommendations have helped engineer to take the right path to solve problems and issues detected.

Like

Support from the team has been good so far. Product does what it says but still needs a bit of work. have noticeably reduced ticket volume. AI generated recommendations have helped engineer to take the right path to solve problems and issues detected.

Reviewer Insights for: Edwin AI
Performance of Edwin AI Across Market Features