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FileCloud

byFileCloud
in Document Management
4.7

Overview

Product Information on FileCloud

Updated 13th October 2025

What is FileCloud?

FileCloud is a software designed for secure file sharing, synchronization, and data governance suitable for organizations seeking control over their digital assets. The software supports file storage, access, and collaboration across different devices and locations, while providing administrative tools for compliance, activity auditing, and user management. FileCloud offers features such as document management, data loss prevention, and access controls to help businesses address security requirements and regulatory compliance. It includes support for on-premises, cloud, or hybrid deployment models, making it adaptable to diverse IT infrastructures. The software aims to facilitate efficient data access, sharing, and collaboration while maintaining privacy and security standards.

FileCloud Pricing

FileCloud is a software that uses a subscription-based pricing model, offering plans based on user count and deployment options such as cloud-hosted or self-hosted editions, with additional features available at higher tiers and custom pricing for enterprise requirements.

Overall experience with FileCloud

IT Associate
<50M USD, Miscellaneous
FAVORABLE

“Sharing Made Simple For Your Customers”

5.0
Jun 24, 2025
Filecloud has provided us with excellent service at very competitive rates. It suits our business well to gather and share data with our customers.
ASSISTANT SYSTEM ENGINEER
30B + USD, Services (non-Government)
CRITICAL

“It is an average application to use.”

3.0
Jul 26, 2022
FileCloud is an secure content collaboration platform. It is an average application according to me as It has some good features but as well as it also has some disadvantages also.

About Company

Company Description

Updated 21st December 2023

FileCloud is a content collaboration platform (CCP) offering robust compliance, data governance, data leak protection, data retention, and digital rights management functionalities. The platform integrates workflow automation and provides detailed control over content sharing across various enterprise platforms. Along with these offerings, FileCloud also delivers file sharing, synchronization, and mobile access capabilities across public, private, and hybrid cloud environments. The company has its headquarters in Austin, Texas, serving a wide user base that includes global enterprises, education institutes, government entities, and managed service providers.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2016
Head office location
Austin, United States
Number of employees
51 - 200
Website
https://www.filecloud.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: FileCloud
Deciding Factors: FileCloud Vs. Market Average

FileCloud Likes & Dislikes

Like

The simplicity of sharing data for our customers.

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Like

1. The web GUI in it is easy to use. 2. It's administration is also simple. 3. It can be run an any device. 4. It has integration with NTFS and active dictionary.

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Like

It's more than just a file sharing platform. We are able to set up a registration and login screen for users to sign up for access to our assets which we can then approve and assign specific access. We only use a fraction of FileCloud's capabilities right now, but there's so much more. We also like that we can have unlimited External Users since we can have hundreds of resellers that only need to view and download our content.

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Dislike

The one thing we have found missing is the ability to sync and remove disabled users from our AD environment.

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Dislike

1. It's cost is little high. 2. It has some issues in uninstalling/reinstalling. 3. It is not easy to access the setup drive mount on a Mac without out the use of other application to make it work.

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Dislike

1. We'd prefer to assign access by user group rather than by folder, but that's just how our previous system worked. 2. I haven't seen a way to update certain aspects of all email templates rather than just editing one at a time and updating HTML code isn't always the easiest for those not quite familiar. Having both options would be ideal. 3. When sharing a folder (to an external user, in my case), it shows up as shared by FileCloud or my username first rather than just the folder name and then maybe another column or something with the owner.

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Peer Discussions

FileCloud Reviews and Ratings

4.6

(373 Ratings)

Rating Distribution

5 Star
64%
4 Star
34%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.7

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
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Reviewer's Job Function
  • IT Associate
    <50M USD
    Miscellaneous
    Review Source

    Sharing Made Simple For Your Customers

    5.0
    Jun 24, 2025
    Filecloud has provided us with excellent service at very competitive rates. It suits our business well to gather and share data with our customers.
  • Marketing Product and Content Manager
    <50M USD
    Consumer Goods
    Review Source

    Transitioning our Marketing Media Library

    5.0
    Feb 20, 2025
    Thorough support documentation and support staff (engineers) are easy to reach and provide extra help.
  • Director of IT
    <50M USD
    Manufacturing
    Review Source

    Sales and Technical Teams Show Stellar Support

    5.0
    Feb 25, 2025
    Fantastic support from sales and technical teams, product delivers as promised.
  • SYSTEM ENGINEER
    <50M USD
    IT Services
    Review Source

    Unlocking the Value of the System through its Exceptional Capabilities

    5.0
    Feb 13, 2025
    Thanks to its rich features and powerful integration features, it truly deserves to be best
  • Customer Care Manager
    50M-1B USD
    Miscellaneous
    Review Source

    The Perfect Content Collaboration Software For Business

    5.0
    Jan 8, 2025
    For our business content collaboration, File Cloud offers great features and has been amazing. It ensures content security and we can effortlessly backup our content on cloud. In addition, it makes creating, organizing, managing, and sharing content easy.
...
Showing Result 1-5 of 376

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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