Overview
Product Information on Hexnode UEM
What is Hexnode UEM?
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Overall experience with Hexnode UEM
“The ONLY MDM I've found that allow the admin to force Bitlocker encryption and escorting the key to the portal”
“Slow start but let's see how we progress. Potential is promising.”
About Company
Company Description
Hexnode UEM is a business focusing on endpoint management solutions. The company offers a variety of features which aid in the securing, managing, and remote monitoring of devices within business enterprises. The solutions provided by Hexnode are continually updated to keep pace with new technologies and trends in the industry. The company caters to businesses of all scales, from smaller start-ups to large established corporations. The wide range of Hexnode's services has found application and appreciation from its consumers globally over time.
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User Sentiment About Hexnode UEM
Reviewer Insights for: Hexnode UEM
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Hexnode UEM Likes & Dislikes
Hexnode Review: Windows Automation and Policy Management Windows Automation and Scripting Flexibility Hexnode allows us to push scripts and software efficiently to Windows endpoints. We developed a productionready deployment flow for our DNS filtering agent that functions seamlessly across all CPU architectures and launches automatically without triggering UAC prompts. Granular Policy Control The policy model, once understood, offers significant flexibility. With its combination of targets, exclusions, and block/allow logic, we can implement complex scenarios such as perapplication allow/block lists and precise policy exclusions for certain devices or users. Support and Technical Engagement For complex issuesincluding API behaviours, security notifications, and portal functionalityHexnodes support team has demonstrated a strong willingness to engage deeply. They have escalated cases to engineering, upgraded our tenant to newer builds, and scheduled dedicated technical sessions, avoiding superficial responses. Overall, Hexnode provides robust automation, flexible policy management, and a responsive support experience for managing Windows environments.
It does all-in-one
Intuitive and fairly easy to set up for admins
Issues Encountered with Platform Usage Inconsistent Behaviour on Edge Cases Certain features did not operate as documented until backend changes or a portal upgrade were applied. Example: asset_tag and other fields were missing from the device details API despite being visible in the UI; the issue was only resolved after updating the portal build. Complexity in Troubleshooting Block/Allow Lists Blocklisting specific Windows applications, including certain browsers and Store apps, required multiple attempts. Manual log collection and precise handling of publisher names and app types were necessary before the blocklists worked as intended. Security and Audit Challenges An incident occurred where an API token appeared to be generated without user interaction. Investigating this required correlating Hexnode logs, UTCbased timestamps, and email notifications. Questions remained regarding notification coverage and portal responsiveness during the event.
Lacking some features. Used to using mac's. Now this is our primary driver for windows
Very slow UI sometimes. Some weird quirks that don't make sense (e.g. I can install apps from the Hexnode library on any device via actions, but not push those via policies). No templates for common setups e.g. force updates on Mac/Windows devices; install and maintain CrowdStrike or BitLocker; cannot import a mobileconfig/plist and have it merge with their assistant-created policy; cannot download the generated raw policy file for debugging purposes Also, dealing with sales for every seat bump is exasperating and they keep calling my mobile phone. Just send an invoice with a payment link, and stop bothering me!!
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Hexnode UEM Reviews and Ratings
- Operations Associate50M-1B USDFinance (non-banking)Review Source
The ONLY MDM I've found that allow the admin to force Bitlocker encryption and escorting the key to the portal
Hexnode UEM Review for Windows Endpoints Hexnode UEM has become our primary MDM for Windows endpoints, delivering strong value in a security‑driven environment. We leverage it to automate deployment of critical tools, enforce configuration baselines, and manage a mixed fleet of test and production machines. Once properly configured, policy enforcement and scripting are highly reliable. We successfully built a fully automated deployment of our DNS filtering agent across all Windows architectures (x86/AMD64/ARM64), providing a seamless user experience without triggering any UAC prompts. Support has been responsive and technically proficient, often engaging in live sessions and coordinating with backend teams when complex issues arise. There are some challenges: we’ve encountered edge‑case issues related to APIs, auditing, and portal responsiveness. These required multi‑step investigations with support to resolve. Overall, Hexnode UEM has proven to be a capable and flexible solution for Windows endpoints, offering a strong balance of features, automation, and cost‑effectiveness for our use case. - Manager, IT Security and Risk Management<50M USDIT ServicesReview Source
Enterprise MDM Solution Offers Affordability but Faces Admin UX and Policy Limitations
It's a fairly complete, self service, affordable Enterprise MDM option for Mac and Windows fleets. We identified some shortcomings early on (missing Declarative Updates for Mac; absent EDR options…) however they seem to be launching solutions for that now, so that's a good sign. The admin UX is acceptable (not great) and it can be very slow sometimes. - Security Administrator50M-1B USDInsurance (except health)Review Source
A Reliable UEM platform for Secure Android Deployment
Customer support has been responsive and helpful in addressing concerns. There are occasional minor issues such as enrollment or configuration syncing delays but these are typically resolved with proper guidance from support. Overall, Hexnode UEM is a dependable solution for managing enterprise devices effectively. - ENGINEERING MANAGER50M-1B USDIT ServicesReview Source
Cross-Platform Usability Praised While Advanced Automation Remains Limited
Hexnode UEM has provided us with a reliable and feature-rich solution for managing endpoints across multiple platforms. The solution is easy to deploy, offers robust policy controls, and simplifies compliance management. Support has been responsive and knowledgeable. - IT Associate50M-1B USDConstructionReview Source
Mobile Device Management Simplified Through Clear UI, Minor Apple-Related Status Delays
User/Administrator Friendly UI, very beneficial for Configuration, Implementation, Maintenance and Support for our Mobile Devices. Easy to interpret / navigate, great statuses for actions, and great convenience for editing or creating policies, groups, users, etc within Hexnode.