Name: HighRadius Accounts Receivable Software
Rating: 4.5 (146 reviews)

Overview

Product Information on HighRadius Accounts Receivable Software

Updated 13th October 2025

What is HighRadius Accounts Receivable Software?

HighRadius Accounts Receivable Software is designed to automate and streamline the accounts receivable processes for businesses. The software offers features such as invoice management, payment processing, credit management, dispute resolution, and cash application. It uses artificial intelligence and machine learning to enhance collections workflows, predict payment behaviors, and reduce manual tasks. The software aims to improve working capital by enabling faster and more accurate processing of receivables, improving visibility into cash flow, and reducing days sales outstanding. It addresses challenges associated with manual accounts receivable operations, such as delayed payments, data entry errors, and inefficient reconciliation, by providing centralized dashboards, actionable insights, and integration capabilities with enterprise resource planning systems.

Overall experience with HighRadius Accounts Receivable Software

Operations Manager

3B - 10B USD, Finance (non-banking)

FAVORABLE

“High Radius delivers solid functionality, however improvements in Analytics accuracy , support depth, and cross team alignment are needed to fully realize its Value.”

4.0

Feb 20, 2026

Overall, our experience has been positive, and product supports our automation objectives well. However, gaps in Analytics accuracy, inconsistent depth of prod support and occasional misalignment between consulting and product teams impact the overall experience. Recent engagement with a knowledgeable Technical Manager has been positive improvement.

Manager

50M - 250M USD, Manufacturing

CRITICAL

“Production Updates Lacking for Items Resolved in UAT and Planning Period”

3.0

Feb 19, 2026

Collections Module - AI Worklist works well EIPP Module - New Implementation

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Invoice-to-Cash Applications

About Company

Company Description

HighRadius is a company that specializes in developing autonomous software solutions primarily targeted towards the Office of the CFO. The company's core product is a cloud-based autonomous platform that is data-driven and has the ability to change its behavior based on transient transactional data. This software can efficiently digitize order-to-cash, treasury, and record-to-report processes, featuring modern capabilities like artificial intelligence, robotic process automation, natural language processing, and no-code platforms. HighRadius's unique proposition combines the functionality of an application software vendor with a middleware platform for AI or RPA, thereby delivering measurable business outcomes, including DSO reduction, working capital optimization, bad-debt reduction, reduced month-end close timelines, and improved productivity in under six months.

Company Details

Company type

Private

Year Founded

2006

Head office location

Houston, United States

Number of employees

1001 - 5000

Website

https://www.highradius.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About HighRadius Accounts Receivable Software

Reviewer Insights for: HighRadius Accounts Receivable Software

Deciding Factors: HighRadius Accounts Receivable Software Vs. Market Average

Performance of HighRadius Accounts Receivable Software Across Market Features

HighRadius Accounts Receivable Software Likes & Dislikes

Comprehensive Order to Cash module coverage Strong Automation capabilities Robust functionality of daily and high-volume operations Strong product Leadership and partnership: Product Leadership has been exceptional. His deep product knowledge and understanding of client needs significantly enhance collaboration and outcomes.

Collections Module - AI Worklist

1. Daily Worklists for each collector that they can work from. Having this feature got us away from using an aging and trying to organize collection efforts ourselves. 2. Automated dunning services. We are able to reach customers we have never had time to reach previously and have been able to clear up a great deal of older receivables in the process. 3. Administrative reporting so we can see progress and review stats and show the rest of our company how successful the team has been and how big the challenge is.

1) Analytics accuracy and Transparency: Item level Analytics, particularly in the Cash App module require improvement. The current Analytics often underrepresent actual progress., which can negatively impact product quality and also impact client credit without providing actionable insight. For example, Item Analytics for us showed 50% in High Radius, whereas our internal assessment was closer to 86%. Enhancing Analytics through more meaningful groupings, clearer visibility into true progress and explicit explanations where progress is limited would help distinguish product limitations from client business model constraints. This would enable clients to set realistic explanations to address process gaps rather than perceiving the issue as a product deficiency. propose to improve analytics by adding necessary groupings and make it visible to client on what is the real progress and where it doesn't feel like progress show the reasons. That way it won't feel like a product issue but a client business model issue. That helps client to either set realistic expectations or to fix their process. 2) Inconsistent quality of Production Support: Support Responses often lack deep troubleshooting and assume limited user knowledge, leading to unnecessary back and forth and delayed resolution of legitimate defects. 3)Limited continuity and product familiarity in support and consulting Teams: Support & consultants are not always sufficiently familiar with our specific business use case requiring us to repeatedly explain configuration and workflows. During implementations, proposed designs sometimes do not fully align with Product capabilities

1. Currently, the Collections module does not work for companies (users) that do not contact the customer directly. 2. Some items that were discussed/resolved during UAT and planning period were not updated properly in Production. 3.Tracker items that impact our current processes and ideal security practices

While the system comes with a built in calling app, we find it to be missing some functionality that we believe should be included in the price we already pay and not an additional add on. For example, Voicemail and the ability to customize the message customers receive when we cannot answer the phone. It simply tells them we are busy but is not editable to customize the message to our company.

