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  3. Hexnode UEM
Logo of Hexnode UEM

Hexnode UEM

byMitsogo (Hexnode)
in Endpoint Management Tools
4.5

Overview

Product Information on Hexnode UEM

Updated 13th October 2025

What is Hexnode UEM?

Hexnode UEM is a unified endpoint management software that enables organizations to manage and secure a wide range of devices including smartphones, tablets, laptops, and desktops across multiple operating systems. The software provides centralized device monitoring, configuration, application management, security policy enforcement, and compliance tracking. It supports remote device provisioning, content management, and automated workflows to streamline IT operations. Hexnode UEM addresses business challenges related to device scalability, data protection, regulatory compliance, and operational efficiency by offering tools for comprehensive device lifecycle management, ensuring consistent security controls and reducing administrative overhead for enterprises.

Hexnode UEM Pricing

Hexnode UEM software uses a subscription-based pricing model with multiple plans based on features and number of devices managed The software offers different tiers such as Express, Pro, Enterprise and Ultimate, each providing varying capabilities and device management options Pricing is typically calculated per device per month with discounts available for longer-term subscriptions or higher device volumes

Overall experience with Hexnode UEM

Operations Associate
50M - 250M USD, Finance (non-banking)
FAVORABLE

“The ONLY MDM I've found that allow the admin to force Bitlocker encryption and escorting the key to the portal”

4.0
Feb 9, 2026
Hexnode UEM Review for Windows Endpoints Hexnode UEM has become our primary MDM for Windows endpoints, delivering strong value in a security‑driven environment. We leverage it to automate deployment of critical tools, enforce configuration baselines, and manage a mixed fleet of test and production machines. Once properly configured, policy enforcement and scripting are highly reliable. We successfully built a fully automated deployment of our DNS filtering agent across all Windows architectures (x86/AMD64/ARM64), providing a seamless user experience without triggering any UAC prompts. Support has been responsive and technically proficient, often engaging in live sessions and coordinating with backend teams when complex issues arise. There are some challenges: we’ve encountered edge‑case issues related to APIs, auditing, and portal responsiveness. These required multi‑step investigations with support to resolve. Overall, Hexnode UEM has proven to be a capable and flexible solution for Windows endpoints, offering a strong balance of features, automation, and cost‑effectiveness for our use case.
IT Manager
<50M USD, Software
CRITICAL

“Slow start but let's see how we progress. Potential is promising.”

3.0
May 28, 2025
Support is sub-par. Calls is more beneficial but I feel like it is taking on a lot so a lot of knowledge is required. When I first approched there was a lot of "big things are coming so sign up now approach"

About Company

Company Description

Updated 7th December 2023

Hexnode UEM is a business focusing on endpoint management solutions. The company offers a variety of features which aid in the securing, managing, and remote monitoring of devices within business enterprises. The solutions provided by Hexnode are continually updated to keep pace with new technologies and trends in the industry. The company caters to businesses of all scales, from smaller start-ups to large established corporations. The wide range of Hexnode's services has found application and appreciation from its consumers globally over time.

Company Details

Updated 1st January 2026
Company type
Private
Year Founded
2013
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://www.hexnode.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Hexnode UEM
Reviewer Insights for: Hexnode UEM
Deciding Factors: Hexnode UEM Vs. Market Average
Performance of Hexnode UEM Across Market Features

Hexnode UEM Likes & Dislikes

Like

Hexnode Review: Windows Automation and Policy Management Windows Automation and Scripting Flexibility Hexnode allows us to push scripts and software efficiently to Windows endpoints. We developed a productionready deployment flow for our DNS filtering agent that functions seamlessly across all CPU architectures and launches automatically without triggering UAC prompts. Granular Policy Control The policy model, once understood, offers significant flexibility. With its combination of targets, exclusions, and block/allow logic, we can implement complex scenarios such as perapplication allow/block lists and precise policy exclusions for certain devices or users. Support and Technical Engagement For complex issuesincluding API behaviours, security notifications, and portal functionalityHexnodes support team has demonstrated a strong willingness to engage deeply. They have escalated cases to engineering, upgraded our tenant to newer builds, and scheduled dedicated technical sessions, avoiding superficial responses. Overall, Hexnode provides robust automation, flexible policy management, and a responsive support experience for managing Windows environments.

Like

It does all-in-one

Like

Cross platform support, Intuitive UI & easy to use, Strong security and compliance features (Policy enforcement, app whitelisting, kiosk mode, and location tracking for Company own devices help maintain security posture), Cost-effective solution.

