Name: Fluentgrid CIS
Rating: 4.3 (6 reviews)

Overview

Product Information on Fluentgrid CIS

Updated 13th October 2025

What is Fluentgrid CIS?

Fluentgrid CIS is a software designed to support utility service providers in managing customer information and related operations. The software offers features for customer data management, billing, payment processing, service requests, and account administration. It enables automation of meter reading, bill generation, and payment tracking, aiming to reduce manual intervention and streamline utility workflows. Fluentgrid CIS facilitates integration with various utility systems and provides reporting functionalities for operational oversight. The software addresses business challenges related to accurate customer data handling, timely billing, improved revenue collection, and efficient customer service management for utilities such as electricity, water, and gas.

Overall experience with Fluentgrid CIS

General Manager Revenue Assurances

50M - 250M USD, Energy and Utilities

FAVORABLE

“Improves our Billing efficiency and overall control over consumer history”

4.0

Mar 23, 2017

Fluentgrid helped us overcome our operational and commercial challenges with measurable outcomes. Their mPower software is user-friendly and easy to familiarize with. mPower CIS has great analytics built in which has helped in identifying the areas of improvement

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CRITICAL

About Company

Company Description

Fluentgrid is a company that specializes in the digital transformation of energy utilities and smart cities. The firm provides robust software products and turnkey solutions that address the commercial, operational, analytical, and administrative needs of energy and water utilities, cities, and communities. These include products such as CIS, MDMS, and the Actilligence platform. Fluentgrid's approach is underpinned by process frameworks compliant with various established standards, which enable the company to deliver sustainable solutions on time. With its products implemented in numerous countries, Fluentgrid influences the lives of individuals globally through its products and services. In addition, Fluentgrid also fosters smart city development through its charitable trust, Ananda Cityzen Trust (ACT). The trust's focus is on creating sustainable and resilient communities that utilize technology to its full potential, ultimately contributing to city dwellers' well-being.

Company Details

Company type

Private

Year Founded

1998

Head office location

Visakhapatnam, India

Number of employees

501 - 1000

Website

http://www.fluentgrid.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Fluentgrid CIS

Performance of Fluentgrid CIS Across Market Features

Top Fluentgrid CIS Alternatives

Peer Discussions

Fluentgrid CIS Reviews and Ratings

Recommended Gartner Insights

Market Guide for Utility Customer Information Systems

PIU/OSHEE Director

50M-1B USD

Energy and Utilities

Review Source

Improving Billing and Collection efficiency

5.0

Mar 28, 2018

Overall IT costs have been brought down with an increased revenue. mPower CIS is user friendly and easy to use.

Cheif Commercial Officer

1B-10B USD

Efficient billing and customer management system.

Apr 4, 2018

Fluentgrid, with their domain strength and technical expertise have created a remarkable experience in executing their solution here in Afghanistan.

Nodal Officer

Gov't/PS/Ed

Cost effective and secure billing system

Cost effective, User friendly, Easily adaptable Solution

Improves our Billing efficiency and overall control over consumer history

Director

<50M USD

Fluentgrid delivered on everything promised; we would highly recommend working with them.

Feb 16, 2017

Fluentgrid has delivered in every aspect of our agreement and is an essential and valued partner to our business. Due to the constantly evolving nature of the gas market in the UK and the requirement for software and business processes to be constantly updated inline with regulatory changes, Fluentgrid has had to be patient and evolve with our needs during implementation which they have coped with effortlessly. The software that has been delivered is robust and intuitive and the team is constantly working to upgrade and improve it. I would have no hesitation recommending Fluentgrid to any other company operating in the utility sector in any country.

Fluentgrid CIS

Overview

Product Information on Fluentgrid CIS

What is Fluentgrid CIS?

Fluentgrid CIS Pricing

Overall experience with Fluentgrid CIS

“Improves our Billing efficiency and overall control over consumer history”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Fluentgrid CIS

Performance of Fluentgrid CIS Across Market Features

Top Fluentgrid CIS Alternatives

Peer Discussions

Fluentgrid CIS Reviews and Ratings

Recommended Gartner Insights

Fluentgrid CIS

About Company

Company Description

Company Details

Reviewer Insights for: Fluentgrid CIS

Performance of Fluentgrid CIS Across Market Features

Top Fluentgrid CIS Alternatives

Fluentgrid CIS Reviews and Ratings

1. Utilities Customer Care & Billings (CC&B)

2. efluid

3. Smartflex CIS

Improving Billing and Collection efficiency

Efficient billing and customer management system.

Cost effective and secure billing system

Improves our Billing efficiency and overall control over consumer history

Fluentgrid delivered on everything promised; we would highly recommend working with them.

4.3

(6 Ratings)

Rating Distribution

Customer Experience

Product Capabilities