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Firebox

byWatchGuard
in Network Firewalls (Transitioning to Hybrid Mesh Firewall and Cloud Firewalls)
4.4

Overview

Product Information on Firebox

Updated 13th October 2025

What is Firebox?

Firebox is a network security software developed by WatchGuard that provides unified threat management through features such as advanced firewall protection, intrusion prevention, malware detection, web filtering, application control, and VPN support. The software is designed to help organizations safeguard their networks from cyber threats by monitoring and managing incoming and outgoing network traffic. Firebox offers tools for traffic analysis, policy management, and secure connectivity, addressing challenges related to unauthorized access, data breaches, and regulatory compliance. It supports deployment across various network environments and integrates with centralized management to streamline administrative tasks. Firebox aims to deliver comprehensive security controls while enabling secure remote and site-to-site connections.

Firebox Pricing

Firebox software uses a subscription-based pricing model with tiered options based on feature sets and device models. Pricing varies depending on the selected hardware appliance and the level of security services, such as basic or comprehensive security suites. Licenses are typically renewed annually, and additional features can be included for separate fees.

Overall experience with Firebox

Manager, Project Management
<50M USD, IT Services
FAVORABLE

“A Firewall For Us All”

5.0
Jul 11, 2025
The WatchGuard team is exceptional in their service and response. We had a weird bug one time and they didn't stop until their dev team was involved and solved it. Great experiences with them!
IT Manager
50M - 250M USD, Manufacturing
CRITICAL

“Limitaciones en la detección de amenazas con dispositivos WatchGuard Firebox tras ataque”

3.0
Jul 2, 2025
Después del ataque de ransomware que tuvimos el año pasado, hemos avanzado en el fortalecimiento de nuestra postura de seguridad. Sin embargo, mi equipo no está satisfecho con el rendimiento y las capacidades de los dispositivos watchguard firebox ya que han mostrado limitaciones en la detección y respuesta ante este incidente. Actualmente estamos evaluando alternativas más robustas.

About Company

Company Description

Updated 19th December 2023

WatchGuard Technologies, Inc. is a global company focusing on cybersecurity. It presents a Unified Security Platform approach, especially designed for managed service providers. This unique design aims to amplify their business scale and speed, while simultaneously enhancing operational efficiency. The company caters to an array of security resellers and service providers, offering services involving network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. WatchGuard Technologies, Inc.'s security platform comprises five core features: comprehensive security, shared knowledge, clarity and control, operational alignment, and automation. The company holds its headquarters in Seattle, Washington, and has worldwide establishments in North America, Europe, the Asia Pacific, and Latin America.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Seattle, United States
Number of employees
1001 - 5000
Website
https://www.watchguard.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Firebox
Reviewer Insights for: Firebox
Deciding Factors: Firebox Vs. Market Average
Performance of Firebox Across Market Features

Firebox Likes & Dislikes

Like

The Firewall Traffic Monitor, the ease of setup, and their customer service is great!

Read Full Review
Like

La facilidad de configuración e integración con el directorio activo de la empresa.

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Like

The licensing, administration of the licensing, as well as the features on the devices is excellent

Read Full Review
Dislike

Some cloud management isn't 1:1 with local management of the firewalls, mobile VPN deployment can be complicated, and the conversion to cloud from locally managed isn't easy.

Read Full Review
Dislike

tiene menores capacidades de respuesta de ataques que otras marcas líderes e innovadoras en el mercado.

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Dislike

Smaller devices don't offer a dual PSU option

Read Full Review

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Peer Discussions

Firebox Reviews and Ratings

4.4

(283 Ratings)

Rating Distribution

5 Star
65%
4 Star
27%
3 Star
6%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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  • IT Manager
    50M-1B USD
    Manufacturing
    Review Source

    Limitaciones en la detección de amenazas con dispositivos WatchGuard Firebox tras ataque

    3.0
    Jul 2, 2025
    Después del ataque de ransomware que tuvimos el año pasado, hemos avanzado en el fortalecimiento de nuestra postura de seguridad. Sin embargo, mi equipo no está satisfecho con el rendimiento y las capacidades de los dispositivos watchguard firebox ya que han mostrado limitaciones en la detección y respuesta ante este incidente. Actualmente estamos evaluando alternativas más robustas.
  • Manager, Project Management
    <50M USD
    IT Services
    Review Source

    A Firewall For Us All

    5.0
    Jul 11, 2025
    The WatchGuard team is exceptional in their service and response. We had a weird bug one time and they didn't stop until their dev team was involved and solved it. Great experiences with them!
  • IT Associate
    50M-1B USD
    Construction
    Review Source

    Watchguard Firebox Praised for Licensing and Device Feature Management

    4.0
    Nov 19, 2025
    The Watchguard Firebox product range is great. We prefer this product over some other vendors
  • HEAD OF IT
    <50M USD
    Banking
    Review Source

    Product Praised for Price, Functionality, and User-Friendly Design by Customers

    4.0
    Aug 27, 2025
    The futures available in the system work well, and the hardware has never caused any issues. I believe that considering the cost, it is an excellent product. The support is also good.
  • IT Associate
    50M-1B USD
    Manufacturing
    Review Source

    Great Product

    4.0
    Nov 19, 2025
    Great Hardware, and user interface, with powerful options
...
Showing Result 1-5 of 284

Recommended Gartner Research

  • Critical Capabilities for Network Firewalls (Transitioning to Hybrid Mesh Firewall and Cloud Firewalls)
  • Magic Quadrant for Network Firewalls (Transitioning to Hybrid Mesh Firewall and Cloud Firewalls)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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