Overview
Product Information on Zoom Workplace
What is Zoom Workplace?
Zoom Workplace Pricing
Overall experience with Zoom Workplace
“Project Communication Enhanced Through Advanced Features in Zoom Workplace Platform”
“Reliable Video Conferencing With Minimal Maintenance, But Support Often Falls Short”
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Unified Communications as a Service
About Company
Company Description
Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Zoom Workplace
Reviewer Insights for: Zoom Workplace
Deciding Factors: Zoom Workplace Vs. Market Average
Performance of Zoom Workplace Across Market Features
Zoom Workplace Likes & Dislikes
Zoom has multiple features, like calling, adding team members to a call, and setting up meetings. Save contacts. Users can also do call park. The screen recording feature is very crisp and clear. The UI for most of the functionalities is very easy and simple to navigate. Users do not need more time to learn and start using it. It also gets integrated with the system calendar and Office 365 tools, this makes it seamlessly usable while scheduling meetings from the System Mail app. This product has helped achieve a lot of goals, notably of having a secure channel to keep all team members connected with efficient security and sharing of videos, along with high-definition recordings of meetings.
Works most of the time with little administrative overhead
Zoom is extremely easy to use, and out of all of the different products we use, it's the most design user friendly. The settings are easy to identify and use. For our quarterly all hands, even though we can't talk, we can still participate by using their tools like polls and reactions. It's great to be able to bring the entire company together in a seamless way.
The only con this product might have is the data back up and being a memory heavy software.
Support leaves a lot to be desired, I feel like the core product is overpriced, especially as competitors are starting to catch-up
I really can't think of any complaints. It keeps our teams working together and it integrates well with our other tools like Microsoft and Outlook. I am interested to see how we start using their new AI tool and if it will integrate with webinars and events.
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Zoom Workplace Reviews and Ratings
- Module Lead1B-10B USDSoftwareReview Source
Project Communication Enhanced Through Advanced Features in Zoom Workplace Platform
Zoom Workplace helps teams collaborate and be more productive. It also strengthens the customer relationship by enhancing the overall communication in a project's life cycle. Zoom helps to make sure that the meeting, recording and screen sharing is done in real time and stored for future access. It also has high-quality video recording and screen sharing features. The deployment objective was to have a high-end solution in place to tackle daily communication challenges. - Engineering Manager1B-10B USDConstructionReview Source
Zoom: Optimizing Large-Scale Meetings for Construction Teams
Zoom Workplace works wonders for large meetings and keeps our teams engaged. What I appreciate is how user friendly Zoom is to use; we're able to access large meetings like webinars and quarterly company all hands like our Spring Connections with zero issues. It's easy to use and integrates well with our other tools like Outlook. Being in construction means that our day to day can be rough, but Zoom makes these experiences efficient, and we're able to connect with teams that are spread out nationally. I manage a team at one project site while my colleagues manage a team at another project site, and we can connect easily via Zoom. - IT Associate<50M USDConstructionReview Source
Collaboration Is Efficient but Feature Overload Can Challenge New Zoom Users
Zoom delivers a dependable collaboration platform that makes our day-to-day communication feel effortless. Joining meetings is fast and the audio and video are consistently clear. I really like how the desktop and mobile app both behave the same. My only dislikes are minor, users can be a little overwhelmed with all the features in Zoom. The different licensing add-ons can be a bit confusing. Users have also complained about the notifications when they first begin using Zoom, which is easily fixed. - Copywriter<50M USDSoftwareReview Source
Webinars Across Timezones Improved Yet Export Issues and Pricing Raise Concerns
Zoom workplace has made our collaboration within the team simpler. It has helped us with conducting webinar in different timezones and seamless recording has helped us on social media as well. I am pretty happy with zoom. - Talent Acquisition & Retention Manager1B-10B USDEnergy and UtilitiesReview Source
Integrated Meeting and Collaboration Tools Streamline Tasks but Notifications Can Distract
Overall my experience with Zoom Workplace has been good. Having meetings, chat and collaboration tools all in one platform makes teamwork smooth and efficient. The video and audio quality are reliable and the AI features save time by summarizing meetings and helping me stay organized. I also appreciate how easy it is to connect with colleagues anywhere which keeps projects moving and makes remote work feel less isolated. It has truly made my daily work faster, more productive and more connected.