Infor is a developer of business cloud software, with an emphasis on specific industries such as industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. It aims to provides complete software solutions tailored to these industries, focusing on sustainable operational advantages, faster value realization and security. Infor produces enterprise applications and services designed to meet critical business needs. It also boasts a sizeable workforce and a customer base that extends to over 60,000 organizations across more than 175 countries.
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One of the most valuable aspects is real-time visibility across the entire supply chain. The ability to track orders, shipments, and supplier performance in a single environment greatly helps make faster and more informed decisions. Furthermore, the platform fosters collaboration between trading partners, reducing the use of email and disconnected tools. Process automation features also help reduce manual errors and inefficiencies.
Real-time end-to-end visibility of orders and shipments, seamless collaboration with suppliers and partners on a single platform, centralized data that improves accuracy, control, and decision making.
1. The supplier network is extensive - many of our partners were already on the platform, which significantly reduced the onboarding effort and got us up and running faster than expected. 2. Real-time order tracking and shipment visibility is reliable and gives the team confidence when communicating lead times internally or with customers. 3. The platform handles multi-tier supply chain complexity well - visibility doesn't stop at the first-tier supplier level, which is where most tools fall short.
The user interface, while functional, could be more intuitive and modern. Some operations require more steps than necessary, and the initial learning curve is not trivial, especially for non-technical users. Furthermore, integrations with legacy systems can be complex and require significant effort during the design phase.
user interface is complex, system performance is sometimes slow, and there is limited flexibility in reporting.
1. Reporting and analytics capabilities feel somewhat rigid - building custom reports outside of the standard templates requires workarounds that slow things down. 2. The user interface hasn't kept pace with modern design standards, which creates a steeper learning curve for new users than the functionality itself would warrant. 3. Support response times can be inconsistent depending on the complexity of the issue - straightforward queries get resolved quickly, but deeper technical problems sometimes take longer than expected.
