Overview
Product Information on Lucidworks Platform
Updated 13th October 2025
What is Lucidworks Platform?
Lucidworks Platform Pricing
Overall experience with Lucidworks Platform
Software Developer
1B - 3B USD, RetailFAVORABLE
“Effective Support and Usability Noted, With Mixed Experience on Feature Deployment Timing”
I have received quick and excellent support and everything that I need to implement has a great follow up, finishing the processes successfully
CHIEF MARKETING OFFICER
<50M USD, SoftwareCRITICAL
“Consideration of Lucidworks Reveals Strong Search Functionality With Deployment Options”
My experience with Lucidworks in the consultant role I had was generally positive. When we evaluated their offering the platform seemed capable and comprehensive. It looked like it would cover complex enterprise search and discovery needs and offered flexibility around deployment (cloud, on-premises or hybrid) which was useful for matching different infrastructure setups.
Because I don’t use it day to day, I can’t speak to how smooth or stable it remains over time. The setup and configuration appeared involved, which might demand a fair amount of technical input to keep things running properly. The user interface and tools seemed more suited to technical staff rather than non-technical users.
About Company
Company Description
Lucidworks is focused on enhancing digital experiences through search and browse functionalities. The company harnesses machine learning techniques to analyze user behavior and direct them to the appropriate products, content, and information. A selection of global brands utilize Lucidworks’ suite of applications in commerce and customer service area as well as for enhancing workplace applications.
Company Details
Company type
Private
Year Founded
2007
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
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- CHIEF MARKETING OFFICER<50M USDSoftwareReview Source
Consideration of Lucidworks Reveals Strong Search Functionality With Deployment Options
My experience with Lucidworks in the consultant role I had was generally positive. When we evaluated their offering the platform seemed capable and comprehensive. It looked like it would cover complex enterprise search and discovery needs and offered flexibility around deployment (cloud, on-premises or hybrid) which was useful for matching different infrastructure setups. Because I don’t use it day to day, I can’t speak to how smooth or stable it remains over time. The setup and configuration appeared involved, which might demand a fair amount of technical input to keep things running properly. The user interface and tools seemed more suited to technical staff rather than non-technical users. - Software Developer1B-10B USDRetailReview Source
Effective Support and Usability Noted, With Mixed Experience on Feature Deployment Timing
I have received quick and excellent support and everything that I need to implement has a great follow up, finishing the processes successfully - Co Founder E CEO50M-1B USDServices (non-Government)Review Source
A Great Enterprise Search Engine - Ready to Customize and AI Equipped
Unlike traditional keyword searches, Lucidworks Platfrom incorporates AI to ensure teams find relevant information quickly. The platform is fully configurable, and monitoring and tuning search results is easy. It ensures different teams only get the right information and AI helps in summarization. - Solution architect1B-10B USDManufacturingReview Source
I love the latest new features that released by the product team and love to see more
the service supports are very helpful when we need help or questions on different requests - Manager1B-10B USDRetailReview Source
Lucidworks is great!
Lucidworks provides great product support and continuously grows their features.
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