IT Associate
3B - 10B USD, BankingFAVORABLE
Overview
Overall experience with Five9 Intelligent CX Platform
ENGINEER
500M - 1B USD, HardwareCRITICAL
“Cumbersome IVR Designer And Inflexible Recording Options Impede System Usability”
About Company
Company Description
PanTerra Networks is a unified communications provider that delivers secure, cloud-based solutions for businesses of all sizes. Its flagship product, Streams, combines voice, video, messaging, collaboration, and file sharing into a single platform designed to support remote and hybrid work environments. PanTerra’s solutions include features such as integrated softphone, mobile apps, contact center tools, AI-driven virtual assistants, call recording, CRM and app integrations, and real-time analytics. The platform supports omnichannel communications and allows for flexible configuration to meet specific business needs. With a focus on uptime, security, and scalability, PanTerra Networks offers organizations a reliable way to manage communications and streamline workflows across distributed teams.
Company Details
Year Founded
2001
Head office location
San Jose, United States
Number of employees
201 - 500
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Five9 Intelligent CX Platform Reviews and Ratings
- IT Associate1B-10B USDBankingReview Source
Five9 is a Solid, Reliable Platform with Incredible Support Staff, But Some Features and Menus Could Use Improvement
Every company has their good and bad days, but Five9 is truly a partner to help you through the bad days and make the good days even better! Their Technical Account Manager team has truly incredible talent that stands beside you and helps you do what you need to do. They are responsive and work with you to make your environment the best it can be! The implementation was a little rocky but that was years ago and with different team members. Our representative, is truly a partner to us, and we have mentioned on several occasions that we consider him to be an honorary member of our team at our company because of how dedicated and reliable his support is for us. Working with Five9 has been an incredible experience for us as a company and they continue to work with us through our projects today!
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