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Overview

Product Information on Hexnode UEM

Updated 13th October 2025

What is Hexnode UEM?

Hexnode UEM is a unified endpoint management software that enables organizations to manage and secure a wide range of devices including smartphones, tablets, laptops, and desktops across multiple operating systems. The software provides centralized device monitoring, configuration, application management, security policy enforcement, and compliance tracking. It supports remote device provisioning, content management, and automated workflows to streamline IT operations. Hexnode UEM addresses business challenges related to device scalability, data protection, regulatory compliance, and operational efficiency by offering tools for comprehensive device lifecycle management, ensuring consistent security controls and reducing administrative overhead for enterprises.

Hexnode UEM Pricing

Hexnode UEM software uses a subscription-based pricing model with multiple plans based on features and number of devices managed The software offers different tiers such as Express, Pro, Enterprise and Ultimate, each providing varying capabilities and device management options Pricing is typically calculated per device per month with discounts available for longer-term subscriptions or higher device volumes

Overall experience with Hexnode UEM

Operations Associate
50M - 250M USD, Finance (non-banking)
FAVORABLE

“The ONLY MDM I've found that allow the admin to force Bitlocker encryption and escorting the key to the portal”

4.0
Feb 9, 2026
Hexnode UEM Review for Windows Endpoints Hexnode UEM has become our primary MDM for Windows endpoints, delivering strong value in a security‑driven environment. We leverage it to automate deployment of critical tools, enforce configuration baselines, and manage a mixed fleet of test and production machines. Once properly configured, policy enforcement and scripting are highly reliable. We successfully built a fully automated deployment of our DNS filtering agent across all Windows architectures (x86/AMD64/ARM64), providing a seamless user experience without triggering any UAC prompts. Support has been responsive and technically proficient, often engaging in live sessions and coordinating with backend teams when complex issues arise. There are some challenges: we’ve encountered edge‑case issues related to APIs, auditing, and portal responsiveness. These required multi‑step investigations with support to resolve. Overall, Hexnode UEM has proven to be a capable and flexible solution for Windows endpoints, offering a strong balance of features, automation, and cost‑effectiveness for our use case.
IT Manager
<50M USD, Software
CRITICAL

“Slow start but let's see how we progress. Potential is promising.”

3.0
May 28, 2025
Support is sub-par. Calls is more beneficial but I feel like it is taking on a lot so a lot of knowledge is required. When I first approched there was a lot of "big things are coming so sign up now approach"

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Hexnode UEM

byMitsogo (Hexnode)
in Endpoint Management Tools
4.6

About Company

Company Description

Updated 7th December 2023

Hexnode UEM is a business focusing on endpoint management solutions. The company offers a variety of features which aid in the securing, managing, and remote monitoring of devices within business enterprises. The solutions provided by Hexnode are continually updated to keep pace with new technologies and trends in the industry. The company caters to businesses of all scales, from smaller start-ups to large established corporations. The wide range of Hexnode's services has found application and appreciation from its consumers globally over time.

Company Details

Updated 1st January 2026
Company type
Private
Year Founded
2013
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://www.hexnode.com/

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User Sentiment About Hexnode UEM
Reviewer Insights for: Hexnode UEM
Deciding Factors: Hexnode UEM Vs. Market Average
Performance of Hexnode UEM Across Market Features

Hexnode UEM Likes & Dislikes

Like

Hexnode Review: Windows Automation and Policy Management Windows Automation and Scripting Flexibility Hexnode allows us to push scripts and software efficiently to Windows endpoints. We developed a productionready deployment flow for our DNS filtering agent that functions seamlessly across all CPU architectures and launches automatically without triggering UAC prompts. Granular Policy Control The policy model, once understood, offers significant flexibility. With its combination of targets, exclusions, and block/allow logic, we can implement complex scenarios such as perapplication allow/block lists and precise policy exclusions for certain devices or users. Support and Technical Engagement For complex issuesincluding API behaviours, security notifications, and portal functionalityHexnodes support team has demonstrated a strong willingness to engage deeply. They have escalated cases to engineering, upgraded our tenant to newer builds, and scheduled dedicated technical sessions, avoiding superficial responses. Overall, Hexnode provides robust automation, flexible policy management, and a responsive support experience for managing Windows environments.

