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Overview

Product Information on Guru

Updated 25th March 2026

What is Guru?

Guru is an AI knowledge platform that serves as the AI Source of Truth for enterprises. It connects information from systems such as Slack, Microsoft Teams, Google Workspace, Salesforce, and other enterprise applications into a single, governed, permission-aware knowledge layer. Guru delivers cited AI answers, chat, and research directly within existing workflows, enabling employees and AI assistants to access verified knowledge securely and efficiently. The platform applies verification workflows, usage-based signals, and centralized governance to continuously improve knowledge accuracy over time. By structuring and governing knowledge across systems, Guru reduces duplication and manual maintenance, strengthens information governance, and enables trusted, explainable AI across the organization. Updates and corrections propagate across workflows and connected AI tools, ensuring consistent and reliable answers at scale.

Guru Pricing

Guru offers flexible, seat-based pricing designed to scale with your organization. Plans start at $25 per seat per month (billed annually) and include AI Knowledge Agents, verified AI search, chat, and research, with built-in AI usage limits. Enterprise plans offer custom pricing for larger teams, with advanced governance, security, and dedicated support.

Overall experience with Guru

CATEGORY MANAGER IT
10B - 30B USD, Software
FAVORABLE

“AI Functionality Improved Yet Pricing Model Limits Large-Scale Deployment Feasibility”

4.0
Oct 6, 2025
The product is good and the AI part has improved from 2 years ago. Still, difficult to scale for big deployments.
There are no reviews in this category.
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Key Insights

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Logo of Guru

Guru

byGuru
in
4.5
Market Presence: Knowledge Management (KM) Software, Enterprise Search Engines

About Company

Company Description

Updated 11th April 2025

Guru connects your team to the knowledge they need to stay aligned and productive. Guru helps teams find, document, and share information. Share important updates, document critical info, and instantly find what you need without leaving your workflow. End repeat questions once and for all.

Company Details

Updated 11th April 2025
Company type
Private
Year Founded
2013
Head office location
Philadelphia, United States
Website
https://www.getguru.com

Do You Manage Peer Insights at Guru?

Access Vendor Portal to update and manage your profile.

Guru Likes & Dislikes

Like

It works well and is easy to use. Support for multiple languages

Like

Quick access to answers directly in tools like Slack and Chrome. Easy to create and share cards with teammates. Verification feature that helps keep information secure.

Like

Ease of use: It has a super simple UI which helps to organize your notes and move quickly when searching for information.

Dislike

The current commercial model is not scalable in the long term. Increasing the number of seats beyond 3000 seats becomes too expensive.

Dislike

Content can get outdated if not regularly maintained. Search sometimes surfaces too many results making it harder to find the right card. Lmited formatting options in cards compared to other knowledge tools.

Dislike

It would be interesting to have some AI integrated with this platform to have a knowledge base which integrates general knowledge plus information added by the user in specific scenarios and instead of searching for it, AI can provide from the logs and interact with the user.

Top Guru Alternatives

Guru Reviews and Ratings

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  • CATEGORY MANAGER IT
    10B+ USD
    Software
    Review Source

    AI Functionality Improved Yet Pricing Model Limits Large-Scale Deployment Feasibility

    4.0
    Oct 6, 2025
    The product is good and the AI part has improved from 2 years ago. Still, difficult to scale for big deployments.
  • IT ANALYST I
    <50M USD
    Services (non-Government)
    Review Source

    Instant Knowledge Sharing Through Slack And Chrome With Some Search Limitations

    5.0
    Sep 17, 2025
    It makes it easy to find and share information across the entire team. The browser extension and Slack integration keep knowledge accesible without breaking workflow. It's helpful for knowledge management.
  • MANAGER, PROJECT MANAGEMENT
    50M-1B USD
    Manufacturing
    Review Source

    Efficient Knowledge Compilation With Guru, Yet AI-Driven Features Are Missing

    5.0
    Sep 19, 2025
    Guru is a must-have tool if you want to compile knowledge from your day to day troubleshooting.
  • Recruiter Coordinator.
    <50M USD
    Travel and Hospitality
    Review Source

    All Processes and Knowledge Base Accessed Easily With Helpful Chrome Extension

    5.0
    Sep 16, 2025
    It's great to have it as a database in which we have all our processes, knowledge base, etc. It has helped our new employees to review the processes and also, to keep track of their usage.
  • Product Manager
    50M-1B USD
    Insurance (except health)
    Review Source

    Straightforward Import and Slack Integration Simplify Everyday Adoption and Accessibility

    4.0
    Sep 15, 2025
    It was easy to import our existing answer base into Guru, which meant we could be up and running quickly.
Showing Result 1-5 of 13

Showing data for 13 ratings and reviews for Enterprise Search Engines market. View all 152 ratings and reviews across markets for a complete picture.

4.5

(13 Ratings)

Rating Distribution

5 Star
46%
4 Star
54%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.5

Service & Support

4.6

Product Capabilities

4.5

Reviewer Insights for: Guru
Logo of Microsoft Search
1. Microsoft Search
4.4
(178 Ratings)
Logo of Elastic Search
2. Elastic Search
4.5
(141 Ratings)
Logo of Glean
3. Glean
4.4
(58 Ratings)
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User Sentiment About Guru