GitLab Reviews & Ratings 2026 | Gartner Peer Insights

Name: GitLab
Rating: 4.4 (1439 reviews)

Overview

Product Information on GitLab

Updated 22nd November 2023

What is GitLab?

GitLab is a comprehensive AI-powered DevSecOps platform for software innovation. Through a single application with a common data store for the entire DevSecOps lifecycle, GitLab enables seamless and efficient agile software delivery from planning to deployment with complete visibility and traceability, helping organizations deliver software faster. With GitLab, customers can: (1) plan & track complex initiatives with multi-level work item hierarchies, (2) visualize progress of initiatives on flexible issue/ epic boards and over time via roadmaps, (3) code, collaborate and track development of a work item, (4) optimize team delivery with DORA and DevSecOps metrics from the Value Stream Dashboard,(5) maximize team collaboration with out of the box functionality for Scaled Agile Framework (SAFe), Large Scale Scrum (LeSS) and Disciplined Agile frameworks.

Overall experience with GitLab

CHIEF INFORMATION OFFICER

<50M USD, Travel and Hospitality

FAVORABLE

“Transitioning to GitLab Ultimate: Positive Experience Amid Some Feature Challenges”

5.0

Sep 29, 2025

This is a really good experience, everything was going well and very fast

IT PROJECT MANAGER

30B + USD, Energy and Utilities

CRITICAL

“GitLab Centralizes Projects but Presents Challenges for Non-Technical Team Members”

3.0

Aug 21, 2025

My experience is mixed because while GitLab effectively centralizes projects, it creates a barrier for non-technical team members. The platform is clearly designed by and for developers.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Application Security Posture Management (ASPM) Tools

About Company

Company Description

GitLab is a comprehensive AI-powered DevSecOps platform for software innovation. As a software delivery platform for development, security, and operations teams, GitLab brings security and compliance to AI-powered workflows throughout the software delivery lifecycle, helping customers deliver secure software faster. GitLab Duo, the company’s suite of AI capabilities, improves team collaboration and reduces the security and compliance risks of AI adoption by bringing the entire software development lifecycle into a single AI-powered application that is privacy-first. With GitLab, customers can visualize their end-to-end value streams, boost developer productivity with out-of-the-box analytics, and secure their software supply chain with SAST, DAST, secret detection, container scanning, and API testing. It enables organizations to increase developer productivity, improve operational efficiency, and accelerate cloud transformations to maximize the overall return on software development.

Company Details

Company type

Public

Year Founded

2014

Head office location

United States

Number of employees

1001 - 5000

Website

https://about.gitlab.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About GitLab

Reviewer Insights for: GitLab

Deciding Factors: GitLab Vs. Market Average

Performance of GitLab Across Market Features

GitLab Likes & Dislikes

We use Gitlab for a long time now but on the free level. Since one month and a half we use the ultimate plan with a great pleasure!

The main benefit is centralizing all project tracking and communication with developers in a single place. This prevents important information from being lost in emails or other tolls.

Ease of deployment and affordable pricing. The software has amazing access control tools and effective workflow management systems. Quick response from the product support services providers. No delays

some of the feature are not evident such as right on different projects, label moving and revnew the new users on the old ones

Its complete lack of intuitiveness for a business or non-technical user. The cluttered interface make it very difficult to use for simple follow-up or feedback tasks.

The product is very stable with no instances of outages.

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Peer Discussions

What Your Peers Are Saying About GitLab

Director of Information Security

Best Practices to create a SBOM with EOS/EOL Timeline to aid vulnerability remediation (currently use GitLab as our pipeline and Nexus repository).

Group Director of Information Security

It's a 5-step process which you will need to correlate for your environment. 1. Integrate dependency scanners (e.g., GitLab's built-in scanner, Trivy, Snyk, OWASP Dependency-Check or your existing Nexus repo) to flag outdated dependencies and use GitLab’s security dashboard to monitor deprecated packages. 2. Set up GitLab CI/CD rules to fail builds if EOL/EOS dependencies are detected and enforce allow/block lists for dependencies using GitLab’s security policies. 3. Configure GitLab to generate reports when a dependency is approaching its EOL and see if you can use GitLab’s webhook integrations to notify security teams via Slack, email, or Jira. 4. Implement dependency auto-updating tools (e.g., Renovate, Dependabot) to replace (identified & manually verified) EOL/EOS components. If no direct upgrade path exists, isolate the outdated component via containerization or sandboxing. 5. Maintain a historical record of all SBOMs and EOL/EOS alerts for compliance audits (ISO 27001, NIST, etc.). Regularly conduct security reviews using GitLab’s security reports.

See Full Discussion

22 Feb 2025465 Views1 Comment

IT Analyst

What has been your experience utilizing GITLAB (not GITHUB) to implement CI/CD for Athena and AWS GLUE, specifically for a process to transfer changes in Athena Views from the development environment to production?

CTO

We have used gitlab CI CD pipelines using terraform for all AWS resources, not athena or glue specifically though.

See Full Discussion

18 May 20231.1k Views1 Comment

GitLab Reviews and Ratings

Showing data for 516 ratings and reviews for Enterprise Agile Planning Tools market. View all 1439 ratings and reviews across markets for a complete picture.

4.4

(516 Ratings)

Rating Distribution

5 Star: 45%
4 Star: 51%
3 Star: 4%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

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CHIEF INFORMATION OFFICER
<50M USD
Travel and Hospitality
Review Source
Transitioning to GitLab Ultimate: Positive Experience Amid Some Feature Challenges
5.0
Sep 29, 2025
This is a really good experience, everything was going well and very fast
PROJECT MANAGEMENT
50M-1B USD
Construction
Review Source
Comprehensive Access Control and Workflow Management Enhance Team Productivity
4.0
Sep 14, 2025
GitLab is a comprehensive, enterprise agile planning software. The product provides is with real-time collaboration tools and customizable dashboards that enhance productivity. Through use of the product we are able to manage the full project life cycle and ensure real-time progress tracking. GitLab is easy to integrate and deploy in different work environments.
Senior Software Engineer
1B-10B USD
Travel and Hospitality
Review Source
GitLab is the best enterprise Agile GIT
5.0
Sep 16, 2025
As a software engineer I use GitLab on daily basis. I build docker images and trigger pre-PROD deployments via its pipelines
IT Associate
50M-1B USD
Services (non-Government)
Review Source
Complete DevOps solution with great CI/CD capabilities and integrations
5.0
Aug 29, 2025
Terrific all-in-one DevOps product for our internal development teams. We use GitLab extensively as our code repository and CI/CD pipeline. It integrates very well with our other tools such as Atlassian Jira to provide an end-to-end experience.
IT Support
<50M USD
IT Services
Review Source
Scalability and Configuration Highlighted as Strengths in Software Development Tool
5.0
Aug 18, 2025
We are using GitLab to develop our software and we are very satisfied with the tool. We also use many build- and testrunner to verify our code and the code reviews are done within our programming departments

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Showing Result 1-5 of 518

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