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  1. Home
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  3. Fluentgrid CIS
Logo of Fluentgrid CIS

Fluentgrid CIS

byFluentgrid
in Utility Customer Information Systems
4.3

Overview

Product Information on Fluentgrid CIS

Updated 13th October 2025

What is Fluentgrid CIS?

Fluentgrid CIS is a software designed to support utility service providers in managing customer information and related operations. The software offers features for customer data management, billing, payment processing, service requests, and account administration. It enables automation of meter reading, bill generation, and payment tracking, aiming to reduce manual intervention and streamline utility workflows. Fluentgrid CIS facilitates integration with various utility systems and provides reporting functionalities for operational oversight. The software addresses business challenges related to accurate customer data handling, timely billing, improved revenue collection, and efficient customer service management for utilities such as electricity, water, and gas.

Fluentgrid CIS Pricing

Fluentgrid CIS software uses a modular pricing model typically structured around licensing fees and optional subscription plans, which are influenced by user count, deployment size, and selected modules. Additional costs may apply for support, maintenance, customization, and integration based on the requirements of the implementation.

Overall experience with Fluentgrid CIS

General Manager Revenue Assurances
50M - 250M USD, Energy and Utilities
FAVORABLE

“Improves our Billing efficiency and overall control over consumer history”

4.0
Mar 23, 2017
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 7th December 2023

Fluentgrid is a company that specializes in the digital transformation of energy utilities and smart cities. The firm provides robust software products and turnkey solutions that address the commercial, operational, analytical, and administrative needs of energy and water utilities, cities, and communities. These include products such as CIS, MDMS, and the Actilligence platform. Fluentgrid's approach is underpinned by process frameworks compliant with various established standards, which enable the company to deliver sustainable solutions on time. With its products implemented in numerous countries, Fluentgrid influences the lives of individuals globally through its products and services. In addition, Fluentgrid also fosters smart city development through its charitable trust, Ananda Cityzen Trust (ACT). The trust's focus is on creating sustainable and resilient communities that utilize technology to its full potential, ultimately contributing to city dwellers' well-being.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1998
Head office location
Visakhapatnam, India
Number of employees
501 - 1000
Website
http://www.fluentgrid.com

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Peer Discussions

Fluentgrid CIS Reviews and Ratings

4.3

(6 Ratings)

Rating Distribution

5 Star
33%
4 Star
67%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • PIU/OSHEE Director
    50M-1B USD
    Energy and Utilities
    Review Source

    Improving Billing and Collection efficiency

    5.0
    Mar 28, 2018
    Overall IT costs have been brought down with an increased revenue. mPower CIS is user friendly and easy to use.
  • PIU/OSHEE Director
    50M-1B USD
    Energy and Utilities
    Review Source

    Improving Billing and Collection efficiency

    5.0
    Mar 28, 2018
    Overall IT costs have been brought down with an increased revenue. mPower CIS is user friendly and easy to use.
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  • Market Guide for Utility Customer Information Systems
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Performance of Fluentgrid CIS Across Market Features

Fluentgrid CIS Likes & Dislikes

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Promptness and ability to provide quick solutions / resolutions

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Promptness and ability to provide quick solutions / resolutions

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Promptness and ability to provide quick solutions / resolutions

Reviewer Insights for: Fluentgrid CIS