Name: Microsoft Intune
Rating: 4.2 (1045 reviews)

Overview

Product Information on Microsoft Intune

Updated 14th October 2025

What is Microsoft Intune?

Microsoft Intune is a software designed for managing devices and applications within an organization. It provides cloud-based tools that allow administrators to configure policies, control access to company resources, and ensure compliance with corporate requirements across mobile phones, tablets, and computers. The software supports deployment, update management, and secure distribution of applications while offering monitoring capabilities for security and usage. By offering features for data protection and device configuration, Microsoft Intune assists organizations in maintaining security standards and productivity for users who access business resources remotely or in office environments.

Overall experience with Microsoft Intune

Manager, IT Security and Risk Management

<50M USD, IT Services

FAVORABLE

“The security baseline for an M365-native startup's journey to device management”

4.0

Nov 12, 2025

As the CISO of a tech startup, our overall experience with Microsoft Intune has been very positive. Especially as we are working towards ISO 27001 certification. It provides the essential framework for enforcing policies across all company devices, making endpoint management secure and auditable. The service's high availability and performance have allowed us to implement enterprise-grade security controls without disrupting our team's productivity.

It Associate

50M - 250M USD, Consumer Goods

CRITICAL

“Intune Eases Device Management But Transition From AD Presents Challenges And Costs”

3.0

Mar 6, 2026

Intune has the capabilities to be an incredibly powerful platform for managing vast fleets of devices, if you're willing to pony up for the many tiers of licensing and deal with some of its quirks.

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type

Public

Year Founded

1975

Head office location

Redmond, Washington, United States

Number of employees

10000+

Annual Revenue

30B+ USD

Website

https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Microsoft Intune

Reviewer Insights for: Microsoft Intune

Deciding Factors: Microsoft Intune Vs. Market Average

Performance of Microsoft Intune Across Market Features

Microsoft Intune Likes & Dislikes

The feature we value most is Intune's deep integration with other M365 products: Azure AD Conditional Access (Entra ID), Microsoft Defender for Endpoint (EDR), Microsoft Purview, Microsoft Security, etc... This powerful combinaison allows us to enforce Zero Trust principles by ensuring that only Compliant, healthy devices can access sensitive company data.

For modern fleets that include distributed and remote users, MDM platforms such as Intune are all but necessary. It used to be that when you needed to control remote and traveling users, an always-on VPN back to the office was a must, and God help you if that stopped connecting, an OS update failed, or your remote desktop tool of choice wouldn't connect in. With Intune, especially for Windows devices, it really is so much easier to just take care of these problems remotely, at least so long as you're doing it the Microsoft approved way. Intune Autopilot enrolled devices are a breeze, you can ship a brand new, never touched device to a user - and as soon as they connect it to the internet, it'll force enrollment, apply your configuration, and start installing required software. When it works it feels like magic. Maintaining remote devices is also made easier, being able to push a new VPN client and ensuring software stays up to date with a dashboard to tell you what devices are or are not having issues just makes life easier. And having a single interface to manage not just company PCs, but company phones, BYOD, and work profiles for employee-owned devices has been fantastic. You can create a policy and with just a few clicks it can be applied to entirely different device types and groups.

I like the product the most because of Microsoft Intune's ability to centrally manage the devices and securing them. Intune has the ability to secure all devices through a cloud-based platform, and since Defender is integrated with Intune we have visibility in real time of security compliance. Intune also provides a device management solution for multiple operating systems like iOS, Linux and Windows. Intune is scalable for hybrid and remote work environments.

What we dislike most is the product's significant complexity and steep learning curve. Also, performance could probability get better, to deliver policies faster, and check compliance more often.

Transitioning from an AD managed environment, there are a number of incongruencies to work through to have the same policies and capabilities, a number of which now require paid licensing for features taken for granted in a purely AD environment. Many features, such as the ability to push scripts, have multiple ways to go about implementing them, usually with one or two included in the base package. If you're clever about it, there are usually ways to work around these limitations, but in a cost-challenged environment, Intune may not be the best option. The actual web interface is often slow, the placement of settings and views changes or has multiple ways to get to them, and it often just feels clunky to use. Pushing settings or apps to devices can also be inconsistent, with it sometimes taking hours or failing with little details to go off of for troubleshooting.

Intune has to improvise its complexity in troubleshooting methods, also there will be policy conflicts for resolution. When there is a failure in policy application it is hard to understand the reason. Few configurations will have to be navigated from multiple portals impacting the efficiency of the operations.

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Peer Discussions

Microsoft Intune Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Consumer Goods

Review Source

Intune Eases Device Management But Transition From AD Presents Challenges And Costs

IT Associate

Gov't/PS/Ed

Education

Integration and Workflow Strengths Offset By Device Action Delays and poor Remote Assistance tools In Microsoft Intune

Oct 16, 2025

The reason behind my rating is because I neither hate nor love Microsoft Intune. I think it's a great product for my organization because we are already so deeply invested in the Microsoft ecosystem, it just makes sense for us to go with Microsoft Intune for managing our devices. I really enjoy having a product that integrates so deeply with other products so in this case having integrations between Microsoft Entra, Microsoft Intune, and Microsoft Defender is perfect to cover our user and device surface. Microsoft's documentation around Intune is pretty good for the most part and I was able to learn it on my own and implement it for my company with little to no huge roadblocks. Once we got a process down, migrating our devices over was easy and I really enjoyed the easy interface across all platforms for configuring profiles and applications. Some of the pain points of Intune though is the speed of device actions and syncing, slow release of updates, and unclear communication from Microsoft. There are definitely areas where Microsoft should have better answers, such as licensing. It's still very unclear how userless licensing works with Intune and if all users need to be licensed for a feature even if they don't use it. An example would be when you purchase an additional service such as Enterprise App Catalog, it activates the feature for the entire tenant meaning you could deploy these apps to users who don't have an Enterprise App Management license. Now of course that seems incorrect, but it works. Microsoft should have a better explanation and a better process for licensing these types of services in a way that makes sense to the customer. Overall, I have really enjoyed my experience with Intune and I feel it is easy to learn and understand, however there are several pain points that need adjusted.

<50M USD

IT Services

The security baseline for an M365-native startup's journey to device management

Cyber Security Analyst

Energy and Utilities

Microsoft Intune Simplifies Device Management

5.0

Jan 30, 2026

Overall I have a positive experience with Microsoft Intune, it is a centralized platform to manage devices all over the organization. You can enforce policies, deploy multiple applications, and monitor security compliance across endpoints and systems. Microsoft Intune can be integrated with Defender and Entra ID to strengthen security posture of the organization. Intune solution manages all the endpoints and security operations.

SENIOR CONSULTANT

Separate Asset Tables in Intune Enhance Reliability and Reduce Manual Effort in ITOM

Dec 27, 2025

As an ITOM partner , implementation of Micorsot Intune to get the assets into ServiceNow has proven to be boon for us. The reason is Robust transform map used in this OOTB feature of Microsoft intune. The separate tables for each assets eg : computers and handheld devices had made more life easier . The accuracy is more than 90% so reliability is very high for all the devices whether computer or consumable. Microsoft Intune is very stable.