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Product Information on ManageEngine Endpoint Central
What is ManageEngine Endpoint Central?
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Overall experience with ManageEngine Endpoint Central
“After years of using separate management tools, having it all available in ManageEngine is a game changer.”
“Support Team Responds Quickly Despite Incomplete Functionalities and Challenging Interface”
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As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
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ManageEngine Endpoint Central Likes & Dislikes
Beyond the ManageEngine service itself providing some excellent tools to help us with upgrading computers to Windows 11, it's been a huge help overall. Aspects such as having a better semi-automated management system for our domain joined and mobile devices, being able to push updates far more easily than using an old SCCM service, and just general ease of use have been great. On top of all that, a personal favourite of mine is the effortless access to the command line and PowerShell for any active Windows computer. Being able to just directly access that without having to either use a form of remote assistance or RDP into a user's computer is so nice I can't imagine how I lived without it before now.
1- The amount of features existing within the product. 2- The support team is helpful and replies really quick. 3- Remote access functionalities.
The product is very reliable, cost effective, and the interactive ManageEngine support team was excellent. The support staff were very knowledgeable and helpful. They even conduct a Managed Engine Health Check every quarter, visiting to assess whether your system is compliant. They also provide recommendations for the standard setup and advice on hardening your system. Their Products and services also provide you a free edition use of their Endpoint Security Management which includes Vulnerability Detection and Remediation, Peripheral Device Control, Application Control, Browser Security, and Bitlocker encryption for 25 Computers/Machine. This is where you can try their premium services and tools to gain a 365 degree visibility into your resources for free.
Honestly, I haven't come across many issues as of yet. The only minor complaint I've had so far was a link in the section that showed computers compatible with upgrading to Windows 11 taking me to the instructions for a clean Windows 11 installation instead of the instructions to perform the in-place upgrade from Windows 10 to Windows 11. However, working with a support staff member sorted that out right away for me and we're now flying through the upgrades.
1- GUI is not user-friendly. 2- Logging is not showing enough information about any specific issue, users need to dig deeper to find out what happened and how. 3- A lot of functionalities are not finished.
It's not a dislike, but more of an area for improvement. Regarding the user interface, I sometimes find it untidy. My co-admin is still adjusting to becoming more efficient at customizing and learning new configurations because they are unsure where to find the exact settings.
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ManageEngine Endpoint Central Reviews and Ratings
- IT Service Desk Supervisor50M-1B USDManufacturingReview Source
After years of using separate management tools, having it all available in ManageEngine is a game changer.
Working with ManageEngine technical staff has been great. For both our on-boarding training for the our ManageEngine system and all subsequent support followup tickets we've received nothing but excellent service. - UNKNOWNTITLE50M-1B USDIT ServicesReview Source
Quarterly Health Checks and Detailed Recommendations Enhance Manage Engine Experience
My overall Manage Engine experience has been truly excellent and positive. They simplify our patching, vulnerability, software deployment and security compliance concerns. It supports multiple platforms, including Windows, Linux and MacOS, and the process is straightforward as well. Now I know why they are called the Best UEM solution because they unified all our problems in just one click " boom" solved making it particularly attractive for organizations with mixed environments and security driven priorities. - SYSTEM ENGINEER<50M USDBankingReview Source
Endpoint Central Enhances IT Management With Automation And Comprehensive Device Oversight
Our experience with ManageEngine Endpoint Central has been mostly positive. The product offers a solid range of endpoint management capabilities that have helped streamline our IT operations. Features like patch automation, software deployment, asset tracking, and remote access have reduced manual efforts and improved visibility across our environment. While we did face some challenges during onboarding and configuration alignment, the product itself is stable and delivers good value once set up correctly. - IT AssociateGov't/PS/EdEducationReview Source
User-Friendly Interface And Easy Device Enrollment With ManageEngine Desktop Central
This has been one of the best products I have used in a long time. We have been using ManageEngine for a little over a year and have very few problems with it. Setting up ManageEngine Desktop Central was not difficult at all. The system is very user friendly and has a clean, understandable and navigatable interface. Enrolling users and their devices is a breeze, as is pushing updates and policies to them. And if you should run into an issue and you need to get a hold of technical support.....they are AMAZING! They are extremely courteous and knowledgeable and will do whatever it takes to make sure your environment is up and running the way it should be. Of all the tech support staff I have worked with, I have never had a bad experience with ManageEngine. - IT SUPPORT SPECIALIST<50M USDBankingReview Source
Centralized endpoint management that streamlines operations and improves compliance
Our endpoint management landscape was fragmented and inefficient. With Endpoint Central, we now have a centralized view that has streamlined operations, improved compliance, and reduced administrative overhead. The product has transformed how we manage endpoints by simplifying software and OS deployments, vulnerability management, and remote troubleshooting. A centralized console saves time and ensures consistency across the environment.