Overview
Product Information on Jira
What is Jira?
Jira Pricing
Overall experience with Jira
“Jira Enables Flexible Collaboration but Presents a Daunting Learning Curve for Teams”
“JIRA: competent and flexible, but also clunky and too heavyweight”
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Collaborative Work Management
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About Company
Company Description
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Jira
Performance of Jira Across Market Features
Jira Likes & Dislikes
The thing I like the most about Jira is its flexibility and custimizability. It provides customization of workflows, issue types and dashboards so it can cater for different project requirements which is a big advantage. And ther's also the ability to connect with other tools like Confluence and Slack, which can help streamline communication and keep track of progress on projects.
- The kanban board is very flexible and it fits exactly the way my team works. - Other teams prefer other workflows, and JIRA supports this as well. - Plenty of features: filters, epics, task types, good formatting of ticket descriptions, integration with Github.
Drag and drop backlog / sprint functionality. Easy to customise. Top keyboard shortcuts allowed
The part I hate the most about Jira is learning curve it has for people who are new to it. It is overwhelming at first because there are so many settings and customization options but you will be better of if you invest the time. Also, while potent, its display can get a bit messy at times. Some can also find the mobile app to be not as user-friendly as the desktop version, which hinder its on-the-go use.
- JIRA's UI is clunky and hard to use. - Too opinionated in some cases. - It feels heavyweight.
Some fiddly ux especially from backlog/sprint views, eg needing to click on very small icons to action changes. ticket creation requires a loading / wait from the user before the ticket appears in the backlog (although can be circumvented by the great ticket split feature!)
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Peer Discussions
What Your Peers Are Saying About Jira
Jira Reviews and Ratings
- Web Developer<50M USDIT ServicesReview Source
Jira Enables Flexible Collaboration but Presents a Daunting Learning Curve for Teams
I have, on the whole enjoyed working with Jira. It provides a rich backdrop for project management, including the ability to track issues, manage workflow and organize sprints. The interface is simple to use, so tems can easily collaborate and stay organized.But it is a little daunting because of its huge range of custom settings and complicated setup. Refardless, it's a flexible tool and is scalable for small teams as well as larger enterprises. - PRODUCT MANAGER<50M USDSoftwareReview Source
Major UX Improvements Enhance Core Features Despite Workflow Hurdles and Feature Bloat
Overall still the industry standard, and have made major UX improvements in recent years! Still some irritating workflows and feature bloat that let it down - IT MANAGER1B-10B USDRetailReview Source
Amazing platform to manage your application projects
Jira is a top-performing platform for managing projects through every step of creating an application, especially when going Agile. - IT Services Associate<50M USDHealthcare and BiotechReview Source
Jira Centralizes Requests, Incidents, and Project Collaboration on a Single Platform
Jira is a good platform to place your requests, incidents, actions, resolutions, and project collaboration in one place. - IT DIRECTOR & BUSINESS PARTNER1B-10B USDManufacturingReview Source
Backlog Management and Bug Tracking Features Highlighted Amid Support Delays
We purchase through a solution integrator. They arent able to answer questions or give needed support in a timely manner.