Dislike

Issues Encountered with Platform Usage Inconsistent Behaviour on Edge Cases Certain features did not operate as documented until backend changes or a portal upgrade were applied. Example: asset_tag and other fields were missing from the device details API despite being visible in the UI; the issue was only resolved after updating the portal build. Complexity in Troubleshooting Block/Allow Lists Blocklisting specific Windows applications, including certain browsers and Store apps, required multiple attempts. Manual log collection and precise handling of publisher names and app types were necessary before the blocklists worked as intended. Security and Audit Challenges An incident occurred where an API token appeared to be generated without user interaction. Investigating this required correlating Hexnode logs, UTCbased timestamps, and email notifications. Questions remained regarding notification coverage and portal responsiveness during the event.

Dislike

Lacking some features. Used to using mac's. Now this is our primary driver for windows

Dislike

Reporting Limitations, Automation/workflow orchestration (Needs more advanced automation capabilities for large enterprise), Integration gaps, scalability at very large scale

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Peer Discussions

Hexnode UEM Reviews and Ratings

4.5

(519 Ratings)

Rating Distribution

5 Star
67%
4 Star
27%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Operations Associate
    50M-1B USD
    Finance (non-banking)
    Review Source

    The ONLY MDM I've found that allow the admin to force Bitlocker encryption and escorting the key to the portal

    4.0
    Feb 9, 2026
    Hexnode UEM Review for Windows Endpoints Hexnode UEM has become our primary MDM for Windows endpoints, delivering strong value in a security‑driven environment. We leverage it to automate deployment of critical tools, enforce configuration baselines, and manage a mixed fleet of test and production machines. Once properly configured, policy enforcement and scripting are highly reliable. We successfully built a fully automated deployment of our DNS filtering agent across all Windows architectures (x86/AMD64/ARM64), providing a seamless user experience without triggering any UAC prompts. Support has been responsive and technically proficient, often engaging in live sessions and coordinating with backend teams when complex issues arise. There are some challenges: we’ve encountered edge‑case issues related to APIs, auditing, and portal responsiveness. These required multi‑step investigations with support to resolve. Overall, Hexnode UEM has proven to be a capable and flexible solution for Windows endpoints, offering a strong balance of features, automation, and cost‑effectiveness for our use case.
  • ENGINEERING MANAGER
    50M-1B USD
    IT Services
    Review Source

    Cross-Platform Usability Praised While Advanced Automation Remains Limited

    4.0
    Sep 25, 2025
    Hexnode UEM has provided us with a reliable and feature-rich solution for managing endpoints across multiple platforms. The solution is easy to deploy, offers robust policy controls, and simplifies compliance management. Support has been responsive and knowledgeable.
  • IT Associate
    50M-1B USD
    Construction
    Review Source

    Mobile Device Management Simplified Through Clear UI, Minor Apple-Related Status Delays

    4.0
    Feb 11, 2026
    User/Administrator Friendly UI, very beneficial for Configuration, Implementation, Maintenance and Support for our Mobile Devices. Easy to interpret / navigate, great statuses for actions, and great convenience for editing or creating policies, groups, users, etc within Hexnode.
  • IT Associate
    <50M USD
    Telecommunication
    Review Source

    Hexnode Delivers Reliable Performance With Intuitive Dashboard And Flexible Kiosk Controls

    5.0
    Nov 21, 2025
    Hexnode stood out after comparing it with several other UEM/MDM platforms. The interface is clean, intuitive, and highly customizable, which made the initial setup fast and straightforward. Device onboarding was smooth with no issues, and policies applied consistently from the start. Kiosk mode is one of Hexnode’s strongest features—creating and managing restrictions is simple, version control is clear and reliable, and updates can be rolled out confidently across different device groups. The platform offers a solid balance between flexibility and control, making it easy to support both straightforward and more complex deployment scenarios. Overall, Hexnode delivers a robust and scalable solution that has performed reliably in real-world use. It’s a strong choice for teams looking for a modern MDM platform with good usability and thoughtful features.
  • Engineer
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Interface Simplicity and Responsive Support

    5.0
    Feb 17, 2026
    Hexnode stood out immediately after evaluating multiple platforms. The interface is clean and intuitive. Policy creation, device enrollment, compliance enforcement, and app deployment are straightforward and don’t require digging through layers of menus. It has been an excellent experience.
...
Showing Result 1-5 of 520

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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