Force Management partners with SaaS and HiTech organizations to transform sales execution by focusing on four areas of sales effectiveness: messaging, execution, planning, and talent. Force Management’s proprietary Command Series programs are customized to each customer’s industry, clientele, and internal structures. Virtual and in-person offerings are built on a blended learning model that includes eLearning, live (instructor-led) training, and content development workshops. Certification programs and curriculum paths are provided alongside live events and daily content updates for large organizations and smaller teams by Force Management’s proprietary Ascender sales acceleration and eLearning platform.
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The planning and design at the executive level was done very well. They took the time to understand our business and how best to apply it. They had a solid program that we followed and we really enjoyed the FM people, especially Reps.
They did a great job project managing us to keep us on track (without feeling rushed), especially as our team had a tight timeline.
The online content is robust and provides a strong foundation for training. The delivered training always exceeds expectations for delivery and making it relevant to our audience. And the set-up on the back-end is intuitive - and if I have questions, I know who to reach out to and that they will be responsive.
I can't say there was anything that we disliked.
Post launch, we have a CSM to work with that is great, and she's given us a lot of resources (like deck templates, forecast meeting guides, and more) that we can use post-launch to drive adoption. I think it would be helpful to build this side of the offering out even more, or pushing our team to have the supporting collateral and pieces in place before go-live to support.
We are a sales organization, yet our people don't want to be told they are in sales. Some of the content therefore falls a little flat when it can't be modified for our audience. However, for the most part the content can be updated so the language we use is incorporated and is well-received, but not all content can be modified for this purpose.