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Overview

Product Information on Esker Accounts Receivable Solution Suite

Updated 9th April 2026

What is Esker Accounts Receivable Solution Suite?

Esker’s Accounts Receivable solution suite is a cloud platform that streamlines the entire invoice-to-cash process — from credit management and invoice delivery to cash application, dispute resolution and collections — by combining workflow automation, Agentic AI and other AI-driven capabilities to reduce manual effort and accelerate cash collection. The solution supports multi-channel invoice delivery, intelligent payment matching and prioritized collections actions based on customer behavior, while seamlessly integrating with multiple ERP systems to provide real-time visibility into receivables performance through dashboards that track analytics such as aging, cashflow and automation rates. By improving process efficiency, visibility and control, Esker helps organizations reduce DSO, enhance customer experience and optimize working capital.

Esker Accounts Receivable Solution Suite Pricing

Esker’s AR solution suite is offered through an all-inclusive annual subscription model designed to ensure cost predictability and scalability. Pricing is based on annual document volume, with tiered rates lowering per-document cost as usage increases. Subscriptions are customized by selected services, options and support level, while implementation services are scoped and priced separately. Customers have full transparency into usage and volume, with flexibility to adjust as needs evolve.

Overall experience with Esker Accounts Receivable Solution Suite

IT Associate
1B - 3B USD, Manufacturing
FAVORABLE

“Platform Enhances Invoice-To-Cash Processes”

4.0
Apr 27, 2026
Overall our experience has been positive and continues to improve as more functionality and updates roll out. The platform is robust and capable of supporting invoice-to-cash, collections, and cash application workflows. We do find however that communication and data can have gaps between the modules.
National Credit Manager
250M - 500M USD, Manufacturing
CRITICAL

“Utilising automation and digitisation through critical review of function, drives change.”

3.0
Dec 8, 2023
Rating impacted by - Team members not available during key times during the project. Training of the system (by the Trainer) was not at a very high standard. System loading issues experienced at peak times in initial stages. Overall - Great product, efficiencies able to be recognised right from implementation, easy to use/user friendly, aesthetically pleasing interface that is easy to comprehend on next steps.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Logo of Esker Accounts Receivable Solution Suite

Esker Accounts Receivable Solution Suite

byEsker
in Invoice-to-Cash Applications (Transitioning to Accounts Receivable Applications)
4.6

About Company

Company Description

Updated 10th November 2023

Esker is a global cloud platform built to unlock strategic value for Finance, Procurement and Customer Service professionals, and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s solutions incorporate AI technologies to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

Company Details

Updated 11th April 2025
Year Founded
1985
Head office location
Lyon , France
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://www.esker.com/

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User Sentiment About Esker Accounts Receivable Solution Suite
Reviewer Insights for: Esker Accounts Receivable Solution Suite
Deciding Factors: Esker Accounts Receivable Solution Suite Vs. Market Average
Performance of Esker Accounts Receivable Solution Suite Across Market Features

Esker Accounts Receivable Solution Suite Likes & Dislikes

Like

I believe Esker does a great job staying ahead and updating their application. Most specifically, their new functionality of auto-updates excites us.

Like

Auto match payment - invoices to payment in multiple options by value, date, remittance and customer. Remittance mapping - AI learning and automatic mapping Push to ERP - Whilst I have it set to update our ERP on the hour, I can push this at anytime to update the system and avoid wait times! I can then close the sync when I need downtime to close accounting periods also.

Like

the automation

Dislike

Data between the modules struggle to communicate with one another. For example, when a deduction is made, it would be nice if collections would know about it and vice versa.

Dislike

Training by Esker staff - Trainer was not across product or slides that were displayed. Training was not at the right level. Dashboards and Reporting should have been part of the system. This was not provided until very late after integration and took many attempts to obtain a reasonable dashboard with analytics Errors cannot be filtered or sorted (to the top) when allocating a payment. Need to go through each screen to find the 'red' boxes.

Dislike

1. Some reporting that leadership is requesting is not available. 2. Some type of documents, such as side-by-side columns are not readable by Esker, hence, cannot be automated. 3. If there is any issue with a payment, we have to request the bank to resend the whole file instead of just being able to manually load the 1 payment with the issue.

Recommended Gartner Insights

  • Critical Capabilities for Invoice-to-Cash Applications (Transitioning to Accounts Receivable Applications)
  • Magic Quadrant for Invoice-to-Cash Applications (Transitioning to Accounts Receivable Applications)

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Esker Accounts Receivable Solution Suite Reviews and Ratings

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Filter Reviews
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Star Rating
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Reviewer's Industry
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Reviewer's Job Function
  • IT Associate
    1B-10B USD
    Manufacturing
    Review Source

    Platform Enhances Invoice-To-Cash Processes

    4.0
    Apr 27, 2026
    Overall our experience has been positive and continues to improve as more functionality and updates roll out. The platform is robust and capable of supporting invoice-to-cash, collections, and cash application workflows. We do find however that communication and data can have gaps between the modules.
  • Finance Manager
    50M-1B USD
    Consumer Goods
    Review Source

    Automation Improves Cash Posting Speed, But Some Reporting Features Are Lacking

    4.0
    Apr 27, 2026
    I use the Esker Cash App solution and love it. It has made posting cash quick, efficient and easy.
  • Finance Manager
    <50M USD
    Consumer Goods
    Review Source

    Professional Implementation Offset by System Reliance and Occasional Service Interruptions

    5.0
    Apr 22, 2026
    The Esker team were very professional and helpful with implementing the solution.
  • IT Manager
    10B+ USD
    Consumer Goods
    Review Source

    Clear and defined partnership that continues to evolve as we fulfil our Esker ambition for I2C (Global deployments)

    5.0
    Oct 14, 2025
    Clear and defined partnership, seamless experience transitioning from project to support mode, hands-on support from Esker CX team as part of continuous improvements. Stable solution
  • AR Finance Manager
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Esker's User-Friendly Interface Simplifies Account Management

    4.0
    Oct 2, 2025
    Our current customer advocate is good. We have bi weekly meetings with Scott and he is able to answer most questions. I was able to reduce the AMER team by one employee because of the Esker effciencies.
...
Showing Result 1-5 of 72

4.6

(71 Ratings)

Rating Distribution

5 Star
62%
4 Star
37%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.6