Overview
Product Information on Influitive
What is Influitive?
Influitive Pricing
Overall experience with Influitive
“Builds a great customer community to drive advocacy ”
“Gamification and UX Shine, But Customer Service Fails Post-Acquisition”
About Company
Company Description
Influitive is a company that offers a user-friendly platform with a concentration in customer advocacy. It combines a range of tools, services and training with features like intelligent automation, gamification, and personalization, all aimed at fostering high levels of customer engagement and growth. The platform is designed to minimize administrative work and time to market. Customer advocacy is encouraged and fostered through the creation and sharing of enriching content, prompting peer-to-peer interactions and leading to genuine, positive customer experiences. Known for working with customer-driven digital businesses, Influitive helps to strengthen collaboration, build trust and deepen customer relationships for revenue growth and profit.
Company Details
Do You Manage Peer Insights at Influitive?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Influitive
Performance of Influitive Across Market Features
Influitive Likes & Dislikes
Community activities to drive feedback as well as gamification of various customer activations
The UX, the look and feel, the gamification part
Powerful targeting and segmentation, easily branded.
Enhancing the user interface for the customers can take this to new heights
the customer service because it did not respond and the change in data privacy roles
Heavy administration Requires constant upkeep Not all customers love gamification
Top Influitive Alternatives
Peer Discussions
Influitive Reviews and Ratings
- CYBERSECURITY COMMUNITY MANAGER1B-10B USDIT ServicesReview Source
Gamification and UX Shine, But Customer Service Fails Post-Acquisition
the experience with the platform in term of gamification is great and also as look and feel. What really do not work is the part of customer service that after the acquisition had been completly gone - MARKETING ASSOCIATE1B-10B USDSoftwareReview Source
Builds a great customer community to drive advocacy
It has been great to drive customer advocacy, brand engagement and onboarding customers into a loyal community for our product. Helps lay a solid foundation for communication across various customer advocates and the brand - Founder<50M USDMiscellaneousReview Source
All the bells and whistles for a full-platform advocacy program
Lots of templates and best practices available. Knowledgeable CSMs.