Overview
Service Information on GTT Global WAN Services
Updated 13th October 2025
What is GTT Global WAN Services?
GTT Global WAN Services Pricing
Overall experience with GTT Global WAN Services
IT Manager
1B - 3B USD, Consumer GoodsFAVORABLE
“Consistent Service Stability and Personalized Support Highlighted in GTT Experience”
Overall, our experience with GTT as our SD-WAN provider has been very positive. The service is stable and reliable, with consistent performance across our locations. What stands out in particular is the quality of the support - GTT provides highly responsive, knowledgeable, and personalized assistance, creating a strong partnership rather than just a supplier relationship. We appreciate their proactive approach and commitment to ensure smooth operations. Overall, GTT has proven to be a dependable provider for our global network needs.
Senior System Administrator
50M - 250M USD, Services (non-Government)CRITICAL
“Reliable global wan with excellent uptime, but at a premium price.”
GTT's global WAN services have delivered consistent connectivity across our global locations, with strong network uptime and dependable SLAs. The onboarding process is well structured and their account team is responsive.That said, troubleshooting can sometimes take longer than expected due to multi-tier escalation, and pricing is on the higher end of the market.
About Company
Company Description
GTT is a global organization specializing in the provision of managed network and security services. The company primarily addresses business challenges by designing and delivering advanced cloud, networking, and security technology solutions. GTT's services include SD-WAN, security, Internet, voice, and many alternative connectivity options. The establishment also offers a suite of professional services and possesses strong support teams positioned in local markets worldwide. GTT's services are primarily supported by its Tier 1 IP backbone, regarded as one of the top-ranked globally. This infrastructure extends to over 260 cities spanning six continents. GTT strives towards maintaining a customer-first approach in their service delivery and emphasizes operational excellence and continuous development in their business operations.
Company Details
Year Founded
2006
Head office location
Arlington, United States
Number of employees
1001 - 5000
Website
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GTT Global WAN Services Reviews and Ratings
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- IT Manager1B-10B USDConsumer GoodsReview Source
Consistent Service Stability and Personalized Support Highlighted in GTT Experience
Overall, our experience with GTT as our SD-WAN provider has been very positive. The service is stable and reliable, with consistent performance across our locations. What stands out in particular is the quality of the support - GTT provides highly responsive, knowledgeable, and personalized assistance, creating a strong partnership rather than just a supplier relationship. We appreciate their proactive approach and commitment to ensure smooth operations. Overall, GTT has proven to be a dependable provider for our global network needs. - Director of IT10B+ USDServices (non-Government)Review Source
What it means to have a vendor that truly partners with you and knows your business
GTT is a value-added partner that we have worked with for many years. Their team is highly engaged and they work closely with us to find the right solutions to fit our various business needs and demands. Their portal is easy to navigate and useful. They are easy to work with, and they provide us with a dedicated team in the USA. - Director of IT10B+ USDFinance (non-banking)Review Source
Global Delivery and Reliable Post-Implementation Support.
GTT is easy to negotiate with and flexible in commercial discussions, so we get agreements done quickly and without unnecessary friction. They move fast to design and delivery solutions for SD WAN, Internet, and WAN services that meet our specific needs, minimizing lead time and operational disruption. Their extensive global network provides strong, reliable coverage across regions, giving us consistent performance and ongoing support wherever we operate. In summary: fast to contract, quick to deliver, reliable on ongoing support, and excellent global coverage. - Director of IT1B-10B USDManufacturingReview Source
Reliable and stable internet services
We have not been without issues and challenges, but overall the projects and the services have performed pretty much as promised. We haven't seen large unexpected problems, which is a really good thing. - Group Product Manager1B-10B USDManufacturingReview Source
Flexible delivery and expert support offset by slow to average delivery times, billing needs improvement.
GTT is delivering an average to great service, with exceptional WEB portal that allows us to manage our services effectively.
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