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  3. eFACiLiTY
Logo of eFACiLiTY

eFACiLiTY

bySIERRA ODC
in
4.5

Overview

Product Information on eFACiLiTY

Updated 7th October 2025

What is eFACiLiTY?

eFACiLiTY IWMS and CAFM Suite is an enterprise grade SaaS based solution for integrated facility and workplace management. It includes more than 35 modules covering maintenance and asset management, space utilization, helpdesk requests, visitor management, and health and well being. The platform streamlines operations, automates workflows, and delivers AI driven analytics for smarter and faster decision making. It seamlessly integrates with ERP, HRMS, BMS, BAS, IoT, and other enterprise systems to enhance collaboration across departments. Organizations worldwide use eFACiLiTY to minimize downtime through effective maintenance management, optimize workspace usage, improve energy efficiency, and meet ESG reporting requirements. Designed for scalability and flexibility, the solution is trusted across industries including corporate enterprises, government, facility management providers, healthcare, education, airports, and real estate.

eFACiLiTY Pricing

eFACiLiTY IWMS and CAFM Suite offers a flexible pricing model based on deployment options, number of users, selected modules, and organization size. Available as SaaS (cloud-based), on-premise, or private cloud, pricing is customized to meet enterprise needs, ensuring cost-effectiveness and scalability for organizations of all sizes.

eFACiLiTY Product Images

Helpdesk Metrics Dashboard
Helpdesk Metrics Dashboard
Real-Time Space Insights
Real-Time Space Insights
Energy Dashboard
Energy Dashboard

Overall experience with eFACiLiTY

Director of Sales
<50M USD, Energy and Utilities
FAVORABLE

“System Updates Noted Amid Feedback Highlighting Budget-Related Obstacles”

5.0
Nov 10, 2025
The product has undergone major updates, especially in the maintenance module.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 25th August 2025

SIERRA ODC Private Limited, with over 25 years of expertise, is the developer of eFACiLiTY, a leading Integrated Workplace Management System (IWMS) and Computer-Aided Facility Management (CAFM) solution. Built on a secure, SaaS-based, cloud-ready architecture, eFACiLiTY enables enterprises to manage facilities, optimize space, track assets, automate operations, and enhance workplace efficiency across multiple locations. Trusted by over a million users across 150 clients in 30 countries, eFACiLiTY offers 35 modular features covering maintenance management, asset tracking, space planning, visitor management, helpdesk automation, and more. The solution integrates seamlessly with ERP, HRMS, BMS, IoT systems, and other enterprise solutions, delivering AI-driven insights, real-time analytics, and operational excellence. SIERRA also offers WMCentral, an advanced Warehouse Management System, and AI-powered business automation services to accelerate digital transformation.

Company Details

Updated 25th August 2025
Company type
Private
Year Founded
1998
Head office location
Coimbatore, India
Number of employees
51 - 200
Website
http://www.sierratec.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: eFACiLiTY
Performance of eFACiLiTY Across Market Features

eFACiLiTY Likes & Dislikes

Like

Mobile application

Like

the agility to customize to our specific needs even as we are in the process of implementation

Dislike

I have interacted with the system very partially its hard to comment. However, from the few remarks I have received while showcasing the product to prospects they have indicated major obstacle to be associated with budget/cost.

Dislike

we have not fully deployed so cant really comment here

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Peer Discussions

eFACiLiTY Reviews and Ratings

Showing data for 2 ratings and reviews for Integrated Workplace Management Systems market. View all 2 ratings and reviews across markets for a complete picture.

4.5

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

3.0

Service & Support

5.0

Product Capabilities

5.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director of Sales
    <50M USD
    Energy and Utilities
    Review Source

    System Updates Noted Amid Feedback Highlighting Budget-Related Obstacles

    5.0
    Nov 10, 2025
    The product has undergone major updates, especially in the maintenance module.
  • Director of Engineering
    <50M USD
    Services (non-Government)
    Review Source

    Product Offers High Customization During Implementation But Full Deployment Pending

    4.0
    Jan 9, 2026
    They are very responsive and flexible to our specific needs
Showing Result 1-2 of 2

Recommended Gartner Research

  • Market Guide for Integrated Workplace Management Systems

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