Overview
Product Information on Jenzabar One
What is Jenzabar One?
Jenzabar One Pricing
Overall experience with Jenzabar One
“Enhancing Educational Experience with Integrated Software”
“Company Culture Praised But Support Response Times Cause Frustration Among Clients”
About Company
Company Description
Jenzabar operates in the realm of higher education, providing technology solutions and services to cater to the dynamic requirements of diverse institutions. The company leverages scalable software and services to enhance performance across academic campuses and throughout the entire student lifecycle. Its main product is a student information system that has gained significant traction among higher education institutions over the past few years. The company's services are exclusively geared towards the higher education sector.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Jenzabar One
Deciding Factors: Jenzabar One Vs. Market Average
Performance of Jenzabar One Across Market Features
Jenzabar One Likes & Dislikes
I like Jenzabar One because it gives us one central system to manage all of our important student information. It allows me and my colleagues to easily pull data for reports, track students, and follow their progress from admissions through graduation. Since different departments can all use the same platform, communication is smoother and there is less duplicated work. Overall, Jenzabar One helps us stay organized, improve daily operations, and better support our students' success.
The Jenzabar Financial Aid Team is incredible. They are quick to respond, very personable, and knowledgeable about their product. The leadership team is also accessible, which is a surprise for a company growing as quickly as this one. The customer base is a fantastic resource for accessing a wealth of knowledge.
Its FormFlow/Workflow feature, and its ability to embed customized processes and reports easily.
Many of the canned reports need to be customized in order to use efficiently, which could be time-consuming.
Where the individuals over our accounts may feel very dedicated, the company sometimes makes us feel like the small fish and our input falls on deaf ears. The support team is habitually slow to respond, and often times respond with simple questions they could find themselves as they have access to our instances. Their Unity Platform is a major pain with support as you have to work through Jenzabar who it seems is then waiting on responses from the Boomi support team.
not able to support multi-currency financial transactions, with a single functional currency for reporting and consolidation purposes!
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Peer Discussions
Jenzabar One Reviews and Ratings
- IT Associate<50M USDIT ServicesReview Source
Company Culture Praised But Support Response Times Cause Frustration Among Clients
Jenzabar seems to be a company devoted to its people. The employees are usually great to work with, and the company does all it can to provide opportunities to go to conferences and meet the employees. It has its ups and downs, but in general the individuals seem to care. - DIRECTOR OF RESIDENCE LIFEGov't/PS/EdEducationReview Source
Enhancing Educational Experience with Integrated Software
My overall experience using Jenzabar One has been very productive. The system provides a centralized platform where I can manage room assignments, monitor occupancy, and access important student information quickly. Its integration with other campus modules makes it easy to verify enrollment, confirm eligibility, and coordinate with departments such as Admissions, Financial Aid, and the Registrar. Having all of this information in one place streamlines daily housing operations and supports efficient decision-making. Overall, Jenzabar One has been a reliable tool that helps me stay organized and effectively manage the student housing process. - Director of IT ServicesGov't/PS/EdEducationReview Source
Stakeholders Value Customizable Workflow Features but Find Multi-Currency Support Lacking
It's been almost 2 years since we went live with J1, and all stakeholders seem to enjoy it, and especially enjoy the features that can easily adapt to our needs! - Assistant RegistrarGov't/PS/EdEducationReview Source
17 Years in Higher Education: My Experience with Jenzbar
I have been in Higher Education for 17 years. Jenzbar is the ONLY system that I have used and I wouldn't change it for anything. - LecturerGov't/PS/EdEducationReview Source
Jenzabar One: Powerful Control of Student Data but Struggles with Integration
Jenzabar One provides me with strong capabilities to manage student data. The essential benefits of Jenzabar One are weakened as the system struggles to connect with other critical tools needed for complete campus management.
Recommended Gartner Research
- Critical Capabilities for Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
- Magic Quadrant for Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)