BeyondTrust focuses on Privileged Access Management (PAM), providing services and products to organizations globally. They help businesses secure and manage their privileges both within traditional and hybrid environments, including the cloud. BeyondTrust's integrated solutions offer an advanced PAM solution, designed to minimize the attack surface. The Universal Privilege Management methodology from BeyondTrust aims to secure privileges across access, passwords and endpoints. This provides organizations with the necessary control and visibility to foster operational performance, gain compliance, and mitigate risks.
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The admin portal is easy to use and navigate once you are familiar with how the program works. There is criteria built in or added to the applications or processes you approve for admin elevation, which provides a sense of security despite approving those chosen items preemptively. Approving install and update requests from users is now much easier, as users send in a code request, and we reply with their response code.
The opportunities that it affords to end users trying to install common pieces of software on their machine that shouldn't require someone from IT to be able to make that happen.
Beyond Trust is a very good product for controlling privileged access and sessions. Multifactor authentication and the controlled session management are the ones I like the most. Strong Privilege Session Control and auditing is one of the good features I like the most
There's not really much that I dislike about the software, but more so complications that we've encountered. Deployment has been challenging at times. Once we've installed the required software on the target computer, there are times it won't automatically update, connect back to the console, or will still prompt for local admin permissions rather than the code method for certain processes. I personally don't believe these are issues with the product itself, but rather missing pieces within our current deployment. Their support team has been great in assisting with issues as they arise, and we're still waiting to investigate most of the problems we've encountered until we can finish more of the overall deployment within the organization. I guess to summarize, the potential for complications is there, but their support is a great resource.
It seems like sometimes it takes a while to resolutions to some of the issues we have had to reach out to support for assistance with. That and the inconsistencies on the mac side (different macOS versions can result in different experiences - not necessarily the fault of this product.
Beyond Trust pricing is considerably high compared to its peers Licensing is fragmented as we need to procure multiple products/subscriptions