Name: Fluent Order Management
Rating: 3.4 (3 reviews)

Overview

Product Information on Fluent Order Management

Updated 13th October 2025

What is Fluent Order Management?

Fluent Order Management is a software designed to centralize and optimize order and inventory management across multiple sales channels and fulfillment locations. The software provides real-time inventory visibility, configurable order routing, and fulfillment capabilities to streamline processes such as sourcing, shipping, and delivery of customer orders. It enables organizations to handle complex scenarios including split shipments, in-store pickups, and returns management. The software integrates with existing commerce and logistics solutions, helping businesses reduce fulfillment costs, improve inventory accuracy, and support flexible fulfillment strategies. Fluent Order Management is used to address challenges in distributed order fulfillment and inventory management.

Overall experience with Fluent Order Management

CIO

1B - 3B USD, Retail

FAVORABLE

“Exploring the Technical Strengths and Functional Coverage of the Product”

4.0

Jun 6, 2024

Products technical strengths and functional coverage. Flexibility to be configured. Space for improvement: lack of flexibility during negotiation. Poor skills of the local European practice to be compensated by system integrator

Manager, Customer Service and Support

500M - 1B USD, Retail

CRITICAL

“Positive Reactions to Interface Offset by Difficulties in Customization and Access Setup”

3.0

Jul 10, 2025

The tool is not very customizable and access is hard to configure.

About Company

Company Description

The organization's main objective is to serve as the driving force behind global commerce by providing a unique, distributed order management system based online. Unlike many of its competitors, it is built on flexibility and easy scalability. The system allows users to create unique client experiences, ensuring their needs are consistently met even as those needs evolve over time. The company's foundation is rooted in technology, with an aim to transform the way order management is perceived and executed. It stands out among its contemporaries by featuring a distinctive purple brand signifier that symbolizes its unique position in the market.

Company Details

Company type

Private

Year Founded

2013

Head office location

The Rocks, Australia

Number of employees

51 - 200

Website

https://fluentcommerce.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Fluent Order Management

Performance of Fluent Order Management Across Market Features

Fluent Order Management Likes & Dislikes

Product: functional coverage, flexibility to be configured, service orientation Services: system availability, reliability, performance/autoscaling. Truly client oriented service management

The UI is clean and quite intuitive.

1. Partner support: The product team are very supportive 2. Easy to implement. 3. Flexible: It is very flexible to encapsulate all the complex business requirement

Limited store product capabilities.

Lack of customization.

1. Collating of orders: It cannot segregate the order that are placed for the same delivery address in a gap of a few hours. 2. Audit logs are not always helpful 3.Some method should be implemented to get the source logs like the process snapshot

Top Fluent Order Management Alternatives

Peer Discussions

Fluent Order Management Reviews and Ratings

Recommended Gartner Insights

Market Guide for Distributed Order Management Systems (Transitioning to Distributed Order Management)

50M-1B USD

Retail

Review Source

Positive Reactions to Interface Offset by Difficulties in Customization and Access Setup

1B-10B USD

Exploring the Technical Strengths and Functional Coverage of the Product

Associate Engineer

Frictionless commerce in rise

Oct 20, 2023

Here I am highlighting the main focused area of fluent oms. 1. Omnichannel capabilities: It enables businesses to manage orders and inventory from multiple sales channels like online, physical stores, and warehouses. 2. Very easy to implement with the out-of-box connectors