Overview
Product Information on FactFinder NG
What is FactFinder NG?
FactFinder NG Pricing
FactFinder NG Product Images
Overall experience with FactFinder NG
“Extensive Catalogs Managed With Fast, Relevant Search and Personalized Recommendations”
“Marketing steht im Vordergrund”
About Company
Company Description
FactFinder is an E-commerce product discovery and search organization based in Europe. Drawing from a blend of artificial and human intelligence, the company focuses on understanding customer intent from the first interaction. This, in turn, aids in increasing conversions and boosting revenues. FactFinder has been assisting with billions of search inquiries annually over the past twenty years for B2B and B2C brands in numerous industries. Helping millions of daily shoppers find their desired products effectively and with a personalized touch is a priority. The organization has its main operations in Germany and maintains offices in prominent cities including Berlin, London, Stockholm, and Strasbourg.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About FactFinder NG
Reviewer Insights for: FactFinder NG
Deciding Factors: FactFinder NG Vs. Market Average
Performance of FactFinder NG Across Market Features
FactFinder NG Likes & Dislikes
Its powerful search and intelligence platform helps us learn from user behavior and continuously improve result relevance. We find the personalized product module recommendations and predictive basket suggestions very useful in enhancing the user experience. The dashboards and campaign management tools help monitor and improve key e-commerce metrics, decreasing bounce rates, increasing conversion rates, and increasing average order value.
Read Full ReviewThe software pricing is very affordable for small and medium enterprises. I like the ability of the software when it comes to streamlining of communications and easing collaboration. Workflow automation capabilities of people are amazing. Ability of the software in reducing email clattering and speeding decision making.
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The cost of the program comes at a premium. It does require skilled resources and personnel to set it up and manage it. There is always a member of the team managing the algorithms, merchandising rules and data flows in order to get maximum value.
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Peer Discussions
FactFinder NG Reviews and Ratings
- PRODUCT MANAGER50M-1B USDConsumer GoodsReview Source
Extensive Catalogs Managed With Fast, Relevant Search and Personalized Recommendations
As a Product Manager of e-commerce products, FACT-Finder helps us deliver fast, relevant search, navigation, recommendations and personalization experiences. We have an extensive product catalog with multiple customer segments and this platform emphasizes conversion optimization and user experience. - Digital Marketing | Video Director50M-1B USDTelecommunicationReview Source
My experience with FactFinder
FactFinder is a modern enterprise search software. The software streamlines both internal and external communications. It is safe and secure and has a user friendly interface. It has a wide range of integration options and very effective search functionalities. The product also allows customization of notifications, thus reducing distractions and ensuring real-time updates. - Digital commerce manager1B-10B USDRetailReview Source
Effective Search Across Markets Yet Pluralization Issues Persist in Smaller Regions
A good product and a good team that understand us and our needs - Marketing Manager<50M USDConsumer GoodsReview Source
Old User Interface Presents Challenges Even As Search And Campaigns Remain Effective
Seach works well, but the User Interface in the old version has some flaws. - Director of Marketing50M-1B USDManufacturingReview Source
Fast Vendor Response and outstanding Technical Support
Vendor reacts very fast, also acts very transparently in cases where we need technical support.