Overview
Service Information on GTT Global WAN Services
What is GTT Global WAN Services?
GTT Global WAN Services Pricing
Overall experience with GTT Global WAN Services
“Enterprise Technology Delivers Measurable Impact While Maintaining Transparency and Trust”
“Reliable global wan with excellent uptime, but at a premium price.”
About Company
Company Description
GTT is a global organization specializing in the provision of managed network and security services. The company primarily addresses business challenges by designing and delivering advanced cloud, networking, and security technology solutions. GTT's services include SD-WAN, security, Internet, voice, and many alternative connectivity options. The establishment also offers a suite of professional services and possesses strong support teams positioned in local markets worldwide. GTT's services are primarily supported by its Tier 1 IP backbone, regarded as one of the top-ranked globally. This infrastructure extends to over 260 cities spanning six continents. GTT strives towards maintaining a customer-first approach in their service delivery and emphasizes operational excellence and continuous development in their business operations.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About GTT Global WAN Services
Reviewer Insights for: GTT Global WAN Services
Deciding Factors: GTT Global WAN Services Vs. Market Average
Performance of GTT Global WAN Services Across Market Features
GTT Global WAN Services Likes & Dislikes
1. Seamless Global Reach, Local Performance:- GTT's carrier-neutral, software-defined global backbone offers enterprise-level connectivity to any location, ensuring consistent low latency, high uptime, and no regional restrictions. Our global team functions as one unified network, regardless of their location 2. Rock solid reliability _ proactive support:- No excuses, no downtime. GTT doesn't just resolve issues, they prevent them. Their 24/7 expert team monitors, optimizes, and responds before you even notice a transformed WAN management from a challenge into a silent advantage 3. True Partnership, Not just a Vendor:- They listen, adapt and align with our business goals. whether scaling bandwidth, securing data, or optimizing costs a GTT acts like an extension of our IT team, delivering strategic value well beyond the SLA
Reliable global connectivity with strong uptime performance. Flexible bandwidth options that scale with our needs. Knowledgeable account management team that understands enterprise requirements.
1)latency in certain regions 2)support resolution times 3) limited real time monitoring
1. Even Quicker Onboarding:- Love the speed. just wish we could unlock it even faster with a few more guided setup tools. 2. More self-service analytics:- Already great visibility -- adding a few more real-time dashboards would make it perfect 3. Faster feature rollouts:- We're always excited for what's next --can't wait to get our hands on new capabilities.
Premium pricing compared to similar global WAN providers. Support escalations can be slow for complex issues. Limited self-service tools for real-time performance monitoring and configuration changes.
Slow incident resolution latency in certain regions customer portal limitations
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Peer Discussions
GTT Global WAN Services Reviews and Ratings
- Engineer<50M USDIT ServicesReview Source
Enterprise Technology Delivers Measurable Impact While Maintaining Transparency and Trust
1. Flawless Global Connectivity:- Rock-solid, high-performance WAN with seamless coverage across continents -- zero downtime, ultra-low latency, and enterprise grade reliability that keeps our global operations running like clockwork 2. Proactive & expert support:- 24/7 world-class support team that doesn't just react -- they anticipate. Fast response times, deep technical knowledge, and a true partnership approach that makes us feel valued and secure 3. customer-first culture:- Transparency, trust and tailored solutions. GTT treats us like a strategic partner -- not just a client -- they listen, adapt, and go the extra mile to ensure our success. 4. Innovation that delivers real ROI:- Cutting-edge technology with measurable business impact, from SLA excellence to intelligent network management, GTT doesn't just meet expectations -- they raise the bar - Engineer50M-1B USDIT ServicesReview Source
Single Provider Integration Brings Flexibility Amidst APAC Latency and Support Delays
My Experience with GTT global WAN services has been positive, but with some areas of improvement, The Global reach and backbone network quality are impressive- connectivity between our offices across regions has been generally reliable and consistent. The ability to integrate MPLS, DIA, SD-WAN under a single service provider gives us flexibility and gives us flexibility and simplifies management. That said there have been occasional latency issues during peak times, especially for routes in APAC, while support is impressive, the resolution process sometimes takes longer than expected time. - Senior System Administrator50M-1B USDServices (non-Government)Review Source
Reliable global wan with excellent uptime, but at a premium price.
GTT's global WAN services have delivered consistent connectivity across our global locations, with strong network uptime and dependable SLAs. The onboarding process is well structured and their account team is responsive.That said, troubleshooting can sometimes take longer than expected due to multi-tier escalation, and pricing is on the higher end of the market. - ENGINEER<50M USDMediaReview Source
Centralised Management and Network Reliability Highlighted Amidst Operational Challenges
GTT offers reliable global WAN services with strong SDWAN capabilities and great support. Their network performance is solid but billing and support delays matters as well. GTT suits need for robust connectivity and management platform. - IT SECURITY & RISK MANAGEMENT ASSOCIATE1B-10B USDSoftwareReview Source
Latency and Bandwidth Meet Service Levels
Latency and bandwidth generally meet the SAL's in almost all regions. The performance is really great.