We sought to move away from paper reports and spreadsheet scheduling, and we have also created a more robust database of machines and spare parts. We are in the process of making more preventive maintenance over corrective and to chose the optimal stock to have. We have personalized the software to our specific needs and now the whole team is familiarized with the platform and the results are improving continuously. We have more controls on the hours spent and location of our technicians, although not everyone has liked it. As a manager it has helped me to make better decisions and have more control over the daily operations.

Implementation was bad, but the product has been fine. Not as dynamic and I had hoped, but good value for the cost.