Overview
Service Information on BT Global WAN Services
What is BT Global WAN Services?
BT Global WAN Services Pricing
Overall experience with BT Global WAN Services
“BT Delivers Strong Global Service But Faces Challenges in Speed and Innovation”
“NaaS Platform Flexibility and Scalability Valued, Delivery Delays Noted”
About Company
Company Description
BT is a Global communications services provider, delivering IT and telecommunication solutions and services to a wide variety of multinational companies to all major verticals. BT solves complex network challenges, delivering positive outcomes across five key areas: digital infrastructure, digital work, security, sustainability, and digital services. The company has a global customer base in public and private sectors, including mobile and fixed broadband users. BT is headquartered in the UK and operates in 180 countries across the world.
Company Details
Do You Manage Peer Insights at BT Group?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About BT Global WAN Services
Reviewer Insights for: BT Global WAN Services
Deciding Factors: BT Global WAN Services Vs. Market Average
Performance of BT Global WAN Services Across Market Features
BT Global WAN Services Likes & Dislikes
BT's global presence: they can provide services in every continent and have partners in almost every country of the world. Which comes in handy for our global outreach. SLAs: BT's service level agreements are strong, easy to activate, and almost 100% met, and this is reassuring for our operations worldwide. Managed service: Their teams are proactive and resourceful, always trying their best to be supportive.
When it is launched NaaS will offer flexibility, scalability and commercial benefits
Global coverage is excellent, SLA is very high and consistent, fast and reliable support helps a lot.
Agility in providing quotes and presenting offers. Delays in deliveries when relying on last-mile suppliers. There is a bit of a delay in the innovation fields such as AI and automation tools.
Time to execute, time to deliver the platform, initial limitation of capabilities
Pricing is still high compared to other providers.
Top BT Global WAN Services Alternatives
Peer Discussions
BT Global WAN Services Reviews and Ratings
- MANAGER OF IT SERVICES1B-10B USDInsurance (except health)Review Source
BT Delivers Strong Global Service But Faces Challenges in Speed and Innovation
BT has been our supplier for the MPLS infrastructure for a long time, and during our SD-WAN migration they have supported us quite well. BT as a company is reliable, trusted, and offers strong SLAs on their services. We are still in the middle of our SD-WAN migration project and we can trust BT to keep providing help and assistance. Above all, we value the account team that's been servicing us from Madrid with a more local approach. They have been able to restore the relationship in a time when this was thought to be impossible. - Director<50M USDIT ServicesReview Source
Global Network Coverage Offers High Reliability and Minimal Downtime for Customers
The global network of BT has coverage in everywhere that our customers are located. This makes it very easy to build solutions for them and it is backed up by very high SLA. We hardly experienced any downtime I believe it is due to the fact that BT has a great resilliency in their global network. - IT Manager1B-10B USDBankingReview Source
BT Team Maintains Solid Performance With Cost Efficiency and Proactive Approach
We are generally satisfied with BT's performance. The team consistently delivered solid results, met expectations, and shown a proactive attitude in addressing challenges. While there may be areas for improvement, overall, their contributions have positively impacted our operations, and I appreciate their efforts. - Sales Manager10B+ USDIT ServicesReview Source
NaaS Platform Flexibility and Scalability Valued, Delivery Delays Noted
Speed of execution and delivery are the primary reason for my scores - Manager of IT Services10B+ USDIT ServicesReview Source
Service Quality and Pricing Stand Out, Some External Delays Noted
BT has been delivering quality services at competitive prices