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  1. Home
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  3. IBM Business Automation Workflow
Logo of IBM Business Automation Workflow

IBM Business Automation Workflow

byIBM
in
4.3
2026
Market Presence: Business Process Automation Tools, Business Process Management Platforms

Overview

Product Information on IBM Business Automation Workflow

Updated 13th October 2025

What is IBM Business Automation Workflow?

IBM Business Automation Workflow is a software designed to help organizations automate their business processes and case management. The software combines business process management and case management capabilities to enable users to model, execute, and monitor workflows across various departments. It allows for the integration of tasks, data, and rules to streamline operations and improve decision-making efficiency. IBM Business Automation Workflow addresses business challenges related to manual and repetitive processes by providing features such as workflow automation, task assignment, content management, analytics, and collaboration tools. This software supports digital transformation by helping businesses standardize their processes, enhance productivity, and improve compliance with organizational policies.

IBM Business Automation Workflow Pricing

IBM Business Automation Workflow software uses a subscription-based pricing model, typically structured per user or per capacity unit depending on deployment. Pricing may vary based on the number of users, features selected, and hosting preference, such as on-premises or cloud. Additional support and advanced capabilities may be available as optional add-ons within the software's pricing structure.

Overall experience with IBM Business Automation Workflow

Designer
50M - 250M USD, IT Services
FAVORABLE

“BAW Review”

5.0
Nov 19, 2024
Rapid development of process prototypes and final product development.
SOFTWARE ENGINEER
250M - 500M USD, Consumer Goods
CRITICAL

“automation solution ”

3.0
Mar 21, 2023
This solution usually used for the banking and finance sector mostly it allows us to customize the flow and we can even have a track of all the activities it adapts to new technology faster mobile development

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Business Process Automation Tools

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM Business Automation Workflow
Deciding Factors: IBM Business Automation Workflow Vs. Market Average
Performance of IBM Business Automation Workflow Across Market Features

IBM Business Automation Workflow Likes & Dislikes

Like

1-Easy to develop application process. 2-The documentation is easy to solve problems in development. 3-Great versatility in the use of process programming.

Like

it is very complete solution having process manager and operational decision manager for management of business rules. case management advance integration

Like

Very easy to create process and integrate with others systems. The online documentation is very good.

Dislike

1-Building reports and dashboards. 2-BAI should be built in BAW.

Dislike

Pricing process data management is good but it is not directly linked to the business data too many updates on this product

Dislike

1) Building reports and dashboards. 2) BAI should be built in BAW.

Top IBM Business Automation Workflow Alternatives

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Peer Discussions

IBM Business Automation Workflow Reviews and Ratings

Showing data for 36 ratings and reviews for Business Process Management Platforms market. View all 114 ratings and reviews across markets for a complete picture.

4.3

(36 Ratings)

Rating Distribution

5 Star
22%
4 Star
56%
3 Star
19%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.1

Service & Support

3.9

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Designer
    50M-1B USD
    IT Services
    Review Source

    BAW Review

    5.0
    Nov 19, 2024
    Rapid development of process prototypes and final product development.
  • IT Associate
    50M-1B USD
    Telecommunication
    Review Source

    BAW Review

    4.0
    Nov 19, 2024
    Easy to use and understand how to deploy new process in production
  • DEVOPS ENGINEER
    1B-10B USD
    Banking
    Review Source

    BPM tool with many features

    4.0
    Jan 8, 2024
    IBM business automation workflow does the job for normalizing the business process, it supports the automating the order for processing the tasks, it manages the system to ensure the data across all the systems
  • DevOps Cloud Engineer
    50M-1B USD
    Banking
    Review Source

    great BPM tool

    4.0
    Jan 8, 2024
    IBM business automation workflow allows us to use the mobile development, which has the most of the other BPM suites do not provide. it adapts the new technology faster
  • DevOps Engineer
    50M-1B USD
    IT Services
    Review Source

    Complex tool but best software package

    4.0
    Dec 21, 2023
    IBM business automation workflow allows us to use the mobile development and adapt the new technology faster to use, it supports the smarter and advanced integration flow
...
Showing Result 1-5 of 45

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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