Overview
Product Information on Eptura Workplace
What is Eptura Workplace?
Eptura Workplace Pricing
Overall experience with Eptura Workplace
“Great User Support and Tech Support. Future Focused Updates/Integrated services of the Software Functionality will enhance the user experience.”
About Company
Company Description
Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable organizations to drive more value. With 25 million users across 115 countries, we are trusted by companies around the world to realize a better future at work. Eptura specializes in connecting teams, spaces, and assets in a workplace operating system for seamless office, visitor, and facility management experiences.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Eptura Workplace
Performance of Eptura Workplace Across Market Features
Eptura Workplace Likes & Dislikes
The Support and Technical staff to address any arising issues impacting our broad base of users. Both staff have performed outstanding in tackling the user issues with quick response and action.
Its has allowed us the possibility of consolidating much of the real estate into one manageable platform. We have also been able to work with the product team for customized solutions.
One stop shop for our employees for Visitor System, Room schedules, Space management, Work Orders, and inventory.
The functionality of the software needs to evolve with future needs of the customer with the workplace and services of the end user as things change over time.
I wouldnt say I dislike anything. I would say it is still maturing with the app being an area of opportunity
Invoicing could be clearer in identifying cost per location,
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Peer Discussions
Eptura Workplace Reviews and Ratings
- Associate, Real Estate10B+ USDHealthcare and BiotechReview Source
Great User Support and Tech Support. Future Focused Updates/Integrated services of the Software Functionality will enhance the user experience.
The overall user experience has improved tremendously. Our Enterprise hasn't experienced any downtime in user experience. The Support team has been quick to respond to our Support cases through email follow up and steps to resolve. The technical support team has made themselves available to jump into a meeting to address any issues. - IT Associate10B+ USDEnergy and UtilitiesReview Source
Platform Centralizes Management While Mobile App Presents Opportunity for Improvement
The product itself is good out the box and has a lot of potential for expansion. The support team is great to work with quick to respond. The Account Managers are very attentive and customer focused. - Director of Operations1B-10B USDSoftwareReview Source
Efficient All-In-One Platform With Ambiguities in Location-Based Invoicing
Robust systems that works well for our use, User friendly, low learning curve for adoption. - Operations Manager50M-1B USDInsurance (except health)Review Source
Intuitive Platform Offers Versatility But Service Request Process Needs Improvement
The platform is mostly intuitive and the customer support is top notch! - HR Systems Admin50M-1B USDConsumer GoodsReview Source
Desktop Tool Excelling in Space Management Despite App Limitations
We use this product for space management. It's a great tool on the desktop but not very useful in the app. We don't currently use the reservation module which i believe is where the app can do more, but overall the app is not too useful.