• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Locus Dispatch Management Platform
Logo of Locus Dispatch Management Platform

Locus Dispatch Management Platform

byLocus
in
4.2
Market Presence: Vehicle Routing and Scheduling, Last-Mile Delivery Technology Solutions

Overview

Product Information on Locus Dispatch Management Platform

Updated 13th October 2025

What is Locus Dispatch Management Platform?

Locus Dispatch Management Platform is a software designed to automate and optimize dispatch operations for businesses handling logistics and delivery tasks. The software facilitates route planning, order allocation, and real-time vehicle tracking, using algorithms to determine efficient delivery routes and schedules. It provides visibility into fleet movement, helps in managing exceptions and delays, and supports electronic proof of delivery. The software allows dispatchers to monitor ongoing deliveries, communicate with drivers, and analyze performance through dashboards and reports. Locus Dispatch Management Platform addresses challenges related to high operational costs, customer expectations for quick and accurate deliveries, and resource utilization by streamlining the end-to-end dispatch process.

Locus Dispatch Management Platform Pricing

Locus Dispatch Management Platform is a software that generally follows a subscription-based pricing model where charges are determined by factors such as the number of users, volume of shipments managed, and specific features or modules utilized. Pricing may vary depending on usage scale, offered functionalities, and any customization required to fit operational needs. Exact rates and package details are available upon direct consultation with the provider.

Overall experience with Locus Dispatch Management Platform

Product Manager - Furniture Last-mile
3B - 10B USD, Retail
FAVORABLE

“Locus is a very good product for Last-mile operations”

4.0
Mar 4, 2024
A very knowledgeable and passionate team with a strong process background. We were able to roll out the solution in multiple countries in one month without facing any major issues and had an effortless user adoption
Associate
500M - 1B USD, Manufacturing
CRITICAL

“over all its okay but there is too much areas which need improment,”

3.0
Feb 15, 2024
overall User experience is average due to its not very much user friendly

About Company

Company Description

Updated 12th March 2024

Locus is a technology company that concentrates on solving complex issues in global supply chain. Locus has developed an order-to-delivery dispatch management platform that enables enterprises to optimize and automate their logistics operations. The platform aids in ramping up operational efficiency and enhance customer experience with solutions for dispatch planning, transport management, routing, multi-carrier parcel management, and tracking solutions.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2015
Head office location
United States
Website
http://www.locus.sh

Do You Manage Peer Insights at Locus?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Locus Dispatch Management Platform
Deciding Factors: Locus Dispatch Management Platform Vs. Market Average
Performance of Locus Dispatch Management Platform Across Market Features

Locus Dispatch Management Platform Likes & Dislikes

Like

Intuitive User Interface Upload/Export feature Performance/Speed Automated Reports Delivery Tracking Incremental Planning

Like

Algo working on behind the data to to create routes.

Like

With the exception of a few polish items, it's very intuitive and friendly to use. It's well thought out in terms of design and overall feature/function.

Dislike

Country-specific client setup and credentials Integration failures/monitoring Support communications Changes in Team members especially technical POCs

Dislike

sevice support is not upto the mark, marking too email is not required quick support on running bussines is important, requirement can be full fill after that too,

Dislike

While it offers full Excel export of most data, and has an API, it would be much more flexible if it also had SQL capability to access data. Additionally, there are polish issues with the interface (colors, minor bugs, quality of life items) that could be better. Reliable connectivity with iPhones/IOS is currently a weakness that they are hopefully addressing and fixing.

Top Locus Dispatch Management Platform Alternatives

Logo of LogiNext Mile
1. LogiNext Mile
4.4
(56 Ratings)
Logo of Shipsy Last-Mile Delivery Software
2. Shipsy Last-Mile Delivery Software
4.6
(42 Ratings)
Logo of Shipsy
3. Shipsy
4.8
(39 Ratings)
View All Alternatives

Peer Discussions

Locus Dispatch Management Platform Reviews and Ratings

Showing data for 53 ratings and reviews for Vehicle Routing and Scheduling market. View all 82 ratings and reviews across markets for a complete picture.

4.2

(53 Ratings)

Rating Distribution

5 Star
43%
4 Star
43%
3 Star
13%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Associate
    50M-1B USD
    Manufacturing
    Review Source

    over all its okay but there is too much areas which need improment,

    3.0
    Feb 15, 2024
    overall User experience is average due to its not very much user friendly
  • Product Manager - Furniture Last-mile
    1B-10B USD
    Retail
    Review Source

    Locus is a very good product for Last-mile operations

    4.0
    Mar 4, 2024
    A very knowledgeable and passionate team with a strong process background. We were able to roll out the solution in multiple countries in one month without facing any major issues and had an effortless user adoption
  • Director
    <50M USD
    Services (non-Government)
    Review Source

    Deep route optimization software that is both easy to use and has great capability

    4.0
    Feb 28, 2024
    Would potentially be a 5 star rating, but the product is still new, with some capabilities still being added/improved. But great overall so far.
  • Senior Manager, Supply Chain
    1B-10B USD
    Retail
    Review Source

    Excellent Product by Amazing Team

    5.0
    Mar 1, 2024
    Overall experience is good with a) Product Features b) Quick Service Response c) Team understanding of requirements d) Flexibility of Product and Services
  • Head of Digital Transformation
    50M-1B USD
    Consumer Goods
    Review Source

    A dispatch management platform that is easy to deploy & generates meaningful results

    4.0
    Feb 24, 2024
    Very supportive and interactive on need assessment and understanding functional requirements. Great UI/UX, Support team very responsive, Platform Accuracy: 80% - System bugs reported to date: 0%
...
Showing Result 1-5 of 53

Recommended Gartner Research

  • Market Guide for Vehicle Routing and Scheduling

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.