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Logo of Jenzabar One

Jenzabar One

byJenzabar
in
3.9
Market Presence: Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems), Higher Education Catalog and Curriculum Management Solutions

Overview

Product Information on Jenzabar One

Updated 13th October 2025

What is Jenzabar One?

Jenzabar One is a software designed to support higher education institutions in managing academic and administrative operations. The software offers modules for student information management, learning management, admissions, financial aid, billing, human resources, and advancement. It integrates data across various departments to provide centralized workflow and reporting capabilities. Jenzabar One enables institutions to streamline enrollment processes, facilitate communication between faculty and students, track academic performance, and manage campus activities. The software addresses business problems such as data fragmentation, manual processes, and operational inefficiencies by offering a unified platform for campus management.

Jenzabar One Pricing

Jenzabar One software utilizes a modular pricing model where institutions can select and pay for specific features or modules based on their individual needs The software offers subscription based and perpetual licensing options allowing clients to pay recurring fees or a one time license fee according to their preference Pricing typically depends on factors such as institution size student enrollment and chosen modules

Overall experience with Jenzabar One

Director of Research and Development
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Transition to Jenzabar One Brings Operational Improvements and Staff Adaptation Challenges”

5.0
Apr 28, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director of Operations
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Strong Implementation Experience But Ongoing Support and Integration Challenges Persist”

3.0
Apr 15, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 25th July 2024

Jenzabar operates in the realm of higher education, providing technology solutions and services to cater to the dynamic requirements of diverse institutions. The company leverages scalable software and services to enhance performance across academic campuses and throughout the entire student lifecycle. Its main product is a student information system that has gained significant traction among higher education institutions over the past few years. The company's services are exclusively geared towards the higher education sector.

Company Details

Updated 26th February 2025
Company type
Private
Head office location
Harrisonburg, United States
Number of employees
501 - 1000
Website
http://www.jenzabar.com

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Key Insights

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Peer Discussions

Jenzabar One Reviews and Ratings

3.9

(84 Ratings)

Rating Distribution

5 Star
30%
4 Star
50%
3 Star
17%
2 Star
2%
1 Star
1%
Why ratings and reviews count differ?
  • Director of Research and Development
    Gov't/PS/Ed
    Education
    Review Source

    Transition to Jenzabar One Brings Operational Improvements and Staff Adaptation Challenges

    5.0
    Apr 28, 2026
    We have had a relationship with Jenzabar for 25 years and recently completed our migration from the Jenzabar EX to the Jenzabar One product. Last year we signed a managed services contract for further support and Jenzabar handles more of our IT services in collaboration with our professional module experts. They have been responsive to our needs and continue to grow and change to reflect the challenges in the evolving higher ed landscape.
  • Director of Research and Development
    Gov't/PS/Ed
    Education
    Review Source

    Transition to Jenzabar One Brings Operational Improvements and Staff Adaptation Challenges

    5.0
    Apr 28, 2026
    We have had a relationship with Jenzabar for 25 years and recently completed our migration from the Jenzabar EX to the Jenzabar One product. Last year we signed a managed services contract for further support and Jenzabar handles more of our IT services in collaboration with our professional module experts. They have been responsive to our needs and continue to grow and change to reflect the challenges in the evolving higher ed landscape.
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Recommended Gartner Insights

  • Critical Capabilities for Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
  • Magic Quadrant for Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
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Jenzabar One Likes & Dislikes

Like

1) Core student modules work very well for advising, registration, and other core student services. 2) Staff like the functionality and interface of the Jenzabar One Web and are finally migrating to the web environment after operating in Desktop for many years. 3) Regular (at least annual) updates that include operational improvements, many of which come from user feedback and suggestions.

Like

1) Core student modules work very well for advising, registration, and other core student services. 2) Staff like the functionality and interface of the Jenzabar One Web and are finally migrating to the web environment after operating in Desktop for many years. 3) Regular (at least annual) updates that include operational improvements, many of which come from user feedback and suggestions.

Like

1) Core student modules work very well for advising, registration, and other core student services. 2) Staff like the functionality and interface of the Jenzabar One Web and are finally migrating to the web environment after operating in Desktop for many years. 3) Regular (at least annual) updates that include operational improvements, many of which come from user feedback and suggestions.

Dislike

Bugs! There are lots of bugs and no clear timelines for web migration of systems. As already mentioned, our customer support team has not been helpful and has been a course of frustration. I also do not like how Jenzabar does not play nicely with other integrations which all need their own customizations and contracts ($$$$) There are also so many rules and permissions it is hard to manage with a small team.

Dislike

Bugs! There are lots of bugs and no clear timelines for web migration of systems. As already mentioned, our customer support team has not been helpful and has been a course of frustration. I also do not like how Jenzabar does not play nicely with other integrations which all need their own customizations and contracts ($$$$) There are also so many rules and permissions it is hard to manage with a small team.

Dislike

Bugs! There are lots of bugs and no clear timelines for web migration of systems. As already mentioned, our customer support team has not been helpful and has been a course of frustration. I also do not like how Jenzabar does not play nicely with other integrations which all need their own customizations and contracts ($$$$) There are also so many rules and permissions it is hard to manage with a small team.

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Jenzabar One
Performance of Jenzabar One Across Market Features
Deciding Factors: Jenzabar One Vs. Market Average