Overview
Product Information on eMaint CMMS
What is eMaint CMMS?
eMaint CMMS Pricing
Overall experience with eMaint CMMS
“Great CMMS for industries”
“Poor implementation, but functional system after 6 months of use.”
About Company
Company Description
Fluke Corporation, a full subsidiary of Fortive Corporation, focuses on the manufacturing, distribution, and servicing of electronic test tools and software. As a part of Fortive's extensive network of operating companies, Fluke contributes to the utilization of essential technology intended to fortify and enhance global technological accessibility.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About eMaint CMMS
Reviewer Insights for: eMaint CMMS
Deciding Factors: eMaint CMMS Vs. Market Average
Performance of eMaint CMMS Across Market Features
eMaint CMMS Likes & Dislikes
They have excellent customer service. It has helped us improve our maintenance schedule and field service technicians efficiency. We have a robust database that is auditable for quality purposes.
1. Web-based access 2. Customizability
The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, that have added better insight into not just our maintenance operations but also our production objectives
The software is improving and being updated, yet the mobile app still does not have a calendar included, so the team knows what everyone is doing at the moment.
1. The system is cumbersome to use. 2. The ability to track and specifically report on asset detailed information is poor 3. Support is slow and initial changes to the system took much too long to solve.
One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second weakness is around the the number of configurable fields (256) available in the system which has limited some of the things we would like to do within the system, however this is an X4 limitation only vs X5. The third weakness would be the function editor within the system that uses FoxPro, this isn't as intuitive as a more updated language and has some limitations. Although it isn't too hard to learn, it can be a little cumbersome to write 'complex' functions and math.
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Peer Discussions
eMaint CMMS Reviews and Ratings
- Engineering Manager<50M USDHealthcare and BiotechReview Source
Great CMMS for industries
We sought to move away from paper reports and spreadsheet scheduling, and we have also created a more robust database of machines and spare parts. We are in the process of making more preventive maintenance over corrective and to chose the optimal stock to have. We have personalized the software to our specific needs and now the whole team is familiarized with the platform and the results are improving continuously. We have more controls on the hours spent and location of our technicians, although not everyone has liked it. As a manager it has helped me to make better decisions and have more control over the daily operations. - Engineering Manager50M-1B USDManufacturingReview Source
Fluke Team's Exemplary Role in Nurturing User Experience
The Fluke team has been great to work with and have really helped us learn and then develop the system to suit our needs. They are very good at answering technical questions and can help shape a vision for the system to meet our requirements as well as leveraging features that are already built into the system that we are unaware of. - Compliance Manager50M-1B USDMiscellaneousReview Source
Exceptional Customer Service Fuels Product Success
The main reason behind the rating is the customer service. The key to our success in using this product is the availability and knowledge of their first tier customer service. They rarely escalate to the next level when any of my team calls them for help. This helps us to use the system to its full potential. - Maintenance supervisor50M-1B USDManufacturingReview Source
Maximizing Usage: The Challenge Beyond Product Implementation
There has been a lot to learn, and it has taken some time. The team has been exceptional at answering any questions we have. - Director Global Asset Health10B+ USDConsumer GoodsReview Source
Demands Rise for 'Out of the Box' Application Flexibility
team we have interacted with has been excellent and very customer oriented. seeking more of an "out of the box" solution that is ready quicker and universally applicable with flexibility to customize.