Name: Guidewire BillingCenter
Rating: 4.9 (11 reviews)

Overview

Product Information on Guidewire BillingCenter

Updated 13th October 2025

What is Guidewire BillingCenter?

Guidewire BillingCenter is a software designed to manage and automate billing processes for property and casualty insurance organizations. The software facilitates billing operations including invoicing, payments, collections, commissions, and disbursements. It provides support for various billing methods such as direct, agency, and list billing. The software includes configuration tools for adapting billing rules, workflows, and business processes to meet regulatory and organizational requirements. Guidewire BillingCenter aims to improve operational efficiency, accuracy, and customer service by enabling real-time financial transactions, integration with policy and claims systems, and offering detailed reporting and analytics capabilities.

Overall experience with Guidewire BillingCenter

UNDERWRITER

<50M USD, Insurance (except health)

FAVORABLE

“Ease Of Use And Accurate Information Highlighted As Key Product Strengths”

5.0

Nov 3, 2025

Easy and clear to navigate, different options to view payments and payment plans in vairous formats.

Director

50M - 250M USD, Insurance (except health)

CRITICAL

“Billing center as a part of Guidewire implementation - European customer”

3.0

Mar 30, 2021

Evaluation done from European customer point of view. Most question are for platform of North America

About Company

Company Description

Guidewire operates as a platform favored by Property and Casualty insurers to stimulate growth, digital engagement, and innovation. The company integrates core, machine learning, analytics, and digital technology to provide its platform services via the cloud. It is utilized by over 500 insurance firms across 38 nations, accommodating fresh ventures to the heaviest and intricate insurance companies globally. Guidewire also offers reliable support for successful project execution, backed by an extensive Research and Development team along with a vast partner ecosystem extending across the industry. Furthermore, it owns a marketplace featuring numerous applications designed to enhance integration, customization, and innovation.

Company Details

Company type

Public

Year Founded

2001

Head office location

San Mateo, United States

Number of employees

1001 - 5000

Website

http://www.guidewire.com

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Reviewer Insights for: Guidewire BillingCenter

Guidewire BillingCenter Likes & Dislikes

Easy to use Clear and concise User Friendly

When using all centers they logically work together growing number of European customers are using the billing center

Capable software and honest, competent services.

The invoices can be confusing The system can go down across the company

A lot of customizing is need for European market Billing center is not the most mature part of Guidewire Not many experts yet on billing center

Upgrade costs because of custom scripting vs rules engine.

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Guidewire BillingCenter Reviews and Ratings

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UNDERWRITER
<50M USD
Insurance (except health)
Review Source
Ease Of Use And Accurate Information Highlighted As Key Product Strengths
5.0
Nov 3, 2025
Easy and clear to navigate, different options to view payments and payment plans in vairous formats.
Director
50M-1B USD
Insurance (except health)
Review Source
Billing center as a part of Guidewire implementation - European customer
3.0
Mar 30, 2021
Evaluation done from European customer point of view. Most question are for platform of North America
Vice President
10B+ USD
Insurance (except health)
Review Source
Very flexible insurance suite that can support divers lines of business
5.0
Apr 19, 2019
Best: ability to support any P&C insurance product and any processes: Worst: flexibility leads to high costs to upgrade
CIO
50M-1B USD
Insurance (except health)
Review Source
Great experience with Guidewire Professional Services as systems integrator.
5.0
Jan 25, 2019
Guidewire Billing Center has been a rock solid product. It meets all of our needs and is easy to maintain.
Senior Assistant Vice President
Gov't/PS/Ed
Insurance (except health)
Review Source
Walk the walk
4.0
Jun 11, 2018
Guidewire tends to follow through on their promises and are very customer success focus. They have had some recent issues where talent on our programs has not been to traditional levels but I know they are working to address that. Their open and candid manner is greatly appreciated and they are a extremely valued partner.

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