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Logo of Gong

Gong

byGong
in
4.7
Market Presence: Revenue Action Orchestration, Revenue Data Solutions (Transitioning to GTM Data Applications)

Overview

Product Information on Gong

Updated 13th October 2025

What is Gong?

Gong is a software designed to analyze customer interactions across phone calls, web conferences and emails, providing insights to sales teams and customer-facing organizations. The software uses conversation intelligence technology to capture and process communications, enabling users to track deal progress, assess sales messaging effectiveness and identify key trends in customer engagement. Gong facilitates coaching by highlighting opportunities for improvement and flagging risks in sales pipelines. It integrates with customer relationship management systems and various collaboration platforms to streamline workflow and data accessibility. Businesses use this software to optimize sales strategies, improve team performance and enhance decision-making based on data-driven analysis of past interactions.

Gong Pricing

Gong software uses a subscription-based pricing model that varies according to the number of users and selected features. Pricing typically includes tiered packages that offer access to core conversation analytics and additional functionalities such as integrations with other platforms. Contracts are generally annual, and custom solutions may be available for larger organizations requiring advanced capabilities or more seats.

Overall experience with Gong

SENIOR IMPLEMENTATION MANAGER
30B + USD, Software
FAVORABLE

“Gong offers great benefits but you must find them within the platform”

5.0
Apr 3, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Sales Manager
50M - 250M USD, IT Services
CRITICAL

“A Mixed Experience Between Advanced Analysis and Complexity of Use with Gong”

3.0
Mar 31, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Automated Translation from Italian

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 6th April 2026

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort.

Company Details

Updated 6th April 2026
Year Founded
2015
Head office location
Palo Alto, United States
Website
https://gong.io

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Peer Discussions

Gong Reviews and Ratings

4.7

(34 Ratings)

Rating Distribution

5 Star
76%
4 Star
21%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • SENIOR IMPLEMENTATION MANAGER
    10B+ USD
    Software
    Review Source

    Gong offers great benefits but you must find them within the platform

    5.0
    Apr 3, 2026
    I've used Gong for several years, and the information generated from my calls has helped me easily create follow-up communications and action plans for my clients
  • SENIOR IMPLEMENTATION MANAGER
    10B+ USD
    Software
    Review Source

    Gong offers great benefits but you must find them within the platform

    5.0
    Apr 3, 2026
    I've used Gong for several years, and the information generated from my calls has helped me easily create follow-up communications and action plans for my clients
  • Read All 34 Reviews

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Performance of Gong Across Market Features

Gong Likes & Dislikes

Like

-Ability to view historical call information to prepare for future calls and follow-up communication -Library of team calls to be used for coaching and search for similar client objections to find talk tracks -AI generated follow-up and meeting prep make calls with clients easier

Like

-Ability to view historical call information to prepare for future calls and follow-up communication -Library of team calls to be used for coaching and search for similar client objections to find talk tracks -AI generated follow-up and meeting prep make calls with clients easier

Like

-Ability to view historical call information to prepare for future calls and follow-up communication -Library of team calls to be used for coaching and search for similar client objections to find talk tracks -AI generated follow-up and meeting prep make calls with clients easier

Dislike

What I dislike least is the platform's complexity; you have to invest a lot of time to truly master it. The amount of data generated is excessive, in my opinion. Finally, it significantly impacts daily life when reviewing the material made available.

Automated Translation from Italian
Dislike

What I dislike least is the platform's complexity; you have to invest a lot of time to truly master it. The amount of data generated is excessive, in my opinion. Finally, it significantly impacts daily life when reviewing the material made available.

Automated Translation from Italian
Dislike

What I dislike least is the platform's complexity; you have to invest a lot of time to truly master it. The amount of data generated is excessive, in my opinion. Finally, it significantly impacts daily life when reviewing the material made available.

Automated Translation from Italian
Reviewer Insights for: Gong