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Peer Discussions

HighRadius Accounts Receivable Software Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Finance (non-banking)

Review Source

High Radius delivers solid functionality, however improvements in Analytics accuracy , support depth, and cross team alignment are needed to fully realize its Value.

DIRECTOR OF FINANCIAL OPERATIONS

50M-1B USD

Software

Tackling Aged Receivables with High Radius' Automated Dunning Services

5.0

Overall, our experience with implementing High Radius' Autonomous Receivables has been positive. The implementation team was a pleasure to work with and was very hands on with us walking through the nuances of our billing process to ensure the information that flows to High Radius is accurate and can be worked the way WE want to work. The implementation itself is quite a process and requires dedication from both sides to ensure a smooth start.

Chief Financial Officer

Construction

Consistent Value Achieved Post Go-Live With Active Customer Service Engagement

Oct 24, 2025

We use the Collections, Cash Application and Invoice Delivery modules. Our experience has been extremely enjoyable and we have attained the expected value from the product. The sales team was not pushy and gave us the right level of attention as we went through our due diligence process. The implementation team was extremely knowledgeable about the product. They were able to find creative solutions to scenarios which are specific to our business needs. They were extremely patient with our team throughout the UAT process which was a big reason our team was comfortable using the platform post go-live. The implementation was completed on time with minimal post go-live issues. Since implementing the platform, we have consistently attained the ROI metrics we set when making the purchase decision. On-going support needs are addressed in a timely manner and in most cases without the need for back-and-forth communication with the support staff. In our experience, the customer service team is active in ensuring we continue to get value from the platform and incremental improvements in our key success metrics.

Director of Finance

Gov't/PS/Ed

Education

Email Communication Efficiency Improves Significantly With Reduced Follow-Up Requirements

Oct 16, 2025

Purchasing this software has been transformative for our team. We now reach 99% of our customers through email communications, and follow-up actions related to collections have dropped from 98% to 1%. Requests for invoice copies have nearly been eliminated. The entire High Radius team - from Sales and Implementation to Post-implementation Support - has provided exceptional service at every stage.

SR. MANAGER, FINANCE CENTER OF EXCELLENC

Consumer Goods

Strong implementation methodology with a proven solution for Cash Application and Deductions Management

Dec 11, 2025

The quality of the implementation team has been high, they have been extremely responsive as issues and challenges arise, and have worked as a valued partner throughout the engagement.

Overview

Product Information on HighRadius Accounts Receivable Software

What is HighRadius Accounts Receivable Software?

HighRadius Accounts Receivable Software Pricing

Overall experience with HighRadius Accounts Receivable Software

“High Radius delivers solid functionality, however improvements in Analytics accuracy , support depth, and cross team alignment are needed to fully realize its Value.”

“Production Updates Lacking for Items Resolved in UAT and Planning Period”

Badges

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About HighRadius Accounts Receivable Software

Reviewer Insights for: HighRadius Accounts Receivable Software

Deciding Factors: HighRadius Accounts Receivable Software Vs. Market Average

Performance of HighRadius Accounts Receivable Software Across Market Features

HighRadius Accounts Receivable Software Likes & Dislikes

Top HighRadius Accounts Receivable Software Alternatives

Peer Discussions

HighRadius Accounts Receivable Software Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

HighRadius Accounts Receivable Software Likes & Dislikes

Recommended Gartner Insights

Top HighRadius Accounts Receivable Software Alternatives

HighRadius Accounts Receivable Software Reviews and Ratings

User Sentiment About HighRadius Accounts Receivable Software

Reviewer Insights for: HighRadius Accounts Receivable Software

Performance of HighRadius Accounts Receivable Software Across Market Features

Deciding Factors: HighRadius Accounts Receivable Software Vs. Market Average

1. Billtrust Unified AR

2. Augmented Cash

3. Quadient AR Automation

High Radius delivers solid functionality, however improvements in Analytics accuracy , support depth, and cross team alignment are needed to fully realize its Value.

Tackling Aged Receivables with High Radius' Automated Dunning Services

Consistent Value Achieved Post Go-Live With Active Customer Service Engagement

Email Communication Efficiency Improves Significantly With Reduced Follow-Up Requirements

Strong implementation methodology with a proven solution for Cash Application and Deductions Management

4.5

(146 Ratings)

Rating Distribution

Customer Experience

Product Capabilities