Intelligent Voice Alternatives

Considering alternatives to Intelligent Voice? See what this market Intelligent Voice users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Intelligent Voice compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Amazon Transcribe

By Amazon Web Services (AWS)

3.9

its a powerful tool that offers accurate and fast transcription services particularly for clear audio with minimal background noise.Read all insights and reviews for Amazon Transcribe

Where Intelligent Voice Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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2. Google Speech-to-Text On-Prem

5

Our experience has been excellent. Google Speech-to-Text-On-Prem has improved our accessibility, research support and transcription automation.Read all insights and reviews for Google Speech-to-Text On-Prem

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3. Dragon Professional

3.8

The software works very well and is good for users who struggle to type quickly and spell correctly.Read all insights and reviews for Dragon Professional

Where Intelligent Voice Scored Higher

Better at service and support
Easier to integrate and deploy

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4. Speechmatics ASR

By Speechmatics

4

The ASR technology delivers impressive accuracy and efficiency, providing it a strong footing in the competitive space. Its versatility and real-time capabilities make it an excellent choice for a wide range of applications across different industries. My experience with Speechmatics ASR has been largely positive. Pricing structure is somewhat complex, especially when you look to scaling up the usage.Read all insights and reviews for Speechmatics ASR

Where Intelligent Voice Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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5. CallFinder

5

Call finder has helped our call center business improve by leaps and bounds. The deployment happened this year and since then there is no looking back. The call routing to agents has help drop the call abandon rate by 32% overall. The seamless call recording and the the call data access have helped do the quality assessment of the calls quickly and effectively. The data security and its compliance with the regulatory bodies have been an icing on the cake. Earlier it used to take n number of hours to extract the call, create a transcript and deliver to the quality for assessment but with call finder its just on a click of a button. Customized call scoring, emotion analysis, multi lingual transcripts have been a game changer for the organization. With no limit to the users that can be added to to helps bring more and more teams in its preview and create an operational efficiency. The AHT of the users have been reduced by a huge margin of 45% as they get a precise call that is of the language of their preference. The customized view and be adjusted to agent level to team level to department level. this helps in elimination any non value add and create a perfect environment for work.Read all insights and reviews for CallFinder

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6. +VOCE

5

Powerful and rich plugin that helped me to create a successful multi vendor marketplace. Higher price point compared to some alternatives but great for a business looking to expand its online offerings.Read all insights and reviews for +VOCE

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7. Cabolo

5

The main reason behind my rating is that it excels in efficiency and usability. The build quality is great and durable, makes work easy. It also has a very interactive interface and is accessible by all the users. Although it does not lag and works very smoothly, it lacks customization and software updates take more time.Read all insights and reviews for Cabolo

Where Intelligent Voice Scored Higher

Better at service and support
Better evaluation and contracting

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8. IBM Watson Speech to Text

By IBM

3

We ran an STT experiment on our URA, speech to text conversion needs tweaking.Read all insights and reviews for IBM Watson Speech to Text

Where Intelligent Voice Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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