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  3. HaloPSA
Logo of HaloPSA

HaloPSA

byHalo
in Professional Services Automation Platforms
4.5

Overview

Product Information on HaloPSA

Updated 13th October 2025

What is HaloPSA?

HaloPSA is a software designed to support managed service providers and IT teams with service management, project management, and business process automation functions. The software offers tools for ticketing, customer relationship management, asset management, time tracking, and billing. It facilitates the management of client requests, incidents, and service delivery through centralized dashboards and customizable workflows. The software supports integration with various popular platforms to consolidate business operations, improving efficiency in handling service agreements, reporting, invoicing, and resource planning. HaloPSA addresses business requirements for organizing IT service processes and streamlining operational tasks for technology service providers.

HaloPSA Pricing

HaloPSA is a software offering tiered subscription plans based on the number of users and required features, with options for monthly or annual billing. The software provides different levels of functionality at varying price points, typically including core modules and add-ons, and pricing may adjust based on organization size or selected capabilities.

Overall experience with HaloPSA

IT Manager
<50M USD, IT Services
FAVORABLE

“Modern PSA experience with overwhelming configuration during initial setup”

5.0
Jul 19, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 3rd March 2025

Halo is a software company specializing in the development of service management software, which is adaptable for onsite or cloud-based installations. The company's products, incorporating ITIL best practices, offer a comprehensive tool for diverse departmental needs in organizations around the world. Founded two decades back, the trust gained by Halo in over 40 countries signifies its expertise and robustness. The company's offerings facilitate scalability of IT support in organizations.

Company Details

Updated 3rd March 2025
Company type
Private
Year Founded
1994
Head office location
Stowmarket, United Kingdom
Number of employees
51 - 200
Website
https://usehalo.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

HaloPSA Reviews and Ratings

4.5

(4 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT Manager
    <50M USD
    IT Services
    Review Source

    Modern PSA experience with overwhelming configuration during initial setup

    5.0
    Jul 19, 2026
    Halo PSA is the true definition of a modern PSA compared to offerings from their competitors.
  • IT Manager
    <50M USD
    IT Services
    Review Source

    Modern PSA experience with overwhelming configuration during initial setup

    5.0
    Jul 19, 2026
    Halo PSA is the true definition of a modern PSA compared to offerings from their competitors.
  • Read All 4 Reviews

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Reviewer Insights for: HaloPSA
Performance of HaloPSA Across Market Features

HaloPSA Likes & Dislikes

Like

I love how customisable Halo PSA and how it integrates with so many other products and platforms.

Like

I love how customisable Halo PSA and how it integrates with so many other products and platforms.

Like

I love how customisable Halo PSA and how it integrates with so many other products and platforms.