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Logo of Exchange

Exchange

byMicrosoft
in Social Software in the Workplace
4.5

Overview

Product Information on Exchange

Updated 13th October 2025

What is Exchange?

Exchange is a software developed by Microsoft that provides email, calendar, contacts, and task management solutions for businesses and organizations. The software enables users to access and manage their email and scheduling information across multiple devices. Exchange includes features such as secure email communication, shared calendars, mobile device access, and tools for compliance and information protection. It facilitates collaboration through shared folders and resource scheduling, addressing business needs for efficient communication, streamlined scheduling, and organized information management. The software integrates with other Microsoft productivity tools to support organizational workflow and data exchange requirements.

Exchange Pricing

Exchange software uses a subscription-based pricing model and is available as part of Microsoft 365, with plans that vary based on the number of users and feature sets. Pricing differs for business and enterprise usage, and licenses can include access to Exchange Online as a standalone software or bundled with other Microsoft applications.

Overall experience with Exchange

IT Administrator
50M - 250M USD, Consumer Goods
FAVORABLE

“Elevating Enterprise Efficiency: Microsoft Exchange's Cutting-Edge Features”

4.0
Feb 28, 2025
MS Exchange 2019 stands as a comprehensive email and collaboration solution for business, combining reliability, security, and extensive features tailored to enterprise needs. exchange offers a robust platform that enhances communication, collaboration, and productivity within organizations.
Accounting
500M - 1B USD, Real Estate
CRITICAL

“I would rather use one of their competitors ”

3.0
Jun 23, 2020
It is hard for me to decide if this product is better than outlook but I do think other similar products do beat out exchange so because of that, it is harder for me to give them a good score. I mean, you are able to get the job done and send what you need to, but is it always user friendly? Not really. Is it smart or make you job easier? Not really. Honestly it is eh from me for this

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Exchange
Deciding Factors: Exchange Vs. Market Average
Performance of Exchange Across Market Features

Exchange Likes & Dislikes

Like

Microsoft exchange 2019 integrates advanced security measures such as encryption, anti-spam filters, and multi-factor authentication to safeguard sensitive business data from unauthorized access and threats. it compiles with industry regulations and standards, providing peace of mind to enterprises handling confidential information.

Read Full Review
Like

That is does work, I am able to communicate when I need to and it's simple capability to do what I need it to.

Read Full Review
Like

I like the synchronization of mail between different devices, the synchronization of the calendar and being able to share calendars with other users

Read Full Review
Dislike

Implicating the 2019 exchange, especially on-premises, involves a substantial upfront cost for licensing, hardware and ongoing maintenance. Small to medium-sized businesses are prohibitive compared to cloud-based solutions. on premises deployment, requires skilled IT administrators to handle setup, maintenance and troubleshooting

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Dislike

It is not smart or intuitive, it is not as user friendly as its competition, and it is just out dated and an old product

Read Full Review
Dislike

I don't like the mailbox limitation to 50 GBs, sharing calendars through the Outlook app often fails and aplying auto-archive policies isn't easy

Read Full Review

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Peer Discussions

Exchange Reviews and Ratings

4.5

(1104 Ratings)

Rating Distribution

5 Star
41%
4 Star
50%
3 Star
7%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.3

Service & Support

4.2

Product Capabilities

4.4

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Administrator
    50M-1B USD
    Consumer Goods
    Review Source

    Elevating Enterprise Efficiency: Microsoft Exchange's Cutting-Edge Features

    4.0
    Feb 28, 2025
    MS Exchange 2019 stands as a comprehensive email and collaboration solution for business, combining reliability, security, and extensive features tailored to enterprise needs. exchange offers a robust platform that enhances communication, collaboration, and productivity within organizations.
  • Responsible for technical support
    <50M USD
    Services (non-Government)
    Review Source

    Exchange: Your Partner for Easy Mail and Calendar Synchronization

    5.0
    Dec 12, 2024
    I've been using Exchange every day for years and it makes my life easier because of how well it syncs mail items between my different devices
  • SENIOR DIGITAL ANALYST
    50M-1B USD
    Transportation
    Review Source

    Secure Communication and Collaboration with Microsoft Exchange

    4.0
    Dec 9, 2024
    Microsoft Exchange has provided an integrated and secure environment for email communication, calendar management and collaboration. It allows the teams to streamline communication, track deliveries more efficiently and access critical business data securely. Exchange ensures uninterrupted communication, which is crucial in a fast-paced courier environment.
  • Internal Operations Manager
    <50M USD
    Construction
    Review Source

    Exploring Microsoft Exchange: A 10-Year Journey in Email Management

    4.0
    Sep 20, 2024
    Microsoft Exchange has been my company's email server for the past 10 years and has done wonderfully for the company. It has done well with addition and subtraction of users, paired well with different devices and is also mobile friendly!
  • IT SERVICES APPLICATION MANAGER MAIL
    10B+ USD
    Travel and Hospitality
    Review Source

    Efficiency and Security: Key Features of Exchange Online

    4.0
    Oct 15, 2024
    Exchange online is quick, efficient, scalable and secure with no installation of hardware required so no need to update and integrated in M365.
...
Showing Result 1-5 of 1046

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