Overview
Product Information on IBM Sterling Order Management
What is IBM Sterling Order Management?
IBM Sterling Order Management Pricing
Overall experience with IBM Sterling Order Management
“Sterling Order management best fit for complete supply chain management”
About Company
Company Description
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: IBM Sterling Order Management
Performance of IBM Sterling Order Management Across Market Features
IBM Sterling Order Management Likes & Dislikes
It is very efficient when it comes to manage bulk of orders with a great load balancing feature, Application system is rarely down and both nodes are up and working through out the business day in our application landscape.
It supports our business needs well, it is flexible and powerful
1. Order Sourcing 2. Fulfillment 3. Reverse Logistics 4. Inventory Management
Sterling Order Manegement system is a bit costly with respect to to its peers
Integration is via IP addresses - would prefer DNS, minor niggles around deployment (no progress monitor), monitoring can be confusing (lots of graphs not always to pin point the infomation you need)
1. Product Support Cases require several levels of support to get to a resolution or have questions answered. At times requires escalations of open cases. 2. Limited System Management capabilities with the Out-of-the-Box On-Premise versions.
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Peer Discussions
IBM Sterling Order Management Reviews and Ratings
- Manager of IT Services10B+ USDRetailReview Source
Sterling Order management best fit for complete supply chain management
Sterling Order Management System for Order to Cash cycle - Head Of Technology (Logistics & Fulfilment)1B-10B USDRetailReview Source
Good platform - supporting our startegic direction
Good platform, well supported. They care about the customers and are pro-active in the engagement with us. We have raised some improvements around the deployment and monitoring tools. These are looking to be addressed in later releases - Senior Manager, Order Management Systems1B-10B USDRetailReview Source
IBM Sterling Order Management Key Features and Functions
IBM Sterling Order Management is a powerful system that my organization. Modules implemented are; Distributed Order Management, Inventory Visibility and Reverse Logistics. Over a period of 4+ years we have onboarded multiple Brands globally with integrations to Commerce Systems, ERP Systems, Payment Services, Tax Services, Address Verification Services, Fraud Management Services and Fulfillment Centers at various locations. - Technical Lead1B-10B USDRetailReview Source
IBM Sterling OMS - Robust platform for order orchestration
IBM Sterling OMS is a very robust system, helped us implement many features to improve overall customer experience as well as our many omni-channel initiatives like buy online pick up in store, ship from store, curb-side pick up and international shipping. We are very happy to have been associated with this product for the past 5 years. - Senior Business Analyst1B-10B USDRetailReview Source
Our Group experience with Sterling OMS
IBM is always very responsive to any issues we raise and ready to help out in whatever way they can. I appreciate their proactive approach to supporting their product.