Overview
Service Information on HCLTech Data Center Outsourcing Services
Updated 13th October 2025
What is HCLTech Data Center Outsourcing Services?
HCLTech Data Center Outsourcing Services Pricing
Overall experience with HCLTech Data Center Outsourcing Services
IT Associate
1B - 3B USD, Travel and HospitalityFAVORABLE
“Consistent Data Center Management With Structured Processes and Responsive Support Teams”
My experience with HCL Tech Data center outsourcing service has been reliable and consistent, they handle routine operations like monitoring, incident management and infrastructure support efficiently with structured processes that help maintain stability and reduce risks. The support team is responsive and collaborative, especially during critical situations and operations metrics are reasonably good as well.
Project Manager
<50M USD, IT ServicesCRITICAL
“Delivery Team Offers Flexibility, But Communication and Planning Remain Challenging”
HCL is a highly flexible partner providing Midrange Services within our IT environment. Changes to the service are easily discussed and adopted by the team. The changes in the teams set-up then, need reflection in contract as well, which then was not always too easy, as the Legal team, nor any other support team such as HR or Finance from HCL are as flexible as the delivery team.
The team itself works self-dependently and according to the standard-operating-procedures. The only reason why not being able to provide a 5-star rating is, because they unfortunately do tend to not think out of the box, or communication between the teams sitting in 1 room together is not happening.
About Company
Company Description
HCLTech (formerly Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.
Company Details
Company type
Public
Year Founded
1976
Head office location
Noida, Uttar Pradesh, HCL Corporation Pvt. Ltd. Corporate Towers, HCL Technology Hub, Plot No 3A, Sector 126, India
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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- IT Associate1B-10B USDTravel and HospitalityReview Source
Consistent Data Center Management With Structured Processes and Responsive Support Teams
My experience with HCL Tech Data center outsourcing service has been reliable and consistent, they handle routine operations like monitoring, incident management and infrastructure support efficiently with structured processes that help maintain stability and reduce risks. The support team is responsive and collaborative, especially during critical situations and operations metrics are reasonably good as well. - VP, IT1B-10B USDServices (non-Government)Review Source
Great customer focus to achieve service excelence
HCL is our partner for a number of years, and what I appreciate is the flexibility on services and the customer focus. I said partner and not vendor becausec HCL will do all needed to ensure we get the level of service we need to conduct our business corectly. HCL manage our I&O services including infrastructure and helpdesk, and they listen to our needs, continuosly review quality and improve based on findings. Managed services provided covers backup and recovery, server management, cloud and many others. - VP, IT10B+ USDBankingReview Source
Strong execution and stakeholder engagement with occasional resource shortage challenges
Overall, we had a positive experience. The team demonstrated very good execution and administration capabilities, maintained timely delivery, and engaged effectively with stakeholders to understand business needs. One area for improvement would be taking more self-driven initiative to help validate client needs and proactively assess the environment for potential improvements that could lead to modernization initiative - DC OPERATIONS LEAD50M-1B USDRetailReview Source
Professional Staff and Growth Focus with team member experience retention Issues
I've found HCL to be a dedicated, hard working team with the drive to not only support but proactively bring innovation to support and grow our business - Group Product Manager10B+ USDHealthcare and BiotechReview Source
Consistently reliable infrastructure services with proactive, responsive and forward thinking leadership
HCLTech is our go to vendor for infra services and been dependable vendor for more than decade with excellent service all the while.
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