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  1. Home
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  3. Insights Hub
Logo of Insights Hub

Insights Hub

bySiemens
in
4.5
Market Presence: Global Industrial IoT Platforms, IoT Integration (Transitioning to Global Industrial IoT Platforms)

Overview

Product Information on Insights Hub

Updated 29th October 2025

What is Insights Hub?

Insights Hub is Siemens Industrial IoT software designed to securely collect, process and analyze real-time data from machines, devices and processes and contextualize them with operational data from MES and other systems. By applying out-of-the-box solutions and advanced analytics, organizations can turn this data into measurable outcomes. The software enables customers to continuously implement improvement measures, enhancing operational performance, increasing asset availability, and optimizing quality and energy usage. 

Insights Hub Pricing

Insights Hub offers tiered pricing with Basic, Standard, and Premium capability packages matched to asset monitoring needs (from 500 to 500,000+ attributes) and cloud resources (extra-small to extra-large). Add-ons and resource upgrades are available. Customers select only what they need for their scale and business. 

Overall experience with Insights Hub

SYSTEMS ENGINEER
<50M USD, Manufacturing
FAVORABLE

“Balance Between Security and Openness Makes Insights Hub Stand Out”

5.0
May 9, 2025
I love insights hub, it is a fantastic and very useful tool for collecting and analyzing IoT data.
Mechatronic engineer
<50M USD, Manufacturing
CRITICAL

“Effortless Setup Offset by Changes in Packaging and Reduced Rate Allowances”

3.0
Sep 4, 2025
Easy to get started, but packaging and pricing changed along the way. The change is a disadvantage for us (financially speaking), and also the api rate limits are much lower now.

About Company

Company Description

Updated 17th November 2023

Siemens AG (Berlin and Munich) is a technology company focused on automation and digitalization in process and manufacturing industries, intelligent infrastructure for buildings and distributed energy systems, smart mobility solutions for rail transport, and medical technology and digital healthcare services. Siemens AG includes the industrial businesses Digital Industries, Smart Infrastructure and Mobility. Siemens Financial Services supports the activities of our Industrial businesses and conducts its own business.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1847
Head office location
Munich, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.siemens.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Insights Hub
Deciding Factors: Insights Hub Vs. Market Average
Performance of Insights Hub Across Market Features

Insights Hub Likes & Dislikes

Like

I like that the APIs are open, easy to use, and well documented. It makes it feel like we have complete access to our data. The heavy lifting is done by Insights Hub, but the case specific application wrappers and tools can all be created and shared with Insights Hub. In general I am very happy and really like the balance that Insight Hub creates between the security of something that would be closed source, but at the same time the freedom and creativity allowed by a tool that is open source. It is nice that insights hub has such easy integration with everything, including on the device side, having connectivity software that can run on third party devices is a huge plus. It allows me to choose what parts and pieces of insights hub I would like to use and combine with other tools/hardware that I am either more familiar with or have set up a framework in previously. The dashboarding tools in Insights Hub are incredible, and the dashboard designer specifically has been extremely useful.

Like

Easy to set up Not much maintenance work

Like

Standardization capabilities (KPI's in different regions and factories). Benchmarking and Events as Realize Live. Continue support by our Customer Success Manager.

Dislike

There is very little that I dislike about the product. Maybe the only thing that could be improved would be more details/instructions on the compatibility of the data acquisition devices (mindconnect Nano etc..) and the actual hardware onsite (PLC). Stuff like how impacted the network and plant side connectivity will be as a function of more data acquisition points. One other thing might be the AI predictions application. It would be really cool to have the AI predictions automated and then write the forecast for a given asset back to another variable for that asset so that we could compare the forecast to the actual data on a dashboard.

Dislike

Changing the pricing suddently. Api rate limits for the cheaper plans, some are very low.

Dislike

Cost structure (possibility to divide the cost by Plant and app use). Platform not yet multilingual, (technical support maily in english).

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Peer Discussions

Insights Hub Reviews and Ratings

4.5

(109 Ratings)

Rating Distribution

5 Star
51%
4 Star
43%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Mechatronic engineer
    <50M USD
    Manufacturing
    Review Source

    Effortless Setup Offset by Changes in Packaging and Reduced Rate Allowances

    3.0
    Sep 4, 2025
    Easy to get started, but packaging and pricing changed along the way. The change is a disadvantage for us (financially speaking), and also the api rate limits are much lower now.
  • SYSTEMS ENGINEER
    <50M USD
    Manufacturing
    Review Source

    Balance Between Security and Openness Makes Insights Hub Stand Out

    5.0
    May 9, 2025
    I love insights hub, it is a fantastic and very useful tool for collecting and analyzing IoT data.
  • GLOBAL MANUFACTURING DIGITAL TRANSFORMATION
    10B+ USD
    Manufacturing
    Review Source

    Navigating the Challenges of International IIOT Platform Adoption

    4.0
    May 7, 2025
    Since 2022, we have been implementing Insight Hub on a global scale. While we recognize the potential of an IIOT Platform, we also understand the importance of preparing our factories and workforce for this transformation. Our Experience with Siemens was positive; however, to fully realize the true value of this IIOT Platform, we need to enhance our efforts in change management and technical capabilities.
  • Software Development Manager
    50M-1B USD
    Manufacturing
    Review Source

    Satisfactory experience with strong user control and integration.

    4.0
    May 14, 2025
    My experience is satisfactory; however, we face some ploblems and challenges in certain areas, such as changing the display link of an application within the tool, updating, and receving unnecessary emails for new users
  • Maintenance Engineer
    10B+ USD
    Manufacturing
    Review Source

    Secure, Reliable, and User-Friendly : The Smart Way to Leverage IIoT in the Cloud

    5.0
    Apr 18, 2025
    It's a remarkable solution that empowers the maintenance team on the shopfloor, providing valuable insights to enhance process and prevent breakdowns, Additionally, it serves as an good tool for system integration.
...
Showing Result 1-5 of 111

Recommended Gartner Research

  • Critical Capabilities for Global Industrial IoT Platforms
  • Magic Quadrant for Global Industrial IoT Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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