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  3. Fluent Order Management
Logo of Fluent Order Management

Fluent Order Management

byFluent Commerce
in
3.4

Overview

Product Information on Fluent Order Management

Updated 13th October 2025

What is Fluent Order Management?

Fluent Order Management is a software designed to centralize and optimize order and inventory management across multiple sales channels and fulfillment locations. The software provides real-time inventory visibility, configurable order routing, and fulfillment capabilities to streamline processes such as sourcing, shipping, and delivery of customer orders. It enables organizations to handle complex scenarios including split shipments, in-store pickups, and returns management. The software integrates with existing commerce and logistics solutions, helping businesses reduce fulfillment costs, improve inventory accuracy, and support flexible fulfillment strategies. Fluent Order Management is used to address challenges in distributed order fulfillment and inventory management.

Fluent Order Management Pricing

Fluent Order Management software utilizes a subscription-based pricing model, typically structured according to factors such as number of orders processed, user seats, integration requirements, and selected feature modules. Pricing may vary based on the scale and complexity of deployment, and enterprise-level customization can influence costs. The software usually offers tiered plans to address different business needs, with quotations available on request.

Overall experience with Fluent Order Management

CIO
1B - 3B USD, Retail
FAVORABLE

“Exploring the Technical Strengths and Functional Coverage of the Product”

4.0
Jun 6, 2024
Products technical strengths and functional coverage. Flexibility to be configured. Space for improvement: lack of flexibility during negotiation. Poor skills of the local European practice to be compensated by system integrator
Manager, Customer Service and Support
500M - 1B USD, Retail
CRITICAL

“Positive Reactions to Interface Offset by Difficulties in Customization and Access Setup”

3.0
Jul 10, 2025
The tool is not very customizable and access is hard to configure.

About Company

Company Description

Updated 7th December 2023

The organization's main objective is to serve as the driving force behind global commerce by providing a unique, distributed order management system based online. Unlike many of its competitors, it is built on flexibility and easy scalability. The system allows users to create unique client experiences, ensuring their needs are consistently met even as those needs evolve over time. The company's foundation is rooted in technology, with an aim to transform the way order management is perceived and executed. It stands out among its contemporaries by featuring a distinctive purple brand signifier that symbolizes its unique position in the market.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2013
Head office location
The Rocks, Australia
Number of employees
51 - 200
Website
https://fluentcommerce.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Fluent Order Management
Performance of Fluent Order Management Across Market Features

Fluent Order Management Likes & Dislikes

Like

Product: functional coverage, flexibility to be configured, service orientation Services: system availability, reliability, performance/autoscaling. Truly client oriented service management

Like

The UI is clean and quite intuitive.

Like

1. Partner support: The product team are very supportive 2. Easy to implement. 3. Flexible: It is very flexible to encapsulate all the complex business requirement

Dislike

Limited store product capabilities.

Dislike

Lack of customization.

Dislike

1. Collating of orders: It cannot segregate the order that are placed for the same delivery address in a gap of a few hours. 2. Audit logs are not always helpful 3.Some method should be implemented to get the source logs like the process snapshot

Top Fluent Order Management Alternatives

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Peer Discussions

Fluent Order Management Reviews and Ratings

3.4

(3 Ratings)

Rating Distribution

5 Star
0%
4 Star
67%
3 Star
33%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.5

Integration & Deployment

5.0

Service & Support

4.3

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Customer Service and Support
    50M-1B USD
    Retail
    Review Source

    Positive Reactions to Interface Offset by Difficulties in Customization and Access Setup

    3.0
    Jul 10, 2025
    The tool is not very customizable and access is hard to configure.
  • CIO
    1B-10B USD
    Retail
    Review Source

    Exploring the Technical Strengths and Functional Coverage of the Product

    4.0
    Jun 6, 2024
    Products technical strengths and functional coverage. Flexibility to be configured. Space for improvement: lack of flexibility during negotiation. Poor skills of the local European practice to be compensated by system integrator
  • Associate Engineer
    50M-1B USD
    Retail
    Review Source

    Frictionless commerce in rise

    4.0
    Oct 20, 2023
    Here I am highlighting the main focused area of fluent oms. 1. Omnichannel capabilities: It enables businesses to manage orders and inventory from multiple sales channels like online, physical stores, and warehouses. 2. Very easy to implement with the out-of-box connectors
Showing Result 1-3 of 3

Recommended Gartner Research

  • Market Guide for Distributed Order Management Systems

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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