Overview
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What is Intelligent Voice?
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Overall experience with Intelligent Voice
“Tackling Complex Speech: Innovative Transcription Tool”
About Company
Company Description
Intelligent Voice focuses on providing advanced speech and natural language processing solutions. The main problem it addresses is the need for privacy and regulatory compliance in fields requiring speech processing. Primarily, this includes the process of transforming multiple-language audio, video and text content into a structured, process-ready format. A significant component of their solution is LexiQal, an integration of AI and natural language processing that extracts in-depth information such as sentiment and deception analysis — essentials for sales, fraud detection, and behavioural initiatives. They also offer a feature called 'SmartTranscript' for immediate visual apprehension of extracted data to rapidly comprehend insights. Their solution can be implemented on-premise, in private clouds, or used as a private SaaS and supports numerous pre-built connectors along with a REST-based API.
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Intelligent Voice Likes & Dislikes
It has a standout feature of ability to process both audio and video with impressive accuracy even in nosiy environments.
easy to use, secured and constantly evolving with time to include the new technologies and features.
nothing specific
so far have nothing to say.
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Intelligent Voice Reviews and Ratings
- Associate50M-1B USDMiscellaneousReview Source
Tackling Complex Speech: Innovative Transcription Tool
It is a strong transcription tool that handles complex speech and diverse accents. It automatically segments text into paragraphs and it does speaker diarization. - Operations Manager50M-1B USDBankingReview Source
Intelligent Voice: A Valuable Assistant in Optimal Call Center Operation
Intelligent Voice is a wonderful tool that helps optimize and efficiently run our call center business. The great thing about this tool is the length and breadth of services it provides. This make it not only a wonderful tool but also ensure accuracy in reports. The searchable transcript helps identify if the key words were spoken on the call and if there was any deviation form the the script. It helps detect the way the conversation is going and the AI helps us make better decisions on call by the suggestion it provides as prompts. Seamless integration and the customizable OCR helps in effective summarization of the call and ensures that the final output meets the business standards. The overall custom screen helps each user to only see the relevant information and reduces the AHT. The secured save of the calls help in extracting the older calls faster and more effectively.