• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on HaloPSA

Updated 13th October 2025

What is HaloPSA?

HaloPSA is a software designed to support managed service providers and IT teams with service management, project management, and business process automation functions. The software offers tools for ticketing, customer relationship management, asset management, time tracking, and billing. It facilitates the management of client requests, incidents, and service delivery through centralized dashboards and customizable workflows. The software supports integration with various popular platforms to consolidate business operations, improving efficiency in handling service agreements, reporting, invoicing, and resource planning. HaloPSA addresses business requirements for organizing IT service processes and streamlining operational tasks for technology service providers.

HaloPSA Pricing

HaloPSA is a software offering tiered subscription plans based on the number of users and required features, with options for monthly or annual billing. The software provides different levels of functionality at varying price points, typically including core modules and add-ons, and pricing may adjust based on organization size or selected capabilities.

Overall experience with HaloPSA

Chief Executive Officer
<50M USD, IT Services
FAVORABLE

“Product Enables Fast Setup but Requires Advanced HTML Editing Knowledge”

4.0
Jan 20, 2026
Out of the Box and ready to run with good integrations for a veriaty of third party platforms including N-able and Xero
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Professional Services Automation Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. HaloPSA
Logo of HaloPSA

HaloPSA

byHalo
in Professional Services Automation Platforms
4.5

About Company

Company Description

Updated 3rd March 2025

Halo is a software company specializing in the development of service management software, which is adaptable for onsite or cloud-based installations. The company's products, incorporating ITIL best practices, offer a comprehensive tool for diverse departmental needs in organizations around the world. Founded two decades back, the trust gained by Halo in over 40 countries signifies its expertise and robustness. The company's offerings facilitate scalability of IT support in organizations.

Company Details

Updated 3rd March 2025
Company type
Private
Year Founded
1994
Head office location
Stowmarket, United Kingdom
Number of employees
51 - 200
Website
https://usehalo.com/

Do You Manage Peer Insights at Halo?

Access Vendor Portal to update and manage your profile.

HaloPSA Likes & Dislikes

Like

Quick to get up and running, enabling the business to move fast.

Like

The product is quick and easy to use with loads of features.

Dislike

Extensive HTML editing knowlage needed

Dislike

The product is fast, however it can slow down when lots of operations are happening at once e.g. API integrations during the day regularly polling for data. To overcome this, use less regular intervals and overnight.

Top HaloPSA Alternatives

HaloPSA Reviews and Ratings

4.5

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.0

Integration & Deployment

4.5

Service & Support

3.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Chief Executive Officer
    <50M USD
    IT Services
    Review Source

    Product Enables Fast Setup but Requires Advanced HTML Editing Knowledge

    4.0
    Jan 20, 2026
    Out of the Box and ready to run with good integrations for a veriaty of third party platforms including N-able and Xero
  • NETWORK ENGINEER
    <50M USD
    IT Services
    Review Source

    Product Delivers Fast Performance

    5.0
    Aug 14, 2025
    Having used the product it works really well, no real issues to report. Quick and responsive
Showing Result 1-2 of 2
Reviewer Insights for: HaloPSA
Logo of Rocketlane
1. Rocketlane
4.3
(15 Ratings)
Logo of Wrike
2. Wrike
4.6
(13 Ratings)
Logo of ConnectWise PSA
3. ConnectWise PSA
4.6
(5 Ratings)
View All Alternatives