• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. IBM FileNet Content Manager
Logo of IBM FileNet Content Manager

IBM FileNet Content Manager

byIBM
in Document Management
4.4

Overview

Product Information on IBM FileNet Content Manager

Updated 13th October 2025

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a software designed to assist organizations in managing and organizing business content. The software enables users to capture, store, secure, and retrieve a broad range of document types and digital content. It provides features for document versioning, metadata management, workflow automation, and access control, allowing teams to streamline business processes and meet regulatory compliance requirements. FileNet Content Manager supports integration with enterprise applications and scales to handle high volumes of content for various industries, helping businesses address challenges related to content lifecycle management and information governance.

IBM FileNet Content Manager Pricing

IBM FileNet Content Manager software uses a subscription based pricing model, typically charging per user or per capacity. Pricing may vary depending on deployment options such as on premises or cloud, as well as on features and scale required. The software may also have additional fees for advanced modules, customization, and support services.

Overall experience with IBM FileNet Content Manager

Solution Architect
50M - 250M USD, Insurance (except health)
FAVORABLE

“Get more capabilities with IBM FileNet Content Manager”

5.0
Jan 4, 2024
Implemented this product for federal government initiative. FileNet Content Manager is a flexible, full-featured content management solution to deliver insights from unstructured content.
ARCHITECT
10B - 30B USD, Banking
CRITICAL

“A usable content manager.”

3.0
Feb 6, 2023
It is a good content manager with an evolution that is not as agile as the market demands

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

Do You Manage Peer Insights at IBM?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM FileNet Content Manager
Deciding Factors: IBM FileNet Content Manager Vs. Market Average

IBM FileNet Content Manager Likes & Dislikes

Like

Ease of configuration of complex features: integration with MS office, automated redaction of documents based on role based access controls, salesforce integration, securely share and collaborate on documents, folders and team spaces with external parties while ensuring all security policies are upheld.

Like

the robustness of the system

Like

Reliability Compliance Product suites

Dislike

Can be difficult initially to learn all features and capabilities for functional requirements. This in turn will impact configuration of the product.

Dislike

it does not adapt and/or wvolve at the speed that the market demands of us

Dislike

Time taken for upgrades

Top IBM FileNet Content Manager Alternatives

Logo of Google Drive
1. Google Drive
4.6
(8460 Ratings)
Logo of OneDrive
2. OneDrive
4.5
(2837 Ratings)
Logo of Microsoft 365
3. Microsoft 365
4.5
(2338 Ratings)
View All Alternatives

Peer Discussions

IBM FileNet Content Manager Reviews and Ratings

4.4

(37 Ratings)

Rating Distribution

5 Star
43%
4 Star
49%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT ARCHITECT
    Gov't/PS/Ed
    Government
    Review Source

    Reliability and Support Appreciated Yet Complexity Remains a Frequent Issue

    4.0
    Sep 25, 2025
    a lot of capabilities, support, supportive. good architecture, datamodel
  • Solution Architect
    50M-1B USD
    Insurance (except health)
    Review Source

    Get more capabilities with IBM FileNet Content Manager

    5.0
    Jan 3, 2024
    Implemented this product for federal government initiative. FileNet Content Manager is a flexible, full-featured content management solution to deliver insights from unstructured content.
  • Solution Architect
    1B-10B USD
    Banking
    Review Source

    FileNet is Future

    5.0
    Sep 13, 2023
    its been very good, i am using FileNet for so long and i encourage organization to use it.
  • IT Associate
    10B+ USD
    Healthcare and Biotech
    Review Source

    FileNet, leader in ECM

    5.0
    Sep 12, 2023
    21 years of experience in Administrating P8 and IS products
  • Sr Director Managed Services
    <50M USD
    IT Services
    Review Source

    IBM CPE is game changing for our business

    5.0
    May 3, 2023
    IBM provide a superior level of support and assistance during the project lifecycle and continue to provide best in class product support post implementation when requested.
...
Showing Result 1-5 of 43

Recommended Gartner Research

  • Critical Capabilities for Document Management
  • Magic Quadrant for Document Management

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.