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  1. Home
  2. /
  3. Firebox
Logo of Firebox

Firebox

byWatchGuard
in Hybrid Mesh Firewall
4.5

Overview

Product Information on Firebox

Updated 13th October 2025

What is Firebox?

Firebox is a network security software developed by WatchGuard that provides unified threat management through features such as advanced firewall protection, intrusion prevention, malware detection, web filtering, application control, and VPN support. The software is designed to help organizations safeguard their networks from cyber threats by monitoring and managing incoming and outgoing network traffic. Firebox offers tools for traffic analysis, policy management, and secure connectivity, addressing challenges related to unauthorized access, data breaches, and regulatory compliance. It supports deployment across various network environments and integrates with centralized management to streamline administrative tasks. Firebox aims to deliver comprehensive security controls while enabling secure remote and site-to-site connections.

Firebox Pricing

Firebox software uses a subscription-based pricing model with tiered options based on feature sets and device models. Pricing varies depending on the selected hardware appliance and the level of security services, such as basic or comprehensive security suites. Licenses are typically renewed annually, and additional features can be included for separate fees.

Overall experience with Firebox

IT SPECIALIST
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Hardware Migration Is Easy but License Implementation and Upkeep Pose Challenges”

4.0
Feb 11, 2026
Sales and customer support are very responsive and attentive, but the license implementation is cumbersome.
System Administrator
<50M USD, Healthcare and Biotech
CRITICAL

“Continual Crashes and Slowness: An Examination of WatchGuard Devices”

3.0
Jan 30, 2025
We have had an extreme amount of issues with our multiple Watchguard devices including slowness, crashing, unexplained behavior, and general annoyance with our products.

About Company

Company Description

Updated 19th December 2023

WatchGuard Technologies, Inc. is a global company focusing on cybersecurity. It presents a Unified Security Platform approach, especially designed for managed service providers. This unique design aims to amplify their business scale and speed, while simultaneously enhancing operational efficiency. The company caters to an array of security resellers and service providers, offering services involving network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. WatchGuard Technologies, Inc.'s security platform comprises five core features: comprehensive security, shared knowledge, clarity and control, operational alignment, and automation. The company holds its headquarters in Seattle, Washington, and has worldwide establishments in North America, Europe, the Asia Pacific, and Latin America.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Seattle, United States
Number of employees
1001 - 5000
Website
https://www.watchguard.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Firebox
Reviewer Insights for: Firebox
Deciding Factors: Firebox Vs. Market Average
Performance of Firebox Across Market Features

Firebox Likes & Dislikes

Like

We have used Watchguard Firebox for a number of years now and just upgraded our physical hardware this year to a newer version. I like the ease of migration to new hardware (as long as you are moving within the firebox ecosystem, other vendors may vary). The GUI interface is intuitive and easy to use. Offers great security and bandwidth saving features.

Like

The management plane is a little easier to navigate than other competing devices we have worked with.

Like

Firebox used at the edge of infrastructure allow us to easily implement NAT with ease and great flexibility not found on other vendors. Branch Office VPNs and Mobile VPN (IKEv2) allow us to create a secure ecosystem with remote users and offices alike.

Dislike

Almost every feature it seems needs a license to function. The licenses are on a subscription model, so be prepared for a yearly spend if you intend to use these long term. It's not cheap, but comparable to other vendors using the subscription model.

Dislike

Continuous crashing, extreme slowness, DDOS attacks have shut the firewall down entirely in the past for us, constant downtimes

Dislike

We miss the opportunity to easily integrate into an orchestration/automation framework (Ansible / Nornir), especially when in a fully on prem implementation. We would like to have more insight on the fine metrics of the device, which could allow to understand better which policies and settings have an impact on the device performance.

Top Firebox Alternatives

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4.6
(2820 Ratings)
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2. Check Point Quantum
4.5
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4.8
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Peer Discussions

Firebox Reviews and Ratings

4.5

(288 Ratings)

Rating Distribution

5 Star
66%
4 Star
26%
3 Star
6%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT SPECIALIST
    Gov't/PS/Ed
    Education
    Review Source

    Hardware Migration Is Easy but License Implementation and Upkeep Pose Challenges

    4.0
    Feb 11, 2026
    Sales and customer support are very responsive and attentive, but the license implementation is cumbersome.
  • IT Manager
    50M-1B USD
    Finance (non-banking)
    Review Source

    Cost Effective Security Appliance Enables Flexible Network Solutions and Secure Remote Connectivity

    5.0
    Feb 17, 2026
    Firebox offers a very cost effective security solution, with enterprise grade features and good overall performance.
  • IT Security & Risk Management Associate
    50M-1B USD
    Manufacturing
    Review Source

    Guidance and Multi-Site Management Praised, Authentication Domain and SAML Setup Found Challenging

    5.0
    Mar 3, 2026
    The support behind the product is amazing, the screenshots and the guidance pre-implementation you cannot get anywhere else
  • IT Associate
    50M-1B USD
    Construction
    Review Source

    Watchguard Firebox Praised for Licensing and Device Feature Management

    4.0
    Nov 19, 2025
    The Watchguard Firebox product range is great. We prefer this product over some other vendors
  • IT Associate
    50M-1B USD
    Manufacturing
    Review Source

    Great Product

    4.0
    Nov 19, 2025
    Great Hardware, and user interface, with powerful options
...
Showing Result 1-5 of 291

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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