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  1. Home
  2. /
  3. Firebox
Logo of Firebox

Firebox

byWatchGuard
in Network Firewalls (Transitioning to Hybrid Mesh Firewall and Cloud Firewalls)
4.4

Overview

Product Information on Firebox

Updated 13th October 2025

What is Firebox?

Firebox is a network security software developed by WatchGuard that provides unified threat management through features such as advanced firewall protection, intrusion prevention, malware detection, web filtering, application control, and VPN support. The software is designed to help organizations safeguard their networks from cyber threats by monitoring and managing incoming and outgoing network traffic. Firebox offers tools for traffic analysis, policy management, and secure connectivity, addressing challenges related to unauthorized access, data breaches, and regulatory compliance. It supports deployment across various network environments and integrates with centralized management to streamline administrative tasks. Firebox aims to deliver comprehensive security controls while enabling secure remote and site-to-site connections.

Firebox Pricing

Firebox software uses a subscription-based pricing model with tiered options based on feature sets and device models. Pricing varies depending on the selected hardware appliance and the level of security services, such as basic or comprehensive security suites. Licenses are typically renewed annually, and additional features can be included for separate fees.

Overall experience with Firebox

IT Associate
50M - 250M USD, Construction
FAVORABLE

“Watchguard Firebox Praised for Licensing and Device Feature Management”

4.0
Nov 19, 2025
The Watchguard Firebox product range is great. We prefer this product over some other vendors
System Administrator
<50M USD, Healthcare and Biotech
CRITICAL

“Continual Crashes and Slowness: An Examination of WatchGuard Devices”

3.0
Jan 30, 2025
We have had an extreme amount of issues with our multiple Watchguard devices including slowness, crashing, unexplained behavior, and general annoyance with our products.

About Company

Company Description

Updated 26th February 2025

WatchGuard Technologies, Inc. is a global company focusing on cybersecurity. It presents a Unified Security Platform approach, especially designed for managed service providers. This unique design aims to amplify their business scale and speed, while simultaneously enhancing operational efficiency. The company caters to an array of security resellers and service providers, offering services involving network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. WatchGuard Technologies, Inc.'s security platform comprises five core features: comprehensive security, shared knowledge, clarity and control, operational alignment, and automation. The company holds its headquarters in Seattle, Washington, and has worldwide establishments in North America, Europe, the Asia Pacific, and Latin America.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Seattle, United States
Number of employees
1001 - 5000
Website
https://www.watchguard.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Firebox
Reviewer Insights for: Firebox
Deciding Factors: Firebox Vs. Market Average
Performance of Firebox Across Market Features

Firebox Likes & Dislikes

Like

The licensing, administration of the licensing, as well as the features on the devices is excellent

Like

The management plane is a little easier to navigate than other competing devices we have worked with.

Like

The price, performance and is easy to use!

Dislike

Smaller devices don't offer a dual PSU option

Dislike

Continuous crashing, extreme slowness, DDOS attacks have shut the firewall down entirely in the past for us, constant downtimes

Dislike

nothing

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Peer Discussions

Firebox Reviews and Ratings

4.4

(284 Ratings)

Rating Distribution

5 Star
65%
4 Star
27%
3 Star
6%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Associate
    50M-1B USD
    Construction
    Review Source

    Watchguard Firebox Praised for Licensing and Device Feature Management

    4.0
    Nov 19, 2025
    The Watchguard Firebox product range is great. We prefer this product over some other vendors
  • HEAD OF IT
    <50M USD
    Banking
    Review Source

    Product Praised for Price, Functionality, and User-Friendly Design by Customers

    4.0
    Aug 27, 2025
    The futures available in the system work well, and the hardware has never caused any issues. I believe that considering the cost, it is an excellent product. The support is also good.
  • Manager, Project Management
    <50M USD
    IT Services
    Review Source

    A Firewall For Us All

    5.0
    Jul 11, 2025
    The WatchGuard team is exceptional in their service and response. We had a weird bug one time and they didn't stop until their dev team was involved and solved it. Great experiences with them!
  • IT Associate
    50M-1B USD
    Manufacturing
    Review Source

    Great Product

    4.0
    Nov 19, 2025
    Great Hardware, and user interface, with powerful options
  • Solutions consultant
    <50M USD
    IT Services
    Review Source

    Reliable Hardware, But Pricing and Visibility are a Challenge in Brazilian Market

    4.0
    Jun 10, 2025
    The firebox is a sturdy solution that includes all expected features for a NGFW and offers great performance for the price. the pricing scheme is simple to understand without requiring standalone services to be acquired.
...
Showing Result 1-5 of 285

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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