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  1. Home
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  3. IBM Custom Software Development Services
Logo of IBM Custom Software Development Services

IBM Custom Software Development Services

byIBM
in Custom Software Development Services
4.6

Overview

Service Information on IBM Custom Software Development Services

Updated 13th October 2025

What is IBM Custom Software Development Services?

IBM Custom Software Development Services is a service that assists organizations in designing, building, and deploying software solutions tailored to specific business requirements. The service covers the development of applications using a variety of technologies, integration with existing systems, and modernization of legacy software to enhance operational efficiency. It addresses business problems such as process automation, improved data management, and optimized resource allocation by delivering software that aligns with organizational workflows and objectives. The service encompasses solutions for on-premise, cloud, and hybrid environments, supporting scalability and security needs. It enables organizations to adapt to evolving market demands by offering software that supports unique functions and business logic.

IBM Custom Software Development Services Pricing

IBM Custom Software Development Services operates on a pricing model based on project scope, complexity, resource requirements, and duration. The service typically provides tailored quotes after assessing specific business needs, with costs depending on elements such as customization, integration, and ongoing support. Pricing may involve fixed fee, time-and-materials, or managed service agreements depending on client requirements and service engagement.

Overall experience with IBM Custom Software Development Services

Head of Digital Factory
10B - 30B USD, Energy and Utilities
FAVORABLE

“Successful IBM Salesforce Integration with High Quality, Stable Architecture”

4.0
May 13, 2025
As a system integrator, IBM has implemented the Salesforce platform behind our loyalty program. As an SI, IBM has demonstrated outstanding technical skills and experience, and exceptional ownership over the successful delivery - which helped us to overcome all difficulties that came up during our 4-year long roadmap.
engineer
30B + USD, Consumer Goods
CRITICAL

“Exploring the Prowess of Agile Methodologies & Quality Assurance”

3.0
May 10, 2024
Collaborative approaches, Agile methodologies, Quality Assurance and Performance

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About IBM Custom Software Development Services
Reviewer Insights for: IBM Custom Software Development Services
Deciding Factors: IBM Custom Software Development Services Vs. Market Average
Performance of IBM Custom Software Development Services Across Market Features

IBM Custom Software Development Services Likes & Dislikes

Like

Technical expertise and ownership of team members. IBM was able to develop all components of our Salesforce platform (Sales and Service Cloud, Marketing Cloud, Data Cloud, Loyalty Management, Experience Cloud) and integrate them (with Mulesoft) with our POS systems and mobile app with a very high quality and has created a very stable, reliable architecture that serves our business very well.

Like

Scalability, performance and domain expertise

Like

- Resourcing - Consulting - Telecom Expertise

Dislike

Business strategy and change management services could have been stronger. IBM has been focusing on the technical aspects of our program, but I believe there could have been space to add value on the business side as well.

Dislike

Legacy System Integration, User Adoption and Vendor lock-in

Dislike

- High Commercials - Could be better in innovation - Can be better in Infra management & operations

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Peer Discussions

IBM Custom Software Development Services Reviews and Ratings

4.6

(37 Ratings)

Rating Distribution

5 Star
68%
4 Star
30%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Planning & Transition

4.5

Delivery & Execution

4.7

Integration & Deployment

4.8

Service & Support

4.8

Service Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Head of Digital Factory
    10B+ USD
    Energy and Utilities
    Review Source

    Successful IBM Salesforce Integration with High Quality, Stable Architecture

    4.0
    May 13, 2025
    As a system integrator, IBM has implemented the Salesforce platform behind our loyalty program. As an SI, IBM has demonstrated outstanding technical skills and experience, and exceptional ownership over the successful delivery - which helped us to overcome all difficulties that came up during our 4-year long roadmap.
  • VP - HEAD - DIGITAL CAPABILITIES
    1B-10B USD
    Telecommunication
    Review Source

    Navigating IT Managed Services: Highlighting Resourcing, Consulting, and Telecom Expertise

    5.0
    May 23, 2025
    An all-round Managed Services vendor with expertise in all aspects of IT Managed services.
  • Manager Software Engineering
    10B+ USD
    Consumer Goods
    Review Source

    Effective Outcomes Achieved Despite Distance Between Partnering Teams

    5.0
    May 19, 2025
    The teams working on our customs solution were true partners. Only by working like this can you achieve great results.
  • Head of Digital Engineering
    10B+ USD
    Energy and Utilities
    Review Source

    Successful Multi-Year Partnership Faced with Minor Challenges in Optimal Collaboration

    5.0
    May 18, 2025
    Overall it was a good long multi year partnership with lots of challenges where both companies had to learn how to work together in an optimal way
  • Head of Loyalty, Ecosystem Product Management and Design
    10B+ USD
    Energy and Utilities
    Review Source

    Well organized project mgmt w high level of technology skills, limited business insights

    4.0
    May 16, 2025
    solid project management methodologies, proper strictness on the management of the overall process, limited amount of business acumen, good working relationship with ibm team
...
Showing Result 1-5 of 42

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