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Service Information on HCLTech Public Cloud IT Transformation Services
What is HCLTech Public Cloud IT Transformation Services?
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Overall experience with HCLTech Public Cloud IT Transformation Services
“Great Digital, AI and delivery journey with HCLTech from the past 9 years of collaboration”
“Recurring Issues Indicate Knowledge Gaps within the Team”
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Company Description
HCLTech (formerly Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.
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HCLTech Public Cloud IT Transformation Services Likes & Dislikes
Teams are professional and capable of handling all the complexities during the digital transition and transformation of the landscape. We were operating in a legacy data center before we migrated to AWS. HCL Teams properly analyzed each application and defined the Cloud strategy. Considering lot of complexities in the migration, HCL teams successfully migrated all the worklods from the legacy data centre to AWS. HCL teams also helped to stabilise and further modernize the landscape. Post migrating to AWS Cloud, HCLTech team helped to choose the strategy for each application, based on the association with HCL teams, we have moved some applications to SaaS and some applications we have hosted server less which helped us to drastically reduce the tech debt and operate on the latest stack. HCLTech team has very good proprietary tools like iONA for AI and is always proactive in suggesting ways to solve problems and persistently working on fixing the issues and stabilizing the landscape and also innovating with new tools.
Experience in understanding of our process is quite good because of senior resources.
The standard of capability and skills that HCL has provided has helped increase the productivity of our existing in-house teams. Knowledge is shared freely within the teams, aiding the growth of capability for both parties. The standard of technical knowledge and experience from HCL has been outstanding with an excellent work ethic ensuring quality products are built to a high standard and rigorously tested prior to delivery into a production environment. The flexibility to grow or shrink the team at regular review stages depending on workloads and backlogs also benefits our agile ways of working. Being able to balance onshore / offshore resourcing also helps manage costs. HCL provides quality resources onshore or offshore depending on the specific requirements at a given time.
Can't think of any dislikes in the service off the top of my mind, it's always been excellent to be associated with HCLTech. We have recently signed another 7 years contract with HCL.
Team should keep learning things and should not rely on any person for any kind of issues or escalations. There is also a lot of scope in automating the things where the team has not shown up in getting a resource for the same.
From my experience, there are no dislikes. Even if a supplied resource may not quite meet the intended requirements, HCL is quick to act in the best interests of the customer and make any necessary changes.
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HCLTech Public Cloud IT Transformation Services Reviews and Ratings
- IT Manager1B-10B USDEnergy and UtilitiesReview Source
Great Digital, AI and delivery journey with HCLTech from the past 9 years of collaboration
We have chosen to do the complete digital transformation for our company. HCL effectively handled the Cloud Migration and also modernized the complete tech estate. HCL also supports and provides value adds through Application support. When HCL teams took up the account, they deployed all the capable teams across multiple domains in SAP and Non-SAP. They have also deployed specific teams who have both functional knowledge and also relevant technical knowledge. This helped us massively as they got the requirements from day 1 and started working on the digital transformation as soon as teams are deployed. HCLTech team effectively worked with us to transform the delivery and support with various delivery mechanisms and DevSecOps and thus delivering the value quickly to business teams. HCLTech team ensured that heightened monitoring is in place using the appropriate monitoring tools. HCLTech team brought in the AI capabilities using their proprietary tools like iONA and also strengthened the CyberSecurity practices within our account. HCL not only played technical role in delivery, teams helped to achieve our business goals related to RIIO2 and also helped in shaping the plan for RIIO3. - IT Manager1B-10B USDEnergy and UtilitiesReview Source
Flexible Resourcing and Skill Provision Improve Productivity in Software Application Teams
HCL has provided excellent capabilities and resources into our in-house application development structure for a range of software application disciplines and software languages. The resources provided have worked well together with each other and with existing company employees forming strong and coherent teams. - DATA OPERATIONS MANAGER50M-1B USDTravel and HospitalityReview Source
Reliability And Technical Support Stand Out, But Innovation And Initiative Could Improve
The team continues to be incredibly reliable and determined to get work done. There has been a good harmony to the team this year and each member has a particularly strong area that they focus on. 2025 has been incredibly busy with a number of different projects running simultaneously and the team have shown great adaptability in challenging times. - MANAGER OF IT SERVICES1B-10B USDManufacturingReview Source
HCL Service Performance on Salesforce and Managed Applications Highlights Key Challenges
HCL has been providing good service to our company in the Salesforce and its managed services/application. They are currently supporting us on Servicemax, an FSM app from PTC and eQMS from CQ. - SYSTEM ENGINEERGov't/PS/EdEducationReview Source
HCL Tech's Cloud IT Services Highlight Automation and Strategic Migration Approach
HCL Tech Public Cloud IT Transformation Services Focus on strategic and automated approach to help businesses migrate to and modernize in the cloud The services include cloud consulting, migration and modernization supported by AI powered tools for app assessment and automation.