Review Summary
See a synthesized overview of the key takeaways from verified reviews of ManageEngine Endpoint Central.
See a synthesized overview of the key takeaways from verified reviews of ManageEngine Endpoint Central.
As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
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Endpoint Central comes pre-fitted with many modules, such as OS deployment, self service portal and software deployment, patch management, asset inventory and remote management, reporting, and much more. For our organisation, having a tool that provides all of the above utility to an acceptable degree is invaluable. There is a lot of work in configuring each of these modules to work for our use cases, but once done the management overhead is extremely minimal and the only concern is in small intermittent updates, such as new software additions, deploying group-policy style configurations, and more.
Windows Patching. Self service portal. Dashboard.
The patch management module is my favorite, especially the ability to create test groups and then deploy patches to larger groups after a certain period of time in the environment without issue. The ability to view vulnerabilities on different systems and easily remediate them is also a plus. Having so many utility modules in a single console, and unified tools, greatly improves the user experience.
The product interface is a bit clunky and never seems to achieve the 'premium' and 'modern' aesthetic. This isn't too problematic though as the interface is only really used by administrators. Out of the box there is an intimidating wall of tasks that need to be set and configured to get everything running, such as patch management settings (auto-approve and deploy with test groups); OS deployment (creating a golden image and setting up the networking for PXE boot); Software configuration and self service portal (Although this has been majorly streamlined over time by the addition and inclusion of thousands of templates that Manage Engine have populated over time compared to when we first implemented this solution).
Linux / Mac Patching. Chat Support. Reboot control after patch.
MDM is a good addition, although it can sometimes cause problems when loading restrictions correctly. The Mac/Linux features may be more limited, and reviewing the documentation can be more complicated. The reports are static; they don't allow the customization I'd like to make them more tailored to my needs.