Like

It does all-in-one

Like

Intuitive and fairly easy to set up for admins

Dislike

Issues Encountered with Platform Usage Inconsistent Behaviour on Edge Cases Certain features did not operate as documented until backend changes or a portal upgrade were applied. Example: asset_tag and other fields were missing from the device details API despite being visible in the UI; the issue was only resolved after updating the portal build. Complexity in Troubleshooting Block/Allow Lists Blocklisting specific Windows applications, including certain browsers and Store apps, required multiple attempts. Manual log collection and precise handling of publisher names and app types were necessary before the blocklists worked as intended. Security and Audit Challenges An incident occurred where an API token appeared to be generated without user interaction. Investigating this required correlating Hexnode logs, UTCbased timestamps, and email notifications. Questions remained regarding notification coverage and portal responsiveness during the event.

Dislike

Lacking some features. Used to using mac's. Now this is our primary driver for windows

Dislike

Very slow UI sometimes. Some weird quirks that don't make sense (e.g. I can install apps from the Hexnode library on any device via actions, but not push those via policies). No templates for common setups e.g. force updates on Mac/Windows devices; install and maintain CrowdStrike or BitLocker; cannot import a mobileconfig/plist and have it merge with their assistant-created policy; cannot download the generated raw policy file for debugging purposes Also, dealing with sales for every seat bump is exasperating and they keep calling my mobile phone. Just send an invoice with a payment link, and stop bothering me!!

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Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • Operations Associate
    50M-1B USD
    Finance (non-banking)
    Review Source

    The ONLY MDM I've found that allow the admin to force Bitlocker encryption and escorting the key to the portal

    4.0
    Feb 9, 2026
    Hexnode UEM Review for Windows Endpoints Hexnode UEM has become our primary MDM for Windows endpoints, delivering strong value in a security‑driven environment. We leverage it to automate deployment of critical tools, enforce configuration baselines, and manage a mixed fleet of test and production machines. Once properly configured, policy enforcement and scripting are highly reliable. We successfully built a fully automated deployment of our DNS filtering agent across all Windows architectures (x86/AMD64/ARM64), providing a seamless user experience without triggering any UAC prompts. Support has been responsive and technically proficient, often engaging in live sessions and coordinating with backend teams when complex issues arise. There are some challenges: we’ve encountered edge‑case issues related to APIs, auditing, and portal responsiveness. These required multi‑step investigations with support to resolve. Overall, Hexnode UEM has proven to be a capable and flexible solution for Windows endpoints, offering a strong balance of features, automation, and cost‑effectiveness for our use case.
  • Manager, IT Security and Risk Management
    <50M USD
    IT Services
    Review Source

    Enterprise MDM Solution Offers Affordability but Faces Admin UX and Policy Limitations

    4.0
    Mar 16, 2026
    It's a fairly complete, self service, affordable Enterprise MDM option for Mac and Windows fleets. We identified some shortcomings early on (missing Declarative Updates for Mac; absent EDR options…) however they seem to be launching solutions for that now, so that's a good sign. The admin UX is acceptable (not great) and it can be very slow sometimes.
  • CYBERSEC
    <50M USD
    IT Services
    Review Source

    Powerful multi-platform control. The Swiss army knife of MDM.

    5.0
    Apr 8, 2026
    As an admin, it is versatile for cross platform management. Dynamic grouping and no-touch enrollment are massive time savers, and the live technical support is easily some of the best in the industry. These features are just what we are looking for. As a user, it is remarkably lightweight and stays out of the way. The self-service portal is great and easy for users, the geofencing and privacy settings are clearly explained.
  • Security Administrator
    50M-1B USD
    Insurance (except health)
    Review Source

    A Reliable UEM platform for Secure Android Deployment

    5.0
    Feb 12, 2026
    Customer support has been responsive and helpful in addressing concerns. There are occasional minor issues such as enrollment or configuration syncing delays but these are typically resolved with proper guidance from support. Overall, Hexnode UEM is a dependable solution for managing enterprise devices effectively.
  • IT Associate
    50M-1B USD
    Construction
    Review Source

    Mobile Device Management Simplified Through Clear UI, Minor Apple-Related Status Delays

    4.0
    Feb 11, 2026
    User/Administrator Friendly UI, very beneficial for Configuration, Implementation, Maintenance and Support for our Mobile Devices. Easy to interpret / navigate, great statuses for actions, and great convenience for editing or creating policies, groups, users, etc within Hexnode.
...
Showing Result 1-5 of 535

4.6

(534 Ratings)

Rating Distribution

5 Star
68%
4 Star
27%